イビスバジェットマルセイユティモーネ 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 634 件のレビュー

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69, Boulevard Sakakini, 13005 マルセイユ, フランス

説明

ホテルのその他の情報

  • CHU TimoneおよびCHU Conception周辺

  • マルセイユ シャノ コングレス センター、スタッド ヴェロドローム、ドーム、シロまで数分です。

  • グリーンキー認証ホテル

  • バス、路面電車、自転車、スクーター、地下鉄などへのアクセスに優れた環境

  • カレンケス国立公園と簡単にアクセスできるビーチ

当ホテルの客室

ホテル所在地

イビスバジェットマルセイユティモーネ

69, Boulevard Sakakini
13005 マルセイユ
フランス

GPS:43.295242, 5.400739

電話番号
ファックス +33 4 91 49 79 15

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  634 件のレビュー

トリップアドバイザーの評価  3.4/5  404 件のレビュー

I'm a client fidèle of this hotel until now! The stuff is ok but the room: no lights near the bed! From the window you can see a

トリップアドバイザーの評価 3.0/5

Cohen D トリップアドバイザー認証口コミ

No lights near the bed! Always you can see dirt on the outside! The stuff is good but the hotel is not clean from outside!!!

Hello Cohen D, Thank you for taking the time to share your feedback and for your loyalty to our hotel, which we truly appreciate. We are pleased to read your positive comment about our staff. Regarding the lack of lights near the bed, your remark has been passed on so this point can be checked and corrected where necessary. We also regret your perception of the hotel’s exterior cleanliness; regular actions are carried out, and your comment encourages us to be even more vigilant on this aspect. We hope to have the opportunity to welcome you again and provide you with a more satisfactory experience. Kind regards, Redouane Z. Director

Awful experience

トリップアドバイザーの評価 1.0/5

railwayman2022 Couples - トリップアドバイザー認証口コミ

Well what can I say about this hotel, ibis should be ashamed to put there name to it, we've stayed in loads of hotels all over the world, and I have to say,this is the worst we've stayed at, for customer service, facilities and room. Where do I start ,I'm by nature, not a negative person. However, i work in a customer service environment and expect certain basic standards, like manners and respect that people have spent there hard earned at the place you work. We checked in at about 22.30 ,and from first impressions we thought, wtf, the fella on the desk was sitting outside, and it was like we had caused and inconvenience to him, by taking him away from his mates, we knew then that had set the standard. After about 20 minutes, we finally got to our room, it was boiling hot, put the air con on, and it was obviously that didn't work, I then decided to have a shower, well I can pea faster then that, the shower wouldn't even move up the pole,it was stuck at waste height, with water pouring out the bottom hose,the towel we were given was ripped, the sink in the room is ridiculous, the noise from the streets at night is ridiculous, would probably be OK, if you could shut the windows, and have the Air con working, but it wasn't, so we had to have the window open,otherwise we would of baked. There was no staff interaction, on any day, that's if you saw any, the hotel is called ibis budget, budget by name, budget by nature, we were charged 90 euros a night, which for me ,is not a budget price, we feel we've been ripped off, imo the hotel is worth 40 euro a night maximum, we won't be staying at any ibis hotels ever again. It is absolutely shocking, and I don't say that lightly.

No working air conditioning and non existent customer service

トリップアドバイザーの評価 1.0/5

Alistair H ファミリー - トリップアドバイザー認証口コミ

Checked in for 3 night stay. Air conditioning not working in room. Asked at reception if this could be addressed. Was not fixed during 3 days and only help given was a small fan for the room. With small child in room the window could not be opened fully, so an uncomfortable stay. Was promised a fix on day one but nothing after 3 days and no reply from hotel manager to my complaint.

TOP Staff

トリップアドバイザーの評価 5.0/5

Rafael G Couples - トリップアドバイザー認証口コミ

Great Staff! Perfect for a couple in this amazing old city! They helped us in everything we needed! We recommend to use the metro to visit the vieux port area, its outrageous! Go to calanques, Frioul and If, you are going to love it! Dont get the city pass, its better buying single tickets. We love this magical city 👏

Not bad an option...

トリップアドバイザーの評価 4.0/5

Venture540285 Solo travel - トリップアドバイザー認証口コミ

Located rather well, has access to buses, trams and metro (500 m). The majority of services along the Ibis Budget standards. As for me I lacked only a web-corner which is a must at many Ibis and Ibis Budget hotel. It happened that my phone wa stolen in Marseille and the hotel couldn't help me with the internet access after that. Fortunately, the receptionist allowed me to make a short call to say I was safe. Thanks for that

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 289 件のレビュー 7.8/10 ロケーション
  • 611 件のレビュー 3.8/10 客室
  • 506 件のレビュー 9.2/10 サービス
  • 7 件のレビュー 9.2/10 インターネット
  • 426 件のレビュー 2.7/10 快適さ
  • 239 件のレビュー 5/10 清潔さ
  • 153 件のレビュー 4.7/10 朝食
  • 57 件のレビュー 2/10 設備

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