墨尔本加罗林温泉区美居酒店（原雅高美爵酒店） 4 星

客户意见评级 (ALL 评级) 4.4/5 692 评论

保证最优惠房价
墨尔本加罗林温泉区美居酒店（原雅高美爵酒店） - Image 1
墨尔本加罗林温泉区美居酒店（原雅高美爵酒店） - Image 2
墨尔本加罗林温泉区美居酒店（原雅高美爵酒店） - Image 3
墨尔本加罗林温泉区美居酒店（原雅高美爵酒店） - Image 4
10 20 Lake Street, 3023 加罗林温泉区, 澳大利亚

描述

酒店其他优惠

  • 理想的市郊会议地点，距墨尔本国际机场仅 25 分钟车程

  • 98 beautifully appointed contemporary guest rooms all with their own balconies and unique view

  • Exceptional selection of award-winning dining options

  • All-in-one venue - Meetings, Conferences & Events.

  • Complimentary Parking

我们的客房

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酒店位置

墨尔本加罗林温泉区美居酒店（原雅高美爵酒店）

10 20 Lake Street
3023 加罗林温泉区
澳大利亚

GPS:-37.73223187961783, 144.74476768175444

电话
传真 +61 3 8677 2559

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

WestWaters Bistro

Located on the banks of Lake Caroline, dine amongst scenic views with an array of indoor and outdoor seating. The menu features bistro classics done well and an extensive grill selection with 6 different cuts of beef and 15 sauces on offer.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  692 评论

TripAdvisor 评级  4.0/5  461 评论

Another super stay!!!

Tripadvisor 评级 5.0/5

Dean_Cer 家庭住宿 - 经 TripAdvisor 认证的评论

Superb high quality, hotel room, facilities and dining at the WestWaters Mercure hotel complex. It is a one stop shop for leisure or business travellers needing comfortable and quality accommodation in the area with a tonnes of optionality and shopping nearby. Only approx 25 min from Melbourne airport or about 45 min from the cbd the hotel has so much to offer including gym, pool, spa and laundry facilities, live music on weekends, conference facilities, and all day cafe and snacks with the most exciting family friendly bistro dining at night from 5pm all with a magnificent lakeside vista. Amazing, welcoming and professional staff the the most welcoming Mr Abram, the very nice Ms Tammy on reception to the Superchefs Mr Patrick, Michael and Ian in the kitchen, Isabelle, Joseph, Gayan and Amira on the floor looking after all the demanding guests with ease and professionalism. Free parking, pokies on site and local shopping close by. Thank you for everything team Mercure CS!

Hi Dean, Thank you for taking the time to leave us such a detailed 5-star review! We are so glad you enjoyed your stay with us and all our services. We have passed on your kind words about our team also. We love seeing familiar faces and hope to see you again soon! Kind Regards, Melanie

geat peaceful stopover

Tripadvisor 评级 5.0/5

lynninsa Couples - 经 TripAdvisor 认证的评论

this hotel has such a lovely ambience. it has a picturesque setting right beside the lake in Caroline Springs. It has a small shopping centre in easy walking distance to it.The rooms are beautiful and peaceful and well eqiuped. the westwaters cafe serves a lovely a la carte breakfast. the westwaters restuarant serves delish lunches and dinners will plenty of choices. the staff are all very helpful and pleasant .

Hi Lynninsa, Thank you for your 5-star review of Mercure Caroline Springs. Ensuring our guests have an enjoyable stay is of our utmost priority and to see we have achieved this for you is very rewarding! We are so glad our Bar and Restaurant met your standards as they have been a great focus for us in the past year. Hopefully we will have the pleasure to see you again in the near future. Kind regards, Melanie

位置好，对工作来说很便利

客户意见评级 4.5/5

Jie W. 商务住宿 - 所有已确认评论

整体感觉不错，就是地毯的颜色给人感觉不是舒服

Dear Jie, Thank you for your kind words. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back soon! Warm regards, Mercure Melbourne Caroline Springs

There are better options

Tripadvisor 评级 3.0/5

T1sWas 经 TripAdvisor 认证的评论

I have mobility issues but can usually manage with grab rails in the bathroom rather than a completely accessible room. However, I use a shower chair at home. I discovered that our room had no grab rails and the floor in the shower was extremely slippery. I wanted to change to an accessible room but there isn't one at this property. Considering the size of the property I would have expected at least one, if not more accessible rooms. Simply not good enough. The food in the Bistro was expensive for what you got. Our dairy industry is in crisis yet they serve foreing butter. Breakfast eggs were not only the tiniest eggs you could find but were rubbery and served on a huge piece of sourdough. If you must use the cheapest eggs on the market at least serve them on a slice ciabatta rather than that huge piece of sourdough that you need a chain saw to cut. Only two disabled car parking spaces in the car park and one was occupied for the whole week by a car that had no permit. Looked like it hadn't been moved all week. I watche done woman struggle to get in and out of her car in a normal space because she couldn't access the disabled car park due to this tiny car which would not have needed the extra space afforded by the disabled space. Staff didn't care.

Hi T1sWas, Thank you for taking the time to leave a review of your stay. I am sorry to hear that it did not meet your expectations. Our hotel does in fact have 5 accessible rooms available to assists those who may need them which includes shower rails to ensure the guest has a pleasurable stay. I can't speak for the time of your stay, but these rooms do sell out quite quickly. Also, our carpark does have more than two disable car parking spots also, however as you mentioned they are quickly taken. I am sorry to hear about the egg quality, we source our eggs locally, but we will pass this onto chef. We are sorry for the inconvenience caused during your stay and we will utilise your feedback to ensure we improve for future guests. Kind Regards, Melanie

Absolutely loved my stay.

Tripadvisor 评级 5.0/5

TraceyM1393 经 TripAdvisor 认证的评论

The room was very large and spacious, and immaculately clean... bed was comfortable unsure on pillows as we always take our own. Would've been good to of had Netflix etc. I slept really well though hubby didn't as the heating system turning on and off kept him awake. He searched for a remote but couldn't find one , in the morning he noticed the control pad next to the entry door. Loved that you could only reach accommodation levels by using key card. Emily on reception was friendly.

Hi Tracey, Thank you for taking the time to leave a review. We are glad to hear you liked the room and it's inclusions. We understand your feedback about Netflix access on our TVs and this is something we are working to implement for the future. It was lovely to have you and your husband, and we hope to see you again in the near future. Kind Regards, Melanie

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其他网络用户评价我们的酒店

  • 207 评论 9.6/10 位置
  • 430 评论 7.1/10 房间
  • 360 评论 8.6/10 服务
  • 17 评论 4.4/10 上网
  • 167 评论 8/10 食物
  • 149 评论 7.8/10 清洁度
  • 49 评论 7.4/10 早餐
  • 40 评论 7.1/10 游泳池

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