メルキュール パタヤ オーシャン リゾート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,144 件のレビュー

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463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung, 20150 パタヤ, タイ

説明

ホテルのその他の情報

  • ミニウォーターパーク、ミニロッククライミング、洞窟を楽しめるオーシャンリゾート

  • パタヤビーチから200m

  • ビーチ、ターミナル 21 パタヤ、アートインパラダイス、マーケットが徒歩圏内

  • お子様も毎日楽しめるパッケージ、MyKidsもご用意しています

  • MyGlassパッケージによるドリンクのフリーフローとユニークな体験

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ホテル所在地

メルキュール パタヤ オーシャン リゾート

463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 パタヤ
タイ

GPS:12.94721, 100.887436

電話番号
ファックス +66 2 659 2889

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,144 件のレビュー

トリップアドバイザーの評価  3.9/5  1,014 件のレビュー

Staff not accommodating, terrible breakfast, tiny gym, small and noisy rooms, insects under carpet, rock solid beds.

トリップアドバイザーの評価 3.0/5

lylnas トリップアドバイザー認証口コミ

Rooms are small and beds accommodate only 2 people. You have to pay extra for beds for children, even under 12. The manager, blamed this problem on hotels.com but still offered us as customers no compensation for the inconvenience. Our room had lots of tiny insects crawling on the floor which we noted second night. On top of this, we had a room that had an interconnected door and could hear the next door guests arguments the whole night so we got zero sleep. I also asked for extra mattress topper as the beds were rock hard and the front desk said they had none. However, when complaining to the manager they said they have so not sure what is what. The breakfast was terrible with no variation and offered only carbs and fried options and soggy omelettes. We stayed here 2 nights rather than expected 11 nights. Unfortunately I can’t recommend this hotel. Although the pool area is great, despite ice cold water, and the tiny kids club, I think it was a terrible stay and there are much better hotels for families.

This hotel is a Disgrace for the Mercure Brand

トリップアドバイザーの評価 1.0/5

Explore07404160571 トリップアドバイザー認証口コミ

I don’t usually write reviews, but this time I feel I have to share my experience. I generally like Mercure hotels, but not this one. I stayed at Mercure Pattaya Ocean Resort from 27 December 2025 to 3 January 2026. Based on other reviews I expected it might be bad, but I didn’t think it could be this bad. I strongly do not recommend this hotel. The rooms are outdated, and the service is the worst I’ve experienced at any Mercure property. The rooms are extremely worn out — old furniture, poor condition, and very small. We requested an extra bed for our child, and after they placed it in the room, it basically became one huge bed from wall to wall. That’s how tiny the room is. There were constant issues with the elevators. From time to time, one of the two elevators didn’t work, which is a nightmare for such a large building. Getting up and down from the 14th floor was a real challenge: the elevator stopped on almost every floor, it was always crowded, and it took forever. Check-in was also problematic. We waited two hours for our room and only got it around 4 PM, even though check-in is supposed to be at 2 PM. I had contacted the hotel staff several days in advance and confirmed our arrival time. Also, I have ALL Accor Platinum status, which normally includes early check-in benefits. On top of that, they gave me the wrong room type. I booked a room with one king-size bed but was given two single beds pushed together, with an uncomfortable gap in the middle. It’s not acceptable to allow these bookings if the hotel cannot provide the promised room type. The front desk staff did not help resolve this at all. Another serious issue: the bathroom sometimes had a strong sewage smell. Someone came once to “fix” it, but the smell never went away. It was absolutely awful. Breakfast deserves a separate mention. Tea bags were only provided if you specifically asked the staff — I have never seen this before, not even in 3-star hotels. I ordered an omelet and waited over 20 minutes, and when it arrived, the toppings were wrong. They remade it three times, and by then I had already finished breakfast with other food. The overall food selection was very limited. To make matters worse, there were small bugs in the room. I couldn’t even identify what they were. They were everywhere — including on the bed, and even crawling on you while you are lying down. Booking reference: PGLSDFKF

Great stay

トリップアドバイザーの評価 5.0/5

Wen W トリップアドバイザー認証口コミ

It's a beautiful and convenient downtown hotel. Room is compact and clean, as my Platinum status Anya did her effort to upgrade our room and nice tone of voices to explain my benefits. Pool on upstairs is more peaceful, less kids. Highy recommend Mercure Pattaya.

Good Property, Nice Location, Good Prices

トリップアドバイザーの評価 4.0/5

Anisharma565 トリップアドバイザー認証口コミ

Decent Hotel. Location is prominent of course, Service is good too, Rooms are good. Not excellent but yeah good. When you're in Pattaya you hardly try hotel food so yeah same case. But Definitely a nice property, any way it's Mercure. Nightly rate is decent enough.

Great stay good location well trained staff!

トリップアドバイザーの評価 4.0/5

BBBBBBillly トリップアドバイザー認証口コミ

I recently stayed at this hotel as my second time. I had checked in with K Anya, her service is very good she always smile to the guest. Khun Bowwie at the bar also really nice she recommended me a lots of the menu which I felt impressed! Lastly I totally enjoyed the service from Khun Phatcha at breakfast she always greeted me with smile which I feel happy!

Dear BBBBBBillly, We very much appreciate your comments regarding your stay at Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Panadda Injai – Front Office Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。