Novotel Marina Sriracha 4 つ星

Dear Shiro Y. , Thank you very much for your wonderful review and for awarding us a perfect 100/100 score! We are truly delighted to hear that our team could assist you with your journey to Koh Si Chang after your check-out. It is our pleasure to help arrange transportation to the pier and coordinate with our colleagues at Novotel Koh Si Chang to ensure a smooth arrival for you, including organizing the tuk-tuk transfer and sharing details to make your pick-up easier. Your kind words about our hospitality mean a great deal to all of us. Knowing that this experience made you feel confident in choosing Novotel sincerely encourages our team to continue delivering heartfelt service to every guest. We are especially happy to hear that you plan to return with your family next time, and we very much look forward to welcoming you again for another memorable stay. Warm regards, Sirinthip “Pooh” Inpakdee Assistant Front Office Manager

Dear Shinya Y., Thank you very much for your kind review and for your continued support. We truly appreciate your loyalty and are delighted to hear that you are pleased with the room upgrades during your stays with us. It is always our pleasure to make your visit as comfortable and enjoyable as possible. We look forward to welcoming you back again for another wonderful stay in the near future. Warm regards, Sirinthip “Pooh” Inpakdee Assistant Front Office Manager

Dear Mr. S., Thank you very much for sharing your impressions of your stay. We are delighted to know that you found the bed comfortable and the room spacious, and we truly appreciate your thoughtful suggestion about adding cakes to the breakfast buffet. Feedback like yours helps us improve and tailor our offerings to better meet guest preferences. At the same time, we are sorry to hear that the indoor temperature felt cold during your stay. Your comfort is very important to us, and we will review this matter with our team to ensure that adjustments can be made to provide a warmer and more pleasant environment. Your comments are invaluable, and we are grateful that you took the time to share them. We look forward to welcoming you back again soon, with an even more enjoyable and satisfying experience. Sincerely, Thanakan Rangnoi (Gig) Front Office Manager NOVOTEL MARINA SRIRACHA & KOH SI CHANG 339 Jerm Jom Phon road, Sriracha, Chonburi 20110 Thailand Tel: +66 (0) 33… Th… novotel.com accorhotels.com

Dear Khun A., Thank you very much for sharing such a thoughtful review. We are truly delighted to hear that our staff’s kindness and courteous service made a positive impression on you. It’s wonderful to know that our location contributed to a relaxing stay, allowing you to enjoy your time at ease. We also greatly appreciate your recognition of our flexible reservation policy and the prompt assistance you received when making last-minute changes. Our team strives to provide convenience and peace of mind for every guest, and your feedback reassures us that these efforts are meaningful. Your comments highlight exactly what we aim to deliver — comfort, flexibility, and attentive service — and we are grateful for your trust. We look forward to welcoming you back again, so we can continue to provide you with a seamless and enjoyable experience from arrival to departure. Sincerely, Thanakan Rangnoi (Gig) Front Office Manager NOVOTEL MARINA SRIRACHA & KOH SI CHANG 339 Jerm Jom Phon road, Sriracha, Chonburi 20110 Thailand Tel: +66 (0) 33… Th… novotel.com accorhotels.com

Dear Mr.I., Thank you very much for sharing your experience with us. We’re truly grateful to hear that your overall stay was pleasant and comfortable, and it means a great deal that you took the time to let us know. However, we’re sincerely sorry to learn about the issue you encountered with the shower in Room 710. A reliable and well-functioning bathroom is a basic expectation, and we deeply regret that your request for repair was not followed through during your stay. This is not the level of responsiveness we strive to uphold, and your feedback has been shared with our maintenance and service teams to ensure such oversights are addressed promptly moving forward. Your comments are invaluable in helping us improve, and we genuinely appreciate your patience and understanding. We hope to have the opportunity to welcome you again and provide a stay that is seamless in every detail. Thank you once again for your thoughtful review. Sincerely, Thanakan Rangnoi (Gig) Front Office Manager NOVOTEL MARINA SRIRACHA & KOH SI CHANG 339 Jerm Jom Phon road, Sriracha, Chonburi 20110 Thailand Tel: +66 (0) 33… Th… novotel.com accorhotels.com