머큐어 런던 패딩턴 4성

고객 평점 (ALL 평가) 4.1/5 1,087 리뷰

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  • Green Key 인증 환경 친화적인 4성급 호텔

  • Paddington 역 옆에 있는 히드로 공항까지 기차로 15분 거리에 있습니다.

  • 24시간 체육관, 이탈리안 아메리칸 레스토랑, 인기 바, 무료 WIFI 및 에어컨

  • 도심에서 가장 큰 왕립 공원인 하이드 파크까지 도보로 5분 거리

  • 최대 40명의 대표단을 위한 시설이 완비된 회의실

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호텔 위치

머큐어 런던 패딩턴

144 Praed Street, Paddington
W2 1HU 런던
영국

GPS:51.516334, -0.174869

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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  • 애완 동물이 금지되어있다
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FRANKIE AND BENNY S

Frankie & Benny는 오전 7시에 영업을 시작하여 투숙객이 이른 조식을 즐기실 수 있도록 합니다. 또한, 하루의 마무리로 근사한 석식을 드실 수 있도록 준비하고 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  1,087 리뷰

TripAdvisor 평가  3.7/5  2,530 리뷰

A Good hotel for short stays but..............

트립어드바이저 평점 3.0/5

561garethh TripAdvisor 인증 리뷰

We booked for a short stay at this hotel through the Mercure Website, based on the description on the website & its good location, transport links etc. The Hotel is small, but well maintained internally with the room we had being a little small but again well maintained, clean & with good facilities. The Staff were all friendly, very helpful and efficient. Where this Hotel falls down is its lack of public spaces such a a lounge. The only space available is a small seating area adjacent to the small bar adjacent to the reception desk, so the only place to relax was in your room. Of more concern is the exterior appearance of the Hotel & the description of amenities in the website description. The website states that the Hotel has an in-house Restaurant where breakfast would be taken. This is not the case. The Restaurant is closed & boarded up and appears to have been for some time. Breakfasts have to be obtained from an Italian Restaurant some 100 yards away. The breakfasts were actually very good. This arrangement is ok as long at it is not raining. Of greater concern, not referred to in the website at all, is that the Hotel is undergoing considerable external renovation & is currently completely obscured by Scaffolding & opaque plastic, see image, which completely obscures the view from all guest rooms. Work started while we were there with men clattering around on the Scaffolding & tapping & scraping away at the walls noisily. On the whole our experience at this hotel was positive, but would only consider this Hotel in its present condition for short stays.

Dear Gareth, Thank you for sharing your feedback. We are pleased you enjoyed our clean rooms convenient location and the service provided by our team. We are sorry for the inconvenience caused by the limited public spaces the temporary closure of our restaurant and the external renovation work. These improvements are part of an ongoing project and we appreciate your patience as we work to enhance the hotel. We are also updating our online information to ensure everything is clearly communicated to future clients. We are glad your overall stay was positive and we hope to welcome you back once the upgrades are complete. Kind Regards Abdul Rahimi

Very accommodating

트립어드바이저 평점 5.0/5

Compass670592 TripAdvisor 인증 리뷰

The reception team were first class. They accommodated us brilliantly. Big shout out for Nipsia and Zach who managed to sort out our booking and had 3 rooms close to each other which suited our needs. Ahmed on the door was also great and he made sure our luggage was safe and secure. Hope your managers know what a great team they have at this branch in Paddington.

Dear Compass670592, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our reception team, particularly Nipsia and Zach, were able to assist you effectively and arrange accommodations that met your needs. It is also wonderful to know that Ahmed provided you with excellent service regarding your luggage. We appreciate your acknowledgment of our staff's efforts and will certainly pass on your compliments to them. We look forward to welcoming you back in the future. Kind Regards Abdul Rahimi

Exceptional Service by Abdul – A True Asset to Mercure Paddington and the IHG Brand

트립어드바이저 평점 5.0/5

Charo T TripAdvisor 인증 리뷰

We recently faced a frustrating situation with our travel agent, who booked us the wrong room category not once, but twice first in another hotel and again at Mercure Paddington. I had personally chosen this hotel because it’s part of the IHG group, which I trust for its quality and consistency. Unfortunately, upon check-in, we discovered that our reservation was for a twin bed room instead of the twin room (two single beds) we had requested. The room was also very small, and since we were staying for five nights, it wasn’t suitable for us to work and rest comfortably. While we were speaking with our agent, Abdul at the front desk overheard our concern and immediately approached us with genuine care. After understanding the situation, he checked with the reservations team to see what could be done. Within minutes, he returned with a solution he arranged for us to move to their sister property, Mercure Hyde Park, into a double-bed room that was more spacious and comfortable for our stay. Thanks to Abdul, what started as a stressful check-in turned into a pleasant experience. His professionalism, empathy, and quick action truly reflect the values of the IHG brand. We are sincerely grateful for his help and would highly recommend Mercure Paddington because of the outstanding service he provided.

Dear Charot, Thank you for your kind review. We are delighted to hear that Abdul was able to assist and turn your experience into a positive one. Your appreciation means a great deal to us, and we will be sure to share your lovely feedback with him. We are proud to have team members like Abdul who represent our values so well. We hope to welcome you back to Mercure Paddington or one of our sister hotels soon. Kind Regards Mercure London Paddington

Good location hotel with small rooms

트립어드바이저 평점 3.0/5

dordor-Sin TripAdvisor 인증 리뷰

Good location hotel next to Paddington station. Hotel nearby has a hop on & hop off bus stop too. However, hotel entrance has steps so can be challenging with heavy luggage although usually hotel guy is there to assist. As usual in London, rooms are small and only a tiny fridge, and being an Accorplus Platinum member in the UK, there are no elite benefits like daily breakfast and room upgrade. Free breakfast only on weekends.

Dear Dordor-Sin Thank you for taking the time to share your feedback following your recent stay with us. We're pleased to hear that you appreciated our convenient location near Paddington Station and the nearby hop-on, hop-off bus stop, which makes exploring London so much easier. We're also glad our team was available to assist you with your luggage at the entrance. We understand your concerns regarding the entrance steps and room size as is common in many central London properties space can be limited but we are always looking at ways to improve guest comfort. Regarding the Accor Plus Platinum benefits we regret any disappointment caused. Benefits may vary by region and we understand how important these perks are to our loyal members. We appreciate your feedback and will ensure it is shared with the appropriate teams. Thank you once again for your comments and we hope to welcome you back for an even more enjoyable experience in the future. Kind Regards Abdul Rahimi

Basic but ok quality. Staff are good.

트립어드바이저 평점 4.0/5

Matt J TripAdvisor 인증 리뷰

Great location. Room I booked was small but quiet. London hotels are expensive! No breakfast available after the closure of the restaurant they used and which was adjacent. There are loads of places nearby though. Staff are friendly and helpful.

Dear Matt, Thank you for the great review of our hotel we are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Abdul Rahimi

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,358 리뷰 9.6/10 위치
  • 1,454 리뷰 5.4/10 객실
  • 1,413 리뷰 9/10 서비스
  • 16 리뷰 8.6/10 인터넷 가격
  • 936 리뷰 2.6/10 안락함
  • 446 리뷰 6.8/10 청결도
  • 244 리뷰 6.3/10 조식
  • 215 리뷰 3.1/10 편의 시설

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