玛玛谢尔特里尔酒店（2019 年 8 月开业）

客户意见评级 (ALL 评级) 4.5/5 888 评论

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玛玛谢尔特里尔酒店（2019 年 8 月开业） - Image 1
玛玛谢尔特里尔酒店（2019 年 8 月开业） - Image 2
玛玛谢尔特里尔酒店（2019 年 8 月开业） - Image 3
玛玛谢尔特里尔酒店（2019 年 8 月开业） - Image 4
圣赫伯特 97 号, 59800 Lille, 法国

描述

酒店其他优惠

  • 靠近火车站，位置便利

  • 原汁原味的设计

  • 当地自制美食

  • 超级舒适的高层露台

  • 周末提供早午餐和 DJ 表演

我们的客房

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酒店位置

玛玛谢尔特里尔酒店（2019 年 8 月开业）

圣赫伯特 97 号
59800 Lille
法国

GPS:50.639065, 3.070951

电话
传真 3/59827272

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

MAMA RESTAURANT LILLE

玛玛里尔酒店的另类外观出自建筑师 Jalil Amor 的手笔。酒吧餐厅的黑色涂鸦天花板上有 Beniloys 的签名。供应自制美食：金枪鱼配猪排饭、贝壳面配西班牙火腿......准备好大快朵颐了吗？

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  888 评论

TripAdvisor 评级  4.3/5  363 评论

卓越奖 2025

Make sure they switch on your air conditioning.

Tripadvisor 评级 2.0/5

Gina B 经 TripAdvisor 认证的评论

I just return from a 2 night stay at Mama Shelter Lille. The hotel was conveniently located for both the Eurostar and the city with most things within a short walk. When you arrive at the hotel you have to go up in a lift to get to reception and then a second list to get to the rooms. The room was simple but clean and spacious enough. The had a small but nice bathroom, nice bedding, a decent hairdryer and a room safe. There were also a good number of well placed sockets and useful mirrors near sockets. For me personally there were two main negatives. The first was the air conditioning. When we arrived in Lille is was around 32 degrees C and very humid. I got to the room and the air-conditioning did not seem to work. I did not have time to fiddle with the controls for long as I needed to leave to meet friends. I assumed I had just not found the correct setting yet. I returned very late hoping to get a good night’s sleep, but it was far too hot in the room. The air conditioning still didn’t work. Overnight I was so hot and uncomfortable that I didn’t sleep at all. I resorted to opening my window to try to get some relief but just got bitten by mosquitos. That meant my main day in Lille was ruined as I had no sleep and was cover in bites. The next morning, I spoke to reception, and they said they would get someone to look at it. She suggested that there is a central control outside of the room and it may need to be switched on. I went out for the day and returned around 4.30pm. Again, when I returned the air conditioning was not working. I called reception and they said they would send someone up. Within a few minutes, and before the maintenance staff arrived, the air conditioning started working. It was clear it had been centrally switched off. The air-conditioning was weak at best, but it did take the edge of the high temperature of the room and allowed me to sleep on my second night. The second was that the water pressure was not adequate to use the rain head shower. Just a small trickle (insufficient to shower in) came from the shower head. Instead, I had to use the handheld shower to wash myself down which was not ideal.

Hello Gb1000, Thank you for taking the time to share your detailed feedback following your recent stay at Mama Shelter Lille. We're delighted to hear that you appreciated our convenient location, clean and spacious room, and the thoughtful details like well-placed sockets, quality bedding, and practical amenities. Your kind words about these aspects mean a lot to us. That said, we are truly sorry to learn about the discomfort you experienced due to the air conditioning issue and the inadequate water pressure from the rain shower. Your experience during a particularly hot and humid time in Lille clearly fell short of the standards we aim to provide. Please accept our sincere apologies for the impact this had on your rest and enjoyment of the city. We understand how important a comfortable environment is, especially when traveling in extreme weather conditions. Your feedback about the centralized control of the air conditioning and the delayed response will be passed on to our technical and front desk teams to ensure we handle such matters more proactively in the future. Regarding the rain shower, we are currently reviewing our water pressure systems to prevent similar inconveniences, and your comment is particularly helpful in guiding our efforts. We hope to have the opportunity to welcome you again under better conditions and restore your confidence in our hospitality. Mama ❤ You

Good vibes only.

Tripadvisor 评级 5.0/5

G8395YDglenns Couples - 经 TripAdvisor 认证的评论

Very nice and casual hotel. Great vibe and atmosphere. Perfect location in Lille. Staff very friendly and happy all day long. Good vibes here! Breakfast is unique and allows many options. Bar and dj were fun. And the retro gaming stations never get dull :-)

Hi, Thank you so much for your kind words! We're thrilled to hear you enjoyed the good vibes, friendly atmosphere, and our central location in Lille. Our team works hard to create a welcoming and relaxed environment, so it’s wonderful to know that it made your stay even more enjoyable. We're glad you liked the breakfast variety, had fun at the bar with the DJ, and took full advantage of the retro gaming stations — they really do bring out the kid in all of us! We hope to see you again very soon for another memorable stay at Mama Shelter Lille. Mama ❤ You

Could be great, but falls a little short.

Tripadvisor 评级 4.0/5

Trickyoman 经 TripAdvisor 认证的评论

Location is great for both train stations and a short walk to old Lille. Nice welcome and good service by front desk. Room ok, a bit spartan, bed was comfy with good pillows. Noisy first night, from the hotel, and then Pride week party -but we slept through. The shower was a bit mouldy which is not on really. Breakfast was good however very busy and only one coffee machine for 50+ people. Overall it could be great, just falls short a little.

Hi, Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated our central location, close to both train stations and the heart of Old Lille, as well as the warm welcome and service from our front desk team. We're glad you found the bed and pillows comfortable, but we’re sorry to hear that the room felt a bit too minimalist for your taste and that noise disturbed your first night — especially during the Pride week festivities. While we love being part of the city’s vibrant energy, we understand the importance of a peaceful night’s rest and will look into ways to better manage noise during special events. We also sincerely apologize for the mould issue in the shower — that’s certainly not up to our standards and will be addressed with our housekeeping team immediately. Your point about the breakfast crowd and limited coffee access is well taken, and we’re actively working on solutions to improve flow and availability during peak times. We truly appreciate your comments — they help us get closer to the great experience we aim to provide every guest. We hope to have the chance to welcome you again under better conditions. Mama ❤ You

Would recommend

Tripadvisor 评级 5.0/5

Sjeik_Omar Couples - 经 TripAdvisor 认证的评论

Like all Mama hotels it was a good experience. We would go for the breakfast alone!! Unbelievably wide selection of foods. Hot meals, breads, oats, fruits, coffees , tea’s, cakes and much more. The accommodations are good and the setting is just cool! Shower was good! This Mama Shelter in Lille is very central. Staff was friendly. You can buy cool merch as well. Go and stay there! We recommend as a couple.

Vast breakfast buffet and minimalistic room design. Good place.

Tripadvisor 评级 4.0/5

JC V 经 TripAdvisor 认证的评论

Been there twice already. Fairly well located near the 2 city train stations and close the main Lille road accesses. The hotel is modern with plain concrete walls but is not dull thanks to the colourful decorations. The beds are very comfortable. The breakfast room is super large with a unique decoration. The breakfast buffet itself offers a very large variety of breakfast items.

Hi JC, Twice already? Looks like we might have a new best friend ! We're thrilled you enjoyed our comfy beds (dreams guaranteed), colorful vibes (no dull moments here !), and our mega breakfast buffet – because starting your day on an empty stomach? Not on our watch. We can’t wait to welcome you back for round three. Let’s make it legendary ! Mama Lille Loves You !

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其他网络用户评价我们的酒店

  • 759 评论 8.9/10 位置
  • 917 评论 6.6/10 房间
  • 1,125 评论 8.9/10 服务
  • 13 评论 7.6/10 上网
  • 643 评论 9.2/10 氛围
  • 530 评论 8.8/10 早餐
  • 518 评论 7.4/10 食物
  • 489 评论 6.4/10 舒适度

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