머큐어 런던 패딩턴 4성

고객 평점 (ALL 평가) 4.1/5 1,089 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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144 Praed Street, Paddington, W2 1HU 런던, 영국

호텔설명

호텔 추가 정보

  • Green Key 인증 환경 친화적인 4성급 호텔

  • Paddington 역 옆에 있는 히드로 공항까지 기차로 15분 거리에 있습니다.

  • 24시간 체육관, 이탈리안 아메리칸 레스토랑, 인기 바, 무료 WIFI 및 에어컨

  • 도심에서 가장 큰 왕립 공원인 하이드 파크까지 도보로 5분 거리

  • 최대 40명의 대표단을 위한 시설이 완비된 회의실

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호텔 위치

머큐어 런던 패딩턴

144 Praed Street, Paddington
W2 1HU 런던
영국

GPS:51.516334, -0.174869

전화
팩스 +44 20 7706 8800

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

FRANKIE AND BENNY S

Frankie & Benny는 오전 7시에 영업을 시작하여 투숙객이 이른 조식을 즐기실 수 있도록 합니다. 또한, 하루의 마무리로 근사한 석식을 드실 수 있도록 준비하고 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  1,089 리뷰

TripAdvisor 평가  3.7/5  2,531 리뷰

Brilliant staff - shockingly poor corporate overbooking policies.

트립어드바이저 평점 2.0/5

L9674FLjohnl TripAdvisor 인증 리뷰

I’ve used this property before and recommended it, but never again. The room I was offered, having booked well in advance, was not the upgrade promised, plus there was a scaffolding catwalk right outside my window. Raising this with reception, I was first gaslit ‘that is the room grade booked’ - it blatantly wasn’t. And ‘we can’t offer you anything else as the hotel is overbooked’ - like that was MY problem, not theirs. All this said, the receptionist was the epitome of professionalism and calm, offering me a room in a sister hotel nearby and even walking me across the road to inspect it. The corporate overbooking policies are not her fault, and I felt sorry for her being at the sharp end. I accepted the alternative, so I’m staying with the brand, if not the property, partly based on that customer service and partly on the super-warm welcome I recived across the road from a team member called Shah.

Dear Valued Guest, Thank you for your feedback, we are glad you enjoyed the cutomer service of the staff the cleanliness of the hotel and the unbeatable location. we are sorry that the room did not meet your preference just to inform you we do have alternative room categories that may suit your preference and budget a bit more such as the executive rooms. upon reviewing your booking i can confirm you was upgraded from a cozy double to a standard double. we hope to welcome you back in the near future for an even better stay. Kind Regards Abdul Rahimi

고객 평점 4.5/5

Hyuk M. 비즈니스 - 전체(All) 통지 확인

다 좋았는데, 런던 시내라서 그런지 방이 작긴 하네요.

Dear Hyuk M., Thank you for your positive feedback regarding the convenient location of our hotel. We understand that space can be limited in central London, and we appreciate your understanding. We hope to welcome you back for another stay in the future. Kind Regards Abdul Rahimi

A Good hotel for short stays but..............

트립어드바이저 평점 3.0/5

561garethh TripAdvisor 인증 리뷰

We booked for a short stay at this hotel through the Mercure Website, based on the description on the website & its good location, transport links etc. The Hotel is small, but well maintained internally with the room we had being a little small but again well maintained, clean & with good facilities. The Staff were all friendly, very helpful and efficient. Where this Hotel falls down is its lack of public spaces such a a lounge. The only space available is a small seating area adjacent to the small bar adjacent to the reception desk, so the only place to relax was in your room. Of more concern is the exterior appearance of the Hotel & the description of amenities in the website description. The website states that the Hotel has an in-house Restaurant where breakfast would be taken. This is not the case. The Restaurant is closed & boarded up and appears to have been for some time. Breakfasts have to be obtained from an Italian Restaurant some 100 yards away. The breakfasts were actually very good. This arrangement is ok as long at it is not raining. Of greater concern, not referred to in the website at all, is that the Hotel is undergoing considerable external renovation & is currently completely obscured by Scaffolding & opaque plastic, see image, which completely obscures the view from all guest rooms. Work started while we were there with men clattering around on the Scaffolding & tapping & scraping away at the walls noisily. On the whole our experience at this hotel was positive, but would only consider this Hotel in its present condition for short stays.

Dear Gareth, Thank you for sharing your feedback. We are pleased you enjoyed our clean rooms convenient location and the service provided by our team. We are sorry for the inconvenience caused by the limited public spaces the temporary closure of our restaurant and the external renovation work. These improvements are part of an ongoing project and we appreciate your patience as we work to enhance the hotel. We are also updating our online information to ensure everything is clearly communicated to future clients. We are glad your overall stay was positive and we hope to welcome you back once the upgrades are complete. Kind Regards Abdul Rahimi

Very accommodating

트립어드바이저 평점 5.0/5

Compass670592 TripAdvisor 인증 리뷰

The reception team were first class. They accommodated us brilliantly. Big shout out for Nipsia and Zach who managed to sort out our booking and had 3 rooms close to each other which suited our needs. Ahmed on the door was also great and he made sure our luggage was safe and secure. Hope your managers know what a great team they have at this branch in Paddington.

Dear Compass670592, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our reception team, particularly Nipsia and Zach, were able to assist you effectively and arrange accommodations that met your needs. It is also wonderful to know that Ahmed provided you with excellent service regarding your luggage. We appreciate your acknowledgment of our staff's efforts and will certainly pass on your compliments to them. We look forward to welcoming you back in the future. Kind Regards Abdul Rahimi

Exceptional Service by Abdul – A True Asset to Mercure Paddington and the IHG Brand

트립어드바이저 평점 5.0/5

Charo T TripAdvisor 인증 리뷰

We recently faced a frustrating situation with our travel agent, who booked us the wrong room category not once, but twice first in another hotel and again at Mercure Paddington. I had personally chosen this hotel because it’s part of the IHG group, which I trust for its quality and consistency. Unfortunately, upon check-in, we discovered that our reservation was for a twin bed room instead of the twin room (two single beds) we had requested. The room was also very small, and since we were staying for five nights, it wasn’t suitable for us to work and rest comfortably. While we were speaking with our agent, Abdul at the front desk overheard our concern and immediately approached us with genuine care. After understanding the situation, he checked with the reservations team to see what could be done. Within minutes, he returned with a solution he arranged for us to move to their sister property, Mercure Hyde Park, into a double-bed room that was more spacious and comfortable for our stay. Thanks to Abdul, what started as a stressful check-in turned into a pleasant experience. His professionalism, empathy, and quick action truly reflect the values of the IHG brand. We are sincerely grateful for his help and would highly recommend Mercure Paddington because of the outstanding service he provided.

Dear Charot, Thank you for your kind review. We are delighted to hear that Abdul was able to assist and turn your experience into a positive one. Your appreciation means a great deal to us, and we will be sure to share your lovely feedback with him. We are proud to have team members like Abdul who represent our values so well. We hope to welcome you back to Mercure Paddington or one of our sister hotels soon. Kind Regards Mercure London Paddington

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,381 리뷰 9.5/10 위치
  • 1,487 리뷰 5.3/10 객실
  • 1,454 리뷰 9.2/10 서비스
  • 16 리뷰 8.6/10 인터넷 가격
  • 965 리뷰 2.6/10 안락함
  • 453 리뷰 6.8/10 청결도
  • 244 리뷰 6.3/10 조식
  • 214 리뷰 3/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.