Pullman Melbourne On The Park 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.6/5 4.996 opiniones

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Descripción

Extras del hotel

  • Se encuentra frente al icónico estadio Melbourne Cricket Ground y la zona deportiva.

  • A siete minutos a pie del bullicioso distrito financiero de Melbourne.

  • WIFI gratuito y servicio de habitaciones 24 horas

  • Piscina, servicios de relajación y gimnasio

  • Cocina local e internacional en bares y restaurantes

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Localización del hotel

Pullman Melbourne On The Park

192 Wellington Parade
3002 MELBOURNE
Australia

GPS:-37.815558, 144.983195

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

GALLERY RESTAURANT

Cliveden Dining ofrece productos locales frescos en una cocina mediterránea y de inspiración europea. Disfrute de un menú a la carta moderno que representa la rica diversidad del famoso legado culinario de Melbourne.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.6/5  4.996 opiniones

Valoración de TripAdvisor  4.0/5  1.599 opiniones

Certificado de excelencia 2025

Antartic Flight Package

Nota de Tripadvisor 4.0/5

Andrew A Valoración certificada de TripAdvisor

Great experience with the hotel and flight package. Dinner, Breakfasts, staff and accommodation were first class. Better signage on dietary options for the breakfast buffet & the self parking rates are steep.

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Melbourne On The Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eliza Stewart Guest Experience Manager

Nowhere near 5 Star

Nota de Tripadvisor 3.0/5

Chris W Valoración certificada de TripAdvisor

Room not cleaned properly, or the bar seating area. Mentioned to reception about my room not being cleaned properly at around 8am and was assured it would be sorted. Came back to room at 2pm, room serviced but not cleaned. Beer glass still in the room 3 days after using it. Room service trays left in the corridor for over 24 hours. Corridors rarely, if ever hoovered in the 9 days I was there. Attention to customer service is poor. Plenty of staff behind the bar when busy, but they are very good at looking busy without actually doing anything like asking if there is anything they can do for you. If you ask them, they will serve you. Paid for express service on laundry. Item collected at my room at 9am, by 4pm still not received back. Called reception and it arrived 10 minutes later; over 3hrs late. If I hadn’t called reception, God only knows when it would have turned up. I have been credited for the express part of the service. Breakfast Buffet style, which is okay. The only problem is that you put the warming food on your cold plate, and by the time you get back to your table the food is barely warm. Stick to fruit and cereal if you want a decent breakfast. Nowhere near the 5 star hotel it claims to be. Ps. The problem with this site is that management will respond to a review refuting reviews of bad service etc and there is no right to reply, don’t believe the management response if they claim that none of this happened or is true. If you look at my review history most of them are positive.

Christmas lunch not up to scratch

Nota de Tripadvisor 3.0/5

Passenger51131751941 Valoración certificada de TripAdvisor

We had our Christmas lunch 2025 at this venue. Very disappointing! Let me start of with the venue where we ate. Huge grand ballroom. Was not the ideal space for a Christmas lunch no ambience very closed in No windows. Food was placed in Foyer Infront of ballroom area Food not up to scratch. Okay huge spread. However found the carvery section meat lukewarm to cold !! Placing of the plates right in the middle of the Vegetables and meat station.. it's sooo silly. It should been in the beginning of the Vegetables and other meat dishes. If you stand in the line you have too push back into the line too dish your veggies then get back to the meat station. Just in general the flowing was not right. All the desserts nooo ice-cream not even one flavour. I Saw a few disiapionted children faces. When I asked if any ice-cream available I received a answer and I Qoute by one of the chef their is enough other deserts to choose from. Frankly this will be my first and last Christmas lunch at your venue didn't lift up to expectations. Was not the magic I expected .

Average

Nota de Tripadvisor 4.0/5

chillibin Valoración certificada de TripAdvisor

First if all i had requested 2 single beds. At check in they had given me a room with one double which was not suitable. With very little communication i was made to wait for a good 20 minutes while they tried to work it out. In the end i was told someone would be up to split the bed in 2. Not sure if this is what usually happens but the twin room was very cramped with basically an inch between the beds. The maintenance man knocked on my door at 6.30am and asked said i had called him which i hadnt. This was very disappointing to be woken up early when trying to sleep. The view was lovely and everything was fine but maybe would stay somewhere else given the wide range of choices in the city.

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Melbourne On The Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am very sorry that your request for two single beds was not correctly accommodated upon arrival. I understand how disappointing it must have been to be allocated a room that did not meet your needs, followed by a prolonged wait with limited communication while the matter was being resolved. This is certainly not the seamless arrival experience we aim to provide. I also regret to hear that the resulting room configuration felt cramped and did not offer the level of comfort expected. Furthermore, please accept my apologies for the early-morning disturbance caused by the maintenance call at 6:30am. Being woken unexpectedly, particularly when you had not requested assistance, is unacceptable and understandably impacted your stay. While I am pleased to hear that you enjoyed the view, I am truly sorry that these issues overshadowed your overall experience and left you feeling hesitant to return. Your feedback has been shared with our Front Office and Maintenance teams to ensure improved communication, room allocation accuracy, and guest consideration moving forward. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eliza Stewart Guest Experience Manager

Excelente hotel

Nota de clientes de Avis 5.0/5

Natalia En solitario - Comentarios confirmados ALL

Me quedé dos noches y tuve un excelente trato por parte del personal de recepción especialmente por Tamara, fue muy simpática y profesional. El desayuno es excepcional

Estimada Natalia, Le agradecemos enormemente sus comentarios en relación a su estancia en Pullman Melbourne On The Park. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Kind regards, Eliza Stewart Guest Experience Executive

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.435 opiniones 9.4/10 Ubicación
  • 2.511 opiniones 8.4/10 Habitación
  • 2.591 opiniones 8.9/10 Servicio
  • 13 opiniones 4.8/10 Internet
  • 805 opiniones 8.6/10 Desayuno
  • 736 opiniones 8.2/10 Instalaciones
  • 727 opiniones 6.9/10 Comida
  • 698 opiniones 8/10 Limpieza

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