ザ パーク レーン 香港 ア プルマン ホテル 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,778 件のレビュー

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説明

ホテルのその他の情報

  • 無料のWi-Fiと4Gのデータと市内電話をご利用いただける携帯電話

  • 2015年にブランドを変更し、客室の改装とグレードアップを実施

  • 新しいエグゼクティブルームとラウンジ。朝食無料サービスと割引を提供

  • ビクトリアハーバーとビクトリアパークのパノラマビューを楽しめるルーフトップバー

  • 市内中心部にあり、最寄りの地下鉄駅およびバス停から徒歩2分

当ホテルの客室

ホテル所在地

ザ パーク レーン 香港 ア プルマン ホテル

310 Gloucester Road, Causeway Bay
香港
中国香港特別行政区

GPS:22.281154, 114.186267

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,778 件のレビュー

トリップアドバイザーの評価  4.5/5  3,393 件のレビュー

2024エクセレンス認証

Questionable decisions for a top location hotel

トリップアドバイザーの評価 3.0/5

cepuk トリップアドバイザー認証口コミ

The hotel’s location is absolutely fantastic, truly one of the highlights of my visit. However, the overall experience was marred by several issues that left me with mixed feelings. While the hotel has undergone some partial renovations (new carpets and beds), much of the general technology feels outdated, particularly the electronics and bathroom facilities. Additionally, the doors are quite loud when closing, which made me feel uncomfortable as I worried about disturbing other guests. As a Gold member of the ALL loyalty program, I was disappointed to learn that the welcome drink was not available at the rooftop bar but only at the lobby bar—and restricted to a specific list of drinks. This felt far from welcoming. On the positive side, we did visit the rooftop bar, which offered nice views, but the experience was underwhelming due to the poor sound quality from the loudspeakers. The breakfast, on the other hand, was excellent—definitely a highlight of the stay. I booked two rooms for my group of four friends. Unfortunately, only my room had a fruit platter, which created an awkward impression, as if I had received an upgrade at my friends’ expense. My room had a fantastic view of the park, while my friends enjoyed lovely views of the city and harbor. While both views were beautiful, the disparity added an element of discomfort. Another downside was the minibar—it was completely empty, and we had to pay upfront for any drinks delivered to our room, despite a deposit being held. Furthermore, there was no bottled water provided in the rooms due to an eco initiative. While I understand the reasoning, bottled water is a convenience I often carry with me while exploring the city. When I requested a bottle from room service, I was surprised to learn I had to pay for it. In summary, while I enjoyed visiting one of my favorite cities in the world with my friends, the stay did not fully meet my expectations, especially considering the price. While the location and breakfast were standout positives, the outdated facilities, restrictive loyalty benefits, and other small inconveniences left me with mixed feelings about the experience.

Fantastic location and the warmest welcome from Kitty!

トリップアドバイザーの評価 5.0/5

seizanr トリップアドバイザー認証口コミ

This was a birthday weekend trip with my hubby and friends. Check-in was seamless through the ALL (Accor) counter. Kitty (Hello! Kitty) was very warm and patient with our questions and requests. She even arranged for me to have some wine and chocolates sent to the room. Breakfast at Playt was plentiful and full of choices. Breakfast at the executive lounge was also quite good. The fitness center was small but I was able to complete my routine with the free weights. The location - being just across Victoria Park was the best! I was able to have a wonderful morning run all the way to Causeway Bay. Behind the building you can walk to Times Square and all the other places for happy shopping and eating! I am sad though that Accor will lose this property in their roster soon. We will return!

Outstanding Service in Park Lane Hotel

トリップアドバイザーの評価 5.0/5

Safari13814133316 トリップアドバイザー認証口コミ

I would like to appreciate your hotel customer service and clean & tidy bedrooms. I always stay a few days in your hotel every month this year. Every time I check in, your staff give me very sweet smiling and warm service, especially Kitty, Kennix and Ursa. For example, once they looked at me not well while I was checking in. They suggested me to see doctor as soon as possible and drink more warm water at night. On the other hand, your bedrooms are usually clean and tidy! Thank you! :) Ling (ACCOR)

Memorable Trip for sure!

トリップアドバイザーの評価 5.0/5

addy b Friends getaway - トリップアドバイザー認証口コミ

Loved loved loved my stay! Honestly, the staff made me feel like I was home, away from home. Everyone was somehow so professional whilst being very very welcoming and friendly. Shoutout to my faves - Sandy, June, and Joey for being so amazing and taking such such great care of me! I look forward to staying here again because of you!

I would like to call it A Home Away From Home.

トリップアドバイザーの評価 5.0/5

ysk47 トリップアドバイザー認証口コミ

I have been a regular at the hotel. In fact, I had stayed there a few weeks at a time in September, October and November. The location of the hotel is great with many shops and eateries nearby. The rooms were clean and the housekeeping always does a good job. The thing that impresses me most are the staff at the Executive Lounge. They are Sandy, Kitty, Florance, June, Neo, Michelle, Julia, Julius, Jack,Joey, Samson, Chloce, Grace and Chan. They are always courteous and welcoming. I get to know them well as I had been staying there for a while. they remember small things like that I do not take cold drinks; so they keep the fruit juice at room temperature for me. The doorman Sony and his two other pals were always friendly and welcoming.

との提携 TripAdvisor

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