ママ シェルター マルセイユ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,755 件のレビュー

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64 rue de la Loubière, 13006 マルセイユ, フランス

説明

ホテルのその他の情報

  • クールジュリアンから徒歩 10 分

  • カラフルで陽気なデザイン

  • 屋根付きのテラス

  • 3 つのスタジオ（カンファレンスルーム）をご利用いただけます

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ホテル所在地

ママ シェルター マルセイユ

64 rue de la Loubière
13006 マルセイユ
フランス

GPS:43.290439, 5.388836

電話番号
ファックス +33 4 84 35 20 01

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

MAMA RESTAURANT MARSEILLE

Enjoy simple cuisine created by chefs who pay homage to modern Mediterranean cuisine in the Phocean city of Marseilles.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,755 件のレビュー

トリップアドバイザーの評価  4.0/5  1,438 件のレビュー

2023エクセレンス認証

Perfect celebration!

トリップアドバイザーの評価 5.0/5

Isabel J トリップアドバイザー認証口コミ

Thank you for accommodating such a big group! We booked the Mama Shelter for a celebration and the whole group enjoyed the meal, the cocktails and the atmosphere! We couldn’t thank the team at Mama shelter enough for their hospitality and kindness!

not the best choice

トリップアドバイザーの評価 3.0/5

privatecheftour トリップアドバイザー認証口コミ

indeed cozy & modern hotel, yet like other dis-recommendations here, I would point out: keep low expectations concerning Mama Marseille. one turn-off by Mama as a chain are the hotels positioning. We've been visiting Mama Paris several years ago, where I noticed they pick their locations in bad suburban neighborhoods, or even scary criminal surroundings waiting to be Jenificated. As a small family of 3 we landed on Friday in Marseille at an early hour and the staff did not want to promise us early check-in on the phone call before ordering, and were not able to hand us keys before 14:00. This feeling of mis-effort or even worse: non-effort attitude would guide the team that served us throughout our one night stay, When my wife called me for missing liquid shampoo while bathing they insisted responding & defending their Eco-friendly moto: "this is what we have! We believe in Eco-friendly soaps". A pro active approach would offer us some kind of alternative which is not found in room. Or otherwise, some liquid shampoo from the nearby supermarket (it seemed I wasn't the first one to ask, cause they're in the process of re-assessment about adding shampoo too the room). Then, I tried to light the table lamp with no success and saw one electricity point on the table and one was under the bed...had to bend and scroll under it (to find that neither electricity points don't work for the lamp). This is where I found plenty of dust & dirt under the bed. Cleaning personnel did not clean well under the bed!!! would you accept it? I did NOT & went down again to the receptionist to show her what I grabbed from the floor - she pictured it and sent the photo to her boss. Haven't heard from non of them up to this date. I also complained they do not distribute sleepers for room use, the receptionist did not understand me. Only when I showed her, the one for sale they show in their vitrine lobby was she willing to let me (only) one for use. Afterwards, taking my son for dinner at the (too dark - not enough light) restaurant I ordered nuggets & French fries for the kid. we waited too long (I almost wanted to cancel the order because of the wait) to find the French fries were burnt. I ordered another one, that came quickly this time and gladly deep fried not burnt. No sorry. No excuses. At checkout on Saturday after we paid for breakfast separately the receptionist tried to compensate us with a breakfast OTH, but again couldn't think out of the box and offer us with alternative compensation or cash in return, cause the boss wasn't on shift to do that for all the mistakes they did. Nevertheless she told me the boss will respond our complaints by e-mail....never got one!!!!

Keep your expectations low

トリップアドバイザーの評価 1.0/5

Samantha D トリップアドバイザー認証口コミ

The hotel is very disorganized and ill-accommodating. After a long flight I waited 4-5 hours to get a room as they had none ready for early check in and could not possibly prepare a room any sooner in the 4-5 hours I waited (this is on a Monday!) I sat in the lobby waiting and received no information or updates from the staff. No attempt at hospitality. My friend was given a key to a room that was already occupied by another guest!! If you want a smooth experience- this is not it The hotel is very disorganized and ill-accommodating. After a long flight I waited 4-5 hours to get a room as they had none ready and could not possibly prepare a room any sooner in the 4-5 hours I waited (this is on a Monday!) I sat in the lobby waiting and received no information or updates from the staff- I had to seek them out. No attempt at hospitality. My friend was given a key to a room that was already occupied by another guest!! If you want a smooth experience- this is not it.

Marseillaise Urban Chic

トリップアドバイザーの評価 4.0/5

Tom_Cobbley トリップアドバイザー認証口コミ

Hotel is located pretty centrally, in a bit of a warren of streets but handy for most parts of the centre of town. Room was a good size, service great, no complaints. Decor is very 'Hoxton' and 1970s, which I like. Others may not, of course. Marseille's a big, grubby, lively city and Mama Shelter fits right in. Recommended.

Good hotel

トリップアドバイザーの評価 4.0/5

Dave A Friends getaway - トリップアドバイザー認証口コミ

Stayed here for 3 nights, room quite basic and not comfy if you wanted to just chill for a bit, but the bar area is pretty cool and service good. Food a bit over priced. Breakfast a good spread. Area is not so nice tbh once you leave the hotel. There are better in Marseille I believe

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 470 件のレビュー 6.1/10 快適さ
  • 428 件のレビュー 8.7/10 雰囲気
  • 396 件のレビュー 8.7/10 朝食
  • 380 件のレビュー 7.2/10 料理

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。