里尔市中心里尔老城美居酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,416 评论

保证最优惠房价
里尔市中心里尔老城美居酒店 - Image 1
里尔市中心里尔老城美居酒店 - Image 2
里尔市中心里尔老城美居酒店 - Image 3
里尔市中心里尔老城美居酒店 - Image 4
27 Rue des Tours, 59000 里尔, 法国

描述

酒店其他优惠

  • 位于里尔历史悠久的市中心黄金地段：里尔老城

  • 带电动汽车充电桩的私人车库：1 个特斯拉充电桩，1 个所有电动车辆充电桩

  • 家庭房

  • 设有露台休闲区

  • 400 平方米的明亮会议空间

我们的客房

酒店位置

里尔市中心里尔老城美居酒店

27 Rue des Tours
59000 里尔
法国

GPS:50.641717, 3.066532

电话
传真 +33 3 59 57 47 99

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

TERRASSE DU 27

非合约照片

27 号露台是里尔老城里一个休闲放松的户外空间，您可以在这里享用上好的当地啤酒或葡萄酒和可口的拼盘美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  1,416 评论

TripAdvisor 评级  4.0/5  673 评论

Great location and friendly and helpful staff

Tripadvisor 评级 4.0/5

FellowTraveler68499 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed in this hotel at short notice after our Eurostar back to London was cancelled. Although it was only a flying visit of one night, the check in staff were friendly and extremely helpful, both on arrival and the following morning. Room was a good size and the hotel was in a perfect location for the old town, whilst still being within walking distance of both train stations. Would definitely stay here again if in Lille.

Dear Sir, Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Mercure Lille Centre Vieux-Lille

Solid short stay

Tripadvisor 评级 4.0/5

alinovsky Couples - 经 TripAdvisor 认证的评论

Solid stay overall. Small room size but had every amenities needed (tea kettle etc). Water was lukewarm though. Would recommend this hotel for its location and parking. Great for first timers in Lille looking to explore the vieux Lille. We also stayed a night at the Gantois 5 star and would prefer to stay at the Mercure for a first time in Lille if limited time in Lille and exploring throughout the day.

Dear Sir, Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Mercure Lille Centre Vieux-Lille

Poor quality room in good location.

Tripadvisor 评级 3.0/5

YorkshireFigaro 经 TripAdvisor 认证的评论

We chose this hotel as we wanted to be in the old centre of Lille for a short break, and the location was indeed excellent. However, for a four star hotel the room was very basic. We knew it would be small, and there was good air conditioning and a kettle which is always a plus. But there were no drawers or even shelves on which to put clothes, simply a small cupboard with half a dozen hangers on a rail. Also there was no desk or equivalent, simply a small rickety table on wheels. The fridge had the safe balanced on top of it within a tatty cabinet with the kettle on top. And finally there were no glasses or cups in the room simply 4 paper cups , surely a health and safety issue with boiling water from a kettle, and certainly not what one would expect in a four star hotel. All in all a very disappointing room for the price we paid.

Dear Sir, Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Centre Vieux-Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Le Mercure Lille Centre Vieux-Lille

Check Out Nightmare

Tripadvisor 评级 1.0/5

Michelle L 经 TripAdvisor 认证的评论

Basic rooms, paper cups in room. Bed was comfortable and room was kept clean. On check out, we were told by receptionist Last Minute.com hadn't paid for our rooms. We had booked and paid in full in September 22!!;. Receptionist wouldn't take the reference I tried to show her. Had to have an online chat with Last Minute who confirmed they had paid. After an hour of going through the online chat and showing the receptionist this and showing her our booking confirmation from Last Minute did she say all was ok!!! No apology received!!! Our friends were very upset and distressed about this including my husband and I!!! Luckily, our Eurostar was booked for the evening, so we weren't in a rush and felt like we had to pay to get away on time!! Our dealings with Last Minute leading up to this holiday had not been good either!!! We love Lille and Eurostar and will return again BUT we will NOT be staying at this hotel or using Last Minute!

Perfect location

Tripadvisor 评级 4.0/5

Daiva07 Couples - 经 TripAdvisor 认证的评论

We spent to nights here as we came for Braderie 2022. The location of the hotel is superb, literally - downtown. As for the room - even being small, it is excellent and surprisingly comfortable. Good choice over the breakfast, very friendly staff.

Dear, We thank you for your comment concerning your stay at the Hôtel Mercure Lille Centre Vieux-Lille. We are delighted to read that you enjoyed your stay and we will share your feedback to our team. As we strive to improve our services, your comments are very important for us to know if we meet your expectations and what we need to work on to make your experience in our establishment perfect from the beginning to the end.. We look forward to welcoming you again in our hotel.. Best regards, Le Mercure Lille Centre Vieux-Lille

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其他网络用户评价我们的酒店

  • 615 评论 9.2/10 位置
  • 769 评论 5/10 房间
  • 631 评论 8.9/10 服务
  • 475 评论 4.7/10 舒适度
  • 373 评论 8.2/10 早餐
  • 259 评论 5.6/10 清洁度
  • 138 评论 4.2/10 氛围
  • 130 评论 3.7/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。