Mercure Лилль Центр Старый Город 4 звезды

Basic rooms, paper cups in room. Bed was comfortable and room was kept clean. On check out, we were told by receptionist Last Minute.com hadn't paid for our rooms. We had booked and paid in full in September 22!!;. Receptionist wouldn't take the reference I tried to show her. Had to have an online chat with Last Minute who confirmed they had paid. After an hour of going through the online chat and showing the receptionist this and showing her our booking confirmation from Last Minute did she say all was ok!!! No apology received!!! Our friends were very upset and distressed about this including my husband and I!!! Luckily, our Eurostar was booked for the evening, so we weren't in a rush and felt like we had to pay to get away on time!! Our dealings with Last Minute leading up to this holiday had not been good either!!! We love Lille and Eurostar and will return again BUT we will NOT be staying at this hotel or using Last Minute!

We spent to nights here as we came for Braderie 2022. The location of the hotel is superb, literally - downtown. As for the room - even being small, it is excellent and surprisingly comfortable. Good choice over the breakfast, very friendly staff.

Great location, very central. Clean and comfortable. Beware that there are a few stairs to negotiate between the reception area and the lifts, not fun with luggage (who designs a hotel like this??). There is an underground car park but with a limited number of spaces so if you plan to use this make sure you arrive early to secure a space.

Mercure hotels are usually reliable, but ths one is a gem! It is in the old town, two minutes walk from Rue de Gand, where there is a huge choice of restaurants. My room, though not large, was perfect in every respect: comfortable bed, clean and bright. Two great features were the kettle and the fridge. The latter especially in summer time. Great breakfast buffet. Nice outside terrace (the the astro-turf is a bit naff!) . Maybe the very best thing about the hotel are the staff. Helpful, friendly and cheerful. Why would I go anywhere else when staying in Lille?

Stayed here for two nights and enjoyed the stay. The room is nice and clean. The beds were comfortable and the duvets nice and thick. Safe and refridgerator. Kettle to make coffe or tea. Tv with a lot of channels - but no english speaking. Small but clean bathroom. Rainforest shower which feels nice. Parking is easy to enter, but beware the spaces are narrow. The location is great. A nice street with lovely bistros just around the corner and just 5 min away from the really old city center.