Novotel Phuket City Phokeethra 5 estrellas

My wife and I stayed in the Novotel Phokeethra hotel for 6 nights in the last week of March 2023. We were particularly impressed by the friendliness, courteousness, helpfulness and professionalism of all the staff that we encountered. A special word of thanks to the General Manager Paul Smyth who made a special effort to make us an Irish couple feel particularly welcome.. The reception staff and particularly Maimoon couldn’t be more attentive and helpful. The bedroom was very comfortable and thoroughly clean throughout our stay. The food was varied and excellent. The reception bar and rooftop bar staff attended to all our drinking requirements of the alcohol nature in very comfortable surroundings. Overall our experience deserves 10 out of 10. Excellent and good value for money. We would wholeheartedly recommend this hotel to all interested parties Patrick

Stayed here for 2 nights, the check in process is very fast and my room was ready just right in time. Maimoon is the best! She helped me all the way! The room itself have enough space and the view at night is very stunning. The rooftop bar is soooo cozy. The breakfast is superb all food are warm. I had a problem on my last night the electricity suddenly shut down, as I informed reception since it’s very late night I expect to have some delay however I didn’t wait that long engineer arrived and told me that cannot be fixed after 5 mins HK and even FO staff helped me to change the room. I wasn’t able to get their names since it’s late night. Overall I had the best experience and will surely comeback!

Buena ubicación del hotel . Antes de llegar al hotel realizamos varias consultas que no nos contestaron , es cierto que al llegar al hotel nos lo arreglaron . El último día de nuestra estancia se hospedaron un vuelo cancelado de una compañía aérea y fue un poco caótico ya que ninguno cumplía la normativa de llevar mascarillas dentro del hotel (inclusive en el ascensor ) quiero mencionar que los empleados del hotel hacían lo que podían !

Instalaciones típicas de hotel de cadena . Buen desayuno . La alberca está en la terraza con buenas vistas Lo mejor ;el personal . Atención personalizada y súper atentos . Ellos son los que hacen de la estadía algo especial

Muy bien todo en general. El servicio excelente. La habitación muy bien, cómoda y limpia. El baño muy agradable con una muy buena regadera. El desayuno excelente con gran variedad. La ubicación es buena. Gracias.