吉朗诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 2,193 评论

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描述

酒店其他优惠

  • 位于海滨

  • 现代化的客房和浴室,所有客房都带阳台

  • 会议设施,设有专业活动楼层,可欣赏海滨风光,带阳台

  • 室内温水泳池、健身中心、湾景阳光露台

  • 免费无线网络

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酒店位置

吉朗诺富特酒店

10 14 Eastern Beach Road
3220 吉朗
澳大利亚

GPS:-38.144708, 144.363452

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

TEMPO KITCHEN & BAR

Tempo is a new kitchen & bar in the heart of the Geelong Waterfront and promises an unforgettable dining experience that pays homage to the rich local produce and flavours of Victoria. Open breakfast, lunch, dinner, all day snacks and drinks

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  2,193 评论

TripAdvisor 评级  3.9/5  202 评论

Dated, under repair and not worth it

Tripadvisor 评级 1.0/5

HonestReview998 经 TripAdvisor 认证的评论

Went over for a weekend break. The location is good, but there are other properties at the same location. Construction sounds and sights dominate this hotel. We paid a premium price for this, however it wasn’t worth it. Poor staff interactions, noisy dirty rooms, sub-standard food and a complete lack of care and ownership dominated the stay. Avoid this hotel at all costs.

Exceptional

Tripadvisor 评级 5.0/5

602garrya 经 TripAdvisor 认证的评论

The Novotel Geelong is perfectly situated in the town only a few short meters from the esplanade and beautiful walks. Lovely modern room with a balcony and a mini bar. The most comfortable bed and pillows. The Novotel breakfast is superb catering for your every wish and staff are friendly in that unique Australian way. A two night stay has come to an end, thank you Novetel for a very pleasant stay.

Dear 602garrya, Thank you for the time taken to review us and detailing your experience at the hotel. It's great to hear of your enjoyment within the rooms and also at breakfast with our team. We love to encapsulate the location we represent and I'm glad you enjoyed the Aussie delivery! We look forward to having you back soon! Kind regards, Scott Bear General Manager

Pick up the service to rooms please

Tripadvisor 评级 3.0/5

T582UZallym 经 TripAdvisor 认证的评论

Staff in the restaurant are excellent. On the website, it states rooms are refreshed daily. Asked for daily serving and again came back and room not serviced. With the amount of money paid, this should be an absolute minimum that the rooms are cleaned and bins emptied. No one advised us of the construction until the day before we arrived.

Dear T582UZallym, Thank you for taking the time to review the hotel and it is so great to hear you enjoyed the staff onsite, it is something we pride ourselves on and so glad you received good service. I am sorry to hear you were unhappy with the daily servicing of this room, this is an expectation on request and for it not to be delivered is disappointing so I am sorry about that. In regards to the construction, this is advertised on all websites and booking platforms as well as in our prearrival messaging information that comes out 1 week prior to your stay so I am sorry if you had missed that, we have attempted to be as transparent as possible. We do hope you choose to come back and give us another go and if you decide to do so, please reach out directly so myself - scott.bear@novotelgeelong.com.au Kind regards, Scott Bear General Manager

Nice escape

Tripadvisor 评级 5.0/5

Akira P 经 TripAdvisor 认证的评论

Novotel Geelong Review This hotel is definitely worth the stay! Perfect location with a beautiful sea view in Geelong. The food is delicious — I highly recommend the seafood linguine and fresh oysters. The staff are friendly and helpful, and the check-in with Tanya process was smooth. The room is comfortable, with a lovely balcony overlooking the sea — perfect for enjoying a glass of red wine while watching the sunset. It’s also conveniently located next to the beach and Westfield shopping centre. A great place to relax, escape, and heal your heart

Dear 756akirap, Thank you so much for taking the time to review the hotel and so great to hear you enjoyed your stay! I also love the linguine, a personal favourite and Tanya is an amazing asset to our team! So glad to hear you were well looked after and we look forward to you returning! Kind regards, Scott Bear

Loud construction noise trauma

Tripadvisor 评级 1.0/5

Maryanne L 经 TripAdvisor 认证的评论

We were woken by deafening construction noise right above our room . It was traumatising and we had to escape to maintain our sanity. There was no offer of any compensation. The reception person kept saying it was on the website but I booked by phone. They should not place guests in such circumstances and I would recommend avoiding the Novotel for the duration of the upgrade. We will never stay there again.

Dear 465maryannel, Thank you for taking the time to review the hotel and I sincerely apologise for the experience you had with us! We have done our best to be transparent with guests with our websites with all the information and then sending text messages a week before you arrive as a reminder. Whilst the demolition is now ceased, I understand this does not change your stay and I do apologise for that. Kind regards, Scott Bear

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其他网络用户评价我们的酒店

  • 949 评论 9/10 位置
  • 1,436 评论 7.6/10 房间
  • 1,293 评论 7.7/10 服务
  • 8 评论 6.4/10 上网
  • 457 评论 7.6/10 食物
  • 453 评论 5.7/10 清洁度
  • 298 评论 7.7/10 早餐
  • 266 评论 5/10 性价比

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