Mercure Bridgwater Hotel 4 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 761 recensioni

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Mercure Bridgwater Hotel - Image 1
Mercure Bridgwater Hotel - Image 2
Mercure Bridgwater Hotel - Image 3
Mercure Bridgwater Hotel - Image 4
56 66 Eastover, TA6 5AR BRIDGWATER, Regno Unito

Descrizione

I plus dell'hotel

  • Parcheggio in loco (prenotazione non richiesta, pagamento 10 £ a notte)

  • Ristorante Marco Pierre White Steakhouse in loco

  • Due sale riunioni che possono ospitare fino a 40 persone

  • Gli animali soggiornano solo nelle camere con letti king e gemelli, 15 GBP per animale/notte.

  • Disponibile ricarica per veicoli elettrici: 4 x 22 W e 1 x 50 W

Le nostre sistemazioni

Posizione dell'hotel

Mercure Bridgwater Hotel

56 66 Eastover
TA6 5AR BRIDGWATER
Regno Unito

Coordinate GPS:51.128882, -2.997712

Telefono
Fax +44000000

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Gli animali sono i benvenuti
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

MARCO PIERRE WHITE STEAKHOUSE

Il Marco Pierre White Steakhouse Bar and Grill si trova all'interno dell'hotel ed è destinato a diventare la meta preferita degli amanti del buon cibo e di chi cerca un tocco di lusso. Il locale serve il meglio dei prodotti freschi di stagione.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  761 recensioni

Giudizio TripAdvisor  4.2/5  349 recensioni

Certificato d'eccellenza 2025

Good Friday two day Easter Break

Punteggio Tripadvisor 5.0/5

Gary R In coppia - Recensione certificata TripAdvisor

Myself & partner booked a Secret Escape for two nights neither of us had stayed in Bridgwater before , we arrived very early to beat M5 traffic but were able to leave car in car park & explore the town for a few hours the weather was awful so hard to gage a proper impression but was ok for our needs. We checked in & were given a card for a free drink at the bar , our room on the second floor was right by the lift but we didn’t hear it over the next couple of nights , the room was spacious and a very comfortable bed , lovely overhead shower with good pressure , kettle , fridge couldn’t be faulted . We went for a drink in the town but ended up in the bar opposite The Cobblestones , a rock bar & live music & then came back to hotel for a night cap , the bar was well stocked & a lovely barmaid didn’t get her name who worked so hard & long hours . Breakfast on both days was very good & kept us going all day 5/5 , on our leaving day an Easter egg was left in our room which was a nice touch all in all top marks all round .

Dear Gary R, Thank you for taking the time to share your positive experience at Mercure Bridgwater Hotel. We are delighted to hear that you enjoyed your Easter break and appreciated the convenience of our location, as well as the amenities within your room. It is great to hear that the comfort of your bed, the quality of the shower, and the facilities like the kettle and fridge met your expectations. We are especially pleased to learn that you enjoyed our bar services and the breakfast offered during your stay. Our team strives to provide excellent service, and it is wonderful to hear that our staff made a positive impression on you. It was lovely to hear you enjoyed your Easter egg! We look forward to welcoming you back to Mercure Bridgwater in the future, and we hope your next visit offers you better weather to explore our charming town. Sincerely, Damian Kaye General Manager

Thank you :)

Punteggio Tripadvisor 5.0/5

sunseek09 Recensione certificata TripAdvisor

This is a well overdue review but I did mention to the manager back in January that I would leave a positive review as we had a lovely meal and was well looked after by the manager. Really nice chap! Food was great and staff super friendly. Such a lovely restaurant and we will be back soon :)

Dear sunseek09, Thank you very much for your kind words and for taking the time to share your positive experience. We are delighted to hear that you enjoyed your meal and found our staff to be friendly and attentive. Your feedback is greatly appreciated, and we look forward to welcoming you back to the Mercure Bridgwater Hotel in the near future. Sincerely, Damian Kaye General Manager

Secrect escape

Punteggio Tripadvisor 5.0/5

Mercedesdai Recensione certificata TripAdvisor

What a hotel. We booked 2 nights with secret escapes the hotel faultless rooms top spec bar and restaurent faultless the receptionest very helpful (olivia ) Loved the bar and restaurant hopfuly we will return with secrect escapes or maybe a deal with accor

Dear David, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our top-spec rooms and found our team, especially Olivia, helpful. We look forward to welcoming you back in the future, when you have a date in mind please contact the hotel as we have a very similar package to that offered by secret escapes that we offer direct so I'm sure we'll be able to assist.. Sincerely, Damian Kaye General Manager

Great saty!

Punteggio Tripadvisor 4.0/5

p_sunily2k Recensione certificata TripAdvisor

Had a great stay at the Mercure Hotel! The staff were incredibly helpful and made me feel welcome throughout. The food was absolutely amazing—delicious and well presented. I’d definitely recommend this hotel and would be happy to stay again.

Dear p_sunily2k, Thank you for your kind words! We are delighted to hear that you enjoyed your stay and found our staff helpful. Your compliments about the food are greatly appreciated. We look forward to welcoming you back in the future. Sincerely, Damian Kaye General Manager

Rooms need better maintenance and servicing

Punteggio Tripadvisor 2.0/5

Mandy K Recensione certificata TripAdvisor

This was a secret escape one-night deal for a Privledge room, free parking, a welcome drink, three course dinner and breakfast. Surely "priviledge" rooms are meant to be the showcase of the hotel? Well, ours (room 406) had a blocked sink (meaning we couldn't wash our hands and we had to spit our toothpaste down the loo!), there was no soap in the dispenser, the shower hose sprayed water everywhere when not in its cradle, the drencher shower didn't work and the room was so hot on arrival that the lovely tray of welcome nibbles had all gone crusty on the outside. Even once the air-con was turned right down, the temperature of the room combined with the extremely thick duvet meant we got little sleep. We were looking forward to the 3 course Marco Pierre White meal in the restaurant, but ......the Secret Escapes offer hadn't mentioned that the meal was from a restricted menu.... one of the four starters had run out (whitebait) and the two we tried (chicken soup and potted ham) were nothing special. The mains (Fish & Chips and chicken forestiere) were overcooked. The New York Baked Cheesecake had obviously come out of the freezer BUT, the ice-cream (the best bit about the meal) was delicious. The breakfast was also good. Had our room been properly maintained and serviced we probably would have been more receptive to the choice and standard of the evening meal in the restaurant. When we came to check out, there was no receptionist on the desk just a sign saying they were "dealing with a guest". OK we thought and waited a bit.....when the ambulance service turned up this confirmed for us that someone was obviously in more need than us. BUT - then the receptionist returned, coffee cup in hand, having just taken a break! We explained the issues with the room to her and she was "terribly sorry", but no notes were taken so they could be sorted out. I suggested the list of issues needed writing down so the issues could be sorted out for the next guests . Eventually she wrote some notes of the back of an unwanted card receipt of the couple that checked out before us giving me no faith that the issues will be addressed! Where was the hotel's procedure to deal with reported issues - surely she should have pulled out a folder, taken a form out of that folder and completed it detailing the reported issues ready to hand it over to the maintenance team on Monday morning. That way I'd have left believing our experience was a one off and that the hotel was striving to improve...... Its a shame because it could be such a nice hotel in a town that is obviously in need of something to kick start its regeneration.

Dear Mandy K, Thank you for sharing your experience at Mercure Bridgwater Hotel. We sincerely apologise for the inconveniences you faced during your stay. It was disappointing to learn that the maintenance issues in your Privilege room and that it did not meet the expectations and the standards we strive to uphold for our guests. Your feedback regarding the blocked sink, shower difficulties, and room temperature is noted, and we understand how these factors affected your overall comfort. It’s unfortunate that these concerns were not mentioned during your stay, as was highlighted during check-out, we would have gladly moved you to a different room immediately to ensure a more comfortable experience. Maintenance have fixed the issues mentioned however we were unable to replicate the problem with the sink or rain shower during our checks, so will continue to monitor this for any potential concerns. We regret that the dining experience did not align with your expectations, particularly regarding the restricted menu and the quality of certain dishes and will feed this back to the MPW and Secret Escapes teams to be considered next time the promotion and menu are revised. We appreciate your comments about the breakfast and the ice cream. Sorry if you were kept waiting for a minute or two when checking out, Lilac was working alone so popped to get a hot drink and was asked a question regarding another guest which delayed her return to the desk a little. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely, Damian Kaye General Manager

In collaborazione con TripAdvisor

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