里尔中心歌剧院美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,482 评论

里尔中心歌剧院美居酒店 - Image 1
里尔中心歌剧院美居酒店 - Image 2
里尔中心歌剧院美居酒店 - Image 3
里尔中心歌剧院美居酒店 - Image 4

描述

酒店其他优惠

  • 位于里尔中心的精品酒店。

  • 距火车站不到 10 分钟步程。

  • 已获得绿钥匙认证

  • "美食休闲区":提供餐饮服务,让您像在家一样舒适。

  • 酒店附近设有公共停车场(歌剧院)。

我们的客房

预订此酒店
客房 1

酒店位置

里尔中心歌剧院美居酒店

2 boulevard Carnot
59000 里尔
法国

GPS:50.638104, 3.065183

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LE ROYAL

在我们拥有悠闲氛围的舒适酒吧休息放松,从各种美居精选葡萄酒中随心选择。品尝我们的鸡尾酒和美味葡萄酒,或者与朋友一起分享熟食拼盘。我们的团队将随时以亲切的微笑迎接您的来到!

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,482 评论

TripAdvisor 评级  3.9/5  1,579 评论

卓越奖 2024

Perfect location, solid enough hotel.

Tripadvisor 评级 4.0/5

Steve B 经 TripAdvisor 认证的评论

Dear Guest, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our central location and found our staff to be accommodating. We value your comments about the room condition and will take them into consideration as we continuously strive to enhance our guest experience. Best regards, Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Location Excellent

Tripadvisor 评级 4.0/5

Valena18 经 TripAdvisor 认证的评论

Dear Client, Thank you for sharing your feedback regarding your recent stay at the Hôtel Mercure Lille Centre Grand-Place. We are pleased to learn that you appreciated our excellent location, the cleanliness of our facilities, as well as the friendliness of our staff. Your appreciation for our breakfast offering is also greatly valued. We regret to hear that the floor of the shower cabin was slippery. Your safety is of utmost importance to us, and we thank you for your proactive approach regarding this issue. We place great importance on your opinion and hope to have the pleasure of welcoming you again for a pleasant stay. Sincerely, Delphine Wattellier - Director Mercure Lille Centre Grand Place

Good hotel, would book again

Tripadvisor 评级 5.0/5

MPGF73 Couples - 经 TripAdvisor 认证的评论

Dear Guest, Thank you for your kind feedback regarding your recent stay at Hôtel Mercure Lille Centre Grand-Place. We are delighted to hear that you found our hotel comfortable and well-located, and that our team provided friendly and helpful service. We appreciate your suggestion about refreshing our facilities, as we continuously seek opportunities to enhance our guests' experience. Your comments about the breakfast and the spacious dining area are also valued. We hope to welcome you back soon for another enjoyable stay. Warm regards, Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

"Disgraceful — absolutely not recommended. The outside of the hotel has nothing to do with the inside. Don’t fall for it

Tripadvisor 评级 1.0/5

h0llandgate 经 TripAdvisor 认证的评论

Dear Guest, Thank you for taking the time, once again, to share your impressions following your recent stay at Mercure Lille Centre Grand-Place. As we mentioned in our previous email, we are truly sorry that your experience did not meet your expectations. Once again, please accept our sincerest apologies for the inconvenience you encountered. We sincerely hope to have the opportunity to welcome you again under better conditions and to regain your trust. Should you consider another stay in Lille, please do not hesitate to contact me directly — I would be delighted to assist with your reservation and ensure your comfort. Delphine Wattellier - General Manager Mercure Lille Centre Grand Place

Perfect location, furnishings do not match the building

Tripadvisor 评级 4.0/5

pekao 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Guest, Thank you for your thoughtful feedback regarding your recent stay at Hôtel Mercure Lille Centre Grand-Place. We are delighted to hear that you appreciated our prime location and the building's elegant features. We understand your concerns regarding the decor and layout of the suite. Your comments about the mismatch between the furnishings and the building's character, as well as the suite's layout, have been noted. We will certainly take your insights into consideration for future enhancements. We apologize for the discomfort caused by the temperature in your room and the limited amenities in the minibar. Our aim is to provide a comfortable environment, and we regret that we fell short in this instance. Regarding the late check-out experience, we appreciate your loyalty as a gold member and apologize for the miscommunication from our reception team. We will ensure that our staff is reminded of the importance of accurate and respectful communication with our valued guests. Thank you once again for your review. We hope to welcome you back in the warmer months for a more pleasant experience. Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 632 评论 9.7/10 位置
  • 895 评论 5.7/10 房间
  • 803 评论 9.1/10 服务
  • 7 评论 6.8/10 上网
  • 512 评论 4.8/10 舒适度
  • 399 评论 8/10 早餐
  • 220 评论 6.1/10 清洁度
  • 199 评论 4.7/10 设施

支持方 Trustyou

雅高乐雅会

免费:成为会员

预订此酒店时:

  • 我获得了等级积分和奖励积分

  • 我可以使用我的奖励积分

  • 我享受礼遇

  • 我可以享受会员价

我们在附近的其他酒店

我们位于 里尔 的所有酒店