Novotel Karlsruhe City bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 529 ulasan

Novotel Karlsruhe City - Image 1
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Deskripsi

Keistimewaan hotel

  • Optimal location in the center of the city

  • Spacious meeting area

  • Retail, Zoo, Art & Culture - All within walking distance

  • Attractive family packages and family rooms

  • Well-lit rooms

Akomodasi kami

Lokasi hotel

Novotel Karlsruhe City

Festplatz 2
76137 KARLSRUHE
Germany

GPS:49.003601, 8.401146

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

MAJOLIKA

Enjoy the varied culinary offer of our restaurant, in summer also on the terrace. A delicious selection of dishes to satisfy both big and small cravings is available to choose from.

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  529 ulasan

Peringkat TripAdvisor  4.5/5  1.346 ulasan

Sertifikat keunggulan 2023

Novotel Karlsruhe City policies for use of Spa are not customer friendly

Catatan Tripadvisor 3.0/5

k_rei2017 Ulasan TripAdvisor tersertifikasi

Would have given it 5 stars as rooms are good and breakfast buffet is excellent and even has free minibar, but the dogmatic policies and lies with regards to use of the spa is making that underserved as a place to relax. I was feeling too ill to go into the office as planned so wanted to use the sauna to get rid of my cold. It was 12.00 and it was luke warm. In the reception I was told the system turned on automatically at 16.00 and therefore nothing he could do. I asked for the manager and was made to wait for an hour while he was in meetings. I phone med and explained yes it was automatic and it would also require approval from corporate HQ to change that policy. The policy was defended with the cost of electricity a.o. I offered to pay the €1 cost of the electricity required to heat if for an hour (costs are €0.07/kwh today), but this was rejected. I told the manager I would write this review in order for HQ to take notice. At 16.20 I cam back to enjoy the Sauna which by then should have been automatically started by twenty minutes before. It was still not on. I phone reception who said they would send someone to start it, they arrived after 15 minutes and unlocked a door to turn it on manually so clearly the story about it being automatic and therefore difficult to turn on at specific times was a blatant lie! At 16.40 I was told a technician had been called as the staff apparently had not managed to manually turn it on. During the day I also tried to work from my room - I paid extra for premium wifi, but it was as unreliable as the free wifi so had to move to the reception to get...reception. I was given a voucher for a different network to try, but 2 hours later they had still not managed to make their other network available for my laptop. They may claim to be 4 star, but the policies of the hotel are 1 star!

Very good hotel

Catatan Tripadvisor 4.0/5

martinpY5963UW Ulasan TripAdvisor tersertifikasi

This Novotel has a great location in central Karlsruhe with easy access to public transport. The facilities were very modern and in good shape. Although, as I would guess, this is primarily a business hotel, it was great for our family. We were given two adjoining rooms with a connecting door, which was just great.

Good, clean and very central

Catatan Tripadvisor 4.0/5

Jacques V Keluarga - Ulasan TripAdvisor tersertifikasi

Nice and clean room. There’s all you need. The bath is a bit old but they are renovating the rooms. We asked for an additional bed for a kid but that was not ready. As we arrived late at night that was a bit unfortunate. They reacted and brought it. Breakfast is good.

Very good business hotel

Catatan Tripadvisor 4.0/5

simonsmidt Ulasan TripAdvisor tersertifikasi

Despite the renovation works taking place I was not bothered with it during my one night stay. The (upgraded) room was very nice. Comfortable bed, good shower, big enough bathroom, and the possibility to open the window. Very good buffet breakfast with plenty of choice. Recommendable!

The perfect city stop

Catatan Tripadvisor 5.0/5

David B Couples - Ulasan TripAdvisor tersertifikasi

Have stayed at the Novotel chain before in several locations and Karlsruhe is up there among the best stays, excellent location, 5 min stroll and you’re in the city, excellent service and food, very quiet rooms too, that reminds me, I must find out where to get one of the chairs.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 270 ulasan 9.5/10 Lokasi
  • 488 ulasan 8.7/10 Kamar
  • 334 ulasan 9.1/10 Pelayanan
  • 14 ulasan 5.6/10 Internet
  • 269 ulasan 9.3/10 Sarapan
  • 162 ulasan 9.6/10 Suasana
  • 126 ulasan 8.3/10 Kebersihan
  • 80 ulasan 6/10 Makanan

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