ibis Styles Rastatt Baden-Baden

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.446 ulasan

Jaminan Harga
Terbaik
ibis Styles Rastatt Baden-Baden - Image 1
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At Schlossplatz 1, 76437 RASTATT, Germany

Deskripsi

Keistimewaan hotel

  • Only a 5-minute walk from the train station

  • Playroom for children

  • Located right next to the castle

  • Contactless payment

  • Up to two children under 16 stay free of charge in their parents' room (incl. breakfast).

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Lokasi hotel

ibis Styles Rastatt Baden-Baden

At Schlossplatz 1
76437 RASTATT
Germany

GPS:48.85902, 8.20764

Telepon
Fax +49 7222 9347100

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
Di dekat properti
  • Parkir

BAR

A cozy cup of coffee, alcoholic or non-alcoholic drinks as well as cold and hot snacks in our bar. You can also try more than 50 whiskeys from around the world from our Whiskey Selection.

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Peringkat ALL  4.5/5  1.446 ulasan

Peringkat TripAdvisor  4.0/5  244 ulasan

IBIS Rastatt

Catatan Tripadvisor 2.0/5

Saaboholics Ulasan TripAdvisor tersertifikasi

Standard IBIS hotel, nothing special. Good service can be considered a plus, but a big minus is the practically non-functional hotel Internet. If you plan to do anything on your computer or phone using the hotel WiFi network, forget it. There is no option. The bandwidth is cut to 15Mbps and the hotel management does not intend to do anything about it. Web pages do not open, e-mail does not work at all. Do you need working WiFi with Internet access? You have to find another hotel.

perfekter Service

Catatan tamu Avis 5.0/5

Hd S. Teman - Ulasan terverifikasi ALL

alles ok

Sehr geehrter Herr S., vielen Dank für Ihr Lob zu unserem perfekten Service. Wir freuen uns, dass alles zu Ihrer Zufriedenheit war. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, ibis Styles Rastatt Baden-Baden.

Good value hotel in Rastatt

Catatan Tripadvisor 5.0/5

DavidJerseyCI Ulasan TripAdvisor tersertifikasi

Easy to find with plenty of parking - public parking free on Saturday evenings and Sundays. Friendly and helpful receptionist at Check-in. Room 101 is on first floor and is a corner room with views over park on front and road beside. Clean and comfortable, equipped with a safe. no tea or coffee but this is complimentary down in loppy area. Large and fresh bathroom with walk in shower. Good quality breakfast with gluten-free bread on request. Have stayed here before and will definitely be staying here again

Dear David Thank you for taking the time to share your positive experience at our hotel in Rastatt! We're delighted to hear that you found us to be a good value, with easy parking availability, especially on Saturday evenings and Sundays. It's fantastic that you had a friendly and helpful reception experience during check-in. We're glad Room 101 with its corner location and views over the park and road met your expectations. We appreciate your feedback on the cleanliness, comfort, and in-room amenities like the safe. We're pleased to know you enjoyed the complimentary tea and coffee in the lobby area, and we'll certainly consider adding these amenities to the rooms in the future. It's great that you found the large and fresh bathroom, equipped with a walk-in shower, to be satisfying. We're also happy to hear that our gluten-free bread option at breakfast was appreciated. Your loyalty as a repeat guest means a lot to us, and we're excited to welcome you back on your next visit to Rastatt. If there's anything specific you'd like us to continue or improve upon, please don't hesitate to let us know. We look forward to providing another memorable stay for you! best regards, Ibis Styles Team

Comfortable

Catatan Tripadvisor 4.0/5

Kirsty04 Keluarga - Ulasan TripAdvisor tersertifikasi

The rooms were very small but clean and comfortable. Lovely breakfast. Parking was easy and the location was reasonable for eating out in the evening. It was a good stopover hotel for our road-trip holiday but not a destination in and of itself.

Worst customer service experience in 40 years of travel

Catatan Tripadvisor 1.0/5

Christoph O Couples - Ulasan TripAdvisor tersertifikasi

Not he customer is king in this hotel, but the General Manager and the Receptionist I arrived late night after 4 hours driving with an online check in made before looking forward to a good night sleep. But it went all different. The receptionist refused to check me in after makijg many mistakes like not informing me about the procedure reason, why despite online check in, I had again to fill in my details, gave me wthe wrong change (24 € to little) when paying. Once I made he receptionist aware, there was no apology but just a comment: „this can happen“. Once the receptionist realized that I was not happy with the service, she told me to leave the hotel and called the police to escort me out. Such a humiliating, frustrating and discrimination I have never experienced in my life after traveling he world and staying in so many hotels. On top, when coming back 2 days later to meet the General Manager, I experienced the devastating attitude since again: no apologies, just accusations, that the guiltily one is me as a customer. If you really have to stay in this hotel, I recommend: 1.) expect no service at all 2.) count carefully the change you receive 3.) don’t say anything, because if you do, the receptionist might not like what you say and will kick you out of the hotel 4.) Look before, what other hotels are in the region so that you are prepared for the unexpected But best is, try to avoid this hotel as long as the current management and employees are still working in this hotel

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 499 ulasan 8.6/10 Lokasi
  • 810 ulasan 7.2/10 Kamar
  • 637 ulasan 8.9/10 Pelayanan
  • 51 ulasan 2.8/10 Internet
  • 501 ulasan 8.3/10 Sarapan
  • 380 ulasan 8.5/10 Kebersihan
  • 101 ulasan 5/10 Makanan

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