Mantra Lorne 4 星

客户意见评级 (ALL 评级) 4.3/5 3,616 评论

保证最优惠房价
Mantra Lorne - Image 1
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Mountjoy Parade, 3232 LORNE, 澳大利亚

描述

酒店其他优惠

  • Relax in our indoor heated Mineral pool and male & female steam rooms.

  • Mantra Lorne is situated right on the famous Great Ocean Road

  • Have a game of golf at the 18 hole putting green and granted access to the Lorne Bowls Club.

  • Have a competitive, or leisurely swing at any of our 4 tennis courts

  • Our reception desk operates 24 hours for the convenience of our guests

我们的客房

酒店位置

Mantra Lorne

Mountjoy Parade
3232 LORNE
澳大利亚

GPS:-38.536873, 143.976076

电话
传真 +61 3 5289 1185

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无线网络
  • 早餐
  • 会议室
  • 100% 无烟酒店

THE LARDER

Pull up a chair at The Larder, where coastal flavours meet hearty favourites. Enjoy breakfast or dinner in a bright summer space or by the fire in winter. From fresh seafood and steaks to pasta and vegetarian dishes, there's something for everyone.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  3,616 评论

TripAdvisor 评级  3.7/5  5,144 评论

Larder!

Tripadvisor 评级 5.0/5

Peter M 经 TripAdvisor 认证的评论

Four of us had dinner today at Larder. We had never heard about this restaurant before, but we took a chance to try the food instead of going to the famous Totties. Just, literally, OMG, the food and the service was top-notch as well. The young manager, Vini, is so energetic and attentive. We have been to lots of restaurants, but Vini is one of the best managers we’ve met in a long time. He was talking about cricket, Adelaide, and Sri Lanka. Good lad! We are definitely coming back to Lorne, and we are planning to stay at Mantra next time. I hope Vini will be there. The food was also top class, no complaints at all!

Hi Peter, thanks for the amazing review. It is great to hear of your experience and how much you enjoyed the restaurant. We will be sure to share your comments to our team to celebrate Vini's service. Regards, Edwin

Summer Chill

Tripadvisor 评级 5.0/5

Tracey H 经 TripAdvisor 认证的评论

Great food, friendly service and a fun place for the kids to get outside.

Thanks for the great review and feedback. I hope we can welcome you back again. Regards, Edwin

A break from the Hustle and Bustle of everyday life.

Tripadvisor 评级 5.0/5

552ronr 经 TripAdvisor 认证的评论

Vinith and the service team at The Larder is simply excellent. We spent 5 nights 6 days and blast was always a very pleasant experience.Bfast buffet Food quality and variety was simply great. No request was too much for the service team and that too with a very positive attitude and a friendly smile. New Years Dinner took it to another level and that was purely on Vinith’s very professional friendly and attentive service. He is an absolute asset to Mantra. (retired Hospitality Management) Compliments to the Chef! Salmon and Scotch Fillet were on point. Overall a pleasant experience at The Larder. Congratulations Team and Thank You Vinith 🙏

Hi Ron, Thank you so much for your kind words! I’m thrilled to hear that you enjoyed your break with us and that Vinith and our service team at The Larder made such a positive impact on your stay. We always strive to provide excellent service and it’s wonderful to know that our breakfast buffet and New Year’s Dinner exceeded your expectations. I’ll be sure to pass along your compliments to our chef as well. We appreciate your feedback and hope to welcome you back to Mantra Lorne for another relaxing getaway in the future! Regards, Edwin

Mantra dissatisfaction

Tripadvisor 评级 1.0/5

Sue M 经 TripAdvisor 认证的评论

Disgusting is the best way to describe our apartment. The floors hadn’t been cleaned properly Broken shutter on the window. Dust and unknown things under the bed. I accidentally dropped my water bottle went to pick it up and noticed the dust mixed in with other things. Clearly has been missed when vacuuming.

Dear Sue M, I’m truly sorry to hear about your experience during your stay with us. Cleanliness is a top priority, and it sounds like we fell short in your apartment. I appreciate your feedback regarding the floors and the condition of the shutters. We’ll make sure to address these concerns with our housekeeping team to improve our standards. Regards, Edwin

Sorry, but a real let down.

Tripadvisor 评级 3.0/5

Climber292450 经 TripAdvisor 认证的评论

My husband and I have just returned from a 2 day stay and I've got to say it was a bit disappointing. We had a room but the apartments may have been a better option. We hated the parking situation. If you had an A next to your room number you got a park outside your room. If you had a B you had to park a 100 metres away (approx). B was the top level wouldn't it be better to have the top level closer? Even with a lift it was a pain. Dinner in the restaurant was nice enough but still pricey even with the Accor member discount. Gluten free options were few. Lots of grass which wasn't being utilised for anything, apart from the tennis court. The pool was under cover and next to reception and people in it could be watched while at reception. It put me off using it. Breakfast was fine but basic. Staff were all pleasant and professional. The room itself was very basic. Old, worn and with a very awkward shower over a hot tub. The bed and pillow were very comfortable though. I hate giving critical reviews but sorry this hotel was very basic.

Dear Climber292450, Thank you for sharing your thoughts about your recent stay with us. I'm truly sorry to hear that your experience didn't live up to your expectations. I appreciate your feedback regarding the parking situation. We strive to accommodate all our guests as best as we can, and your comments will help us look into this further. I’m glad to hear you enjoyed the dinner, but I understand your concerns about the pricing and gluten-free options. We’re always working on improving our menu to cater to all dietary needs. Regarding the pool's location, I appreciate your perspective and will take it into consideration for future enhancements. While I’m pleased you found our staff to be pleasant and professional, I regret that the room didn’t meet your standards. We are continually looking to refresh our facilities and will take your comments on board. Thank you again for your valuable feedback, and I hope you’ll consider giving us another chance in the future. Warm regards, Edwin Erftemeyer General Manager Mantra Lorne

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其他网络用户评价我们的酒店

  • 1,751 评论 9.4/10 位置
  • 2,558 评论 6/10 房间
  • 1,557 评论 8.3/10 服务
  • 18 评论 6.3/10 上网
  • 875 评论 8.4/10 早餐
  • 860 评论 5.8/10 舒适度
  • 816 评论 4.2/10 清洁度
  • 561 评论 4.4/10 氛围

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