Novotel Suites Гар Лилль Европа 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 1 572

Гарантия
лучшей цены
Novotel Suites Гар Лилль Европа - Image 1
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Boulevard de Turin, 59000 ЛИЛЛЬ, Франция

Описание

Особенности отеля

  • Отель в центре делового и торгового центра Euralille

  • Кейтерин навынос

  • В непосредственной близости от вокзала Лилль-Европа

  • Общественная автостоянка Gare B рядом с отелем.

  • Круглосуточное интернет-кафе с устройствами Mac, платная общественная автостоянка

Наши номера

Расположение отеля

Novotel Suites Гар Лилль Европа

Boulevard de Turin
59000 ЛИЛЛЬ
Франция

GPS:50.638861, 3.076622

Телефон
Факс +33 3 20 74 70 80

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар

LE COMPTOIR NOMADE

Бар отеля Novotel Suites предлагает широкий выбор прохладительных напитков, фруктовых соков, вин и аперитивов, которыми вы можете насладиться в уютной атмосфере в компании друзей или семьи

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 1 572

Рейтинг TripAdvisor  4.1/5  Отзывов: 1 875

Сертификат качества 2024

Fab stay in Lille

Примечание: Tripadvisor 4.0/5

thehydes16 Семьи - Реальные отзывы TripAdvisor

Fantastic location, close to the two major 'Gare' in Lille. Super room and value for money as a family of four for four nights. We didnt pay for breakfast and would advise families, if they want to save money and have a better breakfast, head to the nearby Carrefour in the Westfield Euralille shopping centre for supplies. Breakfast at the hotel is 19 euros each, which for a continental breakfast is a little steep. One thing I would say. The hotel would benefit from tidying up their front door. Its really not a good look having piles of cigarette butt's and rubbish lying around at the entrance!

Dear Guest, Thank you very much for taking the time to share your feedback. We’re delighted to hear that you enjoyed our fantastic location, the comfort of your room, and the value for money, especially as a family of four. We appreciate your honest advice regarding breakfast and your thoughtful mention of nearby alternatives — and we fully understand your point of view regarding the pricing. Your feedback about the entrance area is also extremely important to us. Cleanliness and first impressions are a priority, and we have already passed your comments on to our team to ensure this issue is addressed promptly. We hope to have the pleasure of welcoming you back to Novotel Suites for another stay in Lille! Kind regards, The Novotel Suites Team

Effective Hotel and Good Value

Примечание: Tripadvisor 4.0/5

J9036IW Реальные отзывы TripAdvisor

Pillows are super hard but rooms very spacious but overall feel of hotel is basic but clean and effective. The road which is close does not mean noise seeps into the bedroom due to dual windows meaning you could get a good nights sleep. AC was a little old and having stayed in Dec, temperatures are not a problem - not sure how effective that AC is during the heat of summer though I did not stay for the continental breakfast but its available but at 18Euro per person, it's a little on the high price when you consider the station and Westfield's shopping center which is full of different eating locations is just a 5 min walk. Parking is available but we managed to find a more reasonable hotel 6-7 min walk which we parked the car. I think as the hotel is so close to the Eurostar terminal parking charges would be higher. Bathrooms are very strange, independent pods inserted into the room giving the Toilet & Shower Room the sort of feel of a space station or aero plane but it did the job but I've never stayed in a hotel like this before where this occurs.

Dear Guest, Thank you for taking the time to share such a detailed and thoughtful review. We’re pleased to hear that you found the room spacious, clean, and appreciated the soundproofing which allowed you to enjoy a peaceful night’s sleep despite the central location. We’ve also noted your feedback regarding the firmness of the pillows, the air conditioning, and the unique design of our bathroom pods — we understand this concept may differ from traditional hotel layouts, and your comments are valuable as we continue to assess the comfort and practicality of our rooms. We also appreciate your thoughts on the breakfast pricing and parking alternatives nearby, and we hope that, despite these points, you were able to make the most of your time in Lille. It would be a pleasure to welcome you again should your travels bring you back to the area! Kind regards,

Ideal for Lille station and Eurostar.

Примечание: Tripadvisor 4.0/5

tubs168 Couples - Реальные отзывы TripAdvisor

Ideal location just across the road from Lille Int station for Eurostar. Friendly helpful staff gave us a warm welcome. The large room on the 9th floor was perfect for a couple of days. The fridge, coffee machine and microwave are useful additions. We would have liked some milk alongside the coffee pods. The hairdryer was broken on arrival but was replaced swiftly when asked. The room was a little chilly for us but the thermostat couldn’t be increased. A great idea with the free chilled water fountain in the lobby to fill your own bottles, reducing the waste of plastic bottles. All in all this is a great hotel for a short break. Can’t comment on breakfast as at €18 per person, we thought it was a little expensive. We bought croissants and yogurts from the supermarché and are in our room. Hotel is convenient for Westfield Euralille shopping mall too!

Dear Guest, Thank you so much for your detailed and thoughtful feedback following your stay with us. We’re delighted to hear that you appreciated our ideal location, the warm welcome from our team, and the comfort and convenience of your spacious room on the 9th floor. We’ve taken note of your suggestions regarding the coffee setup — having milk available alongside the coffee pods is a great point, and we’ll certainly share this with the team for future improvement. We’re also glad to hear that the issue with the hairdryer was quickly resolved, and that you found the water fountain in the lobby a useful and eco-friendly touch. We understand your thoughts on the breakfast price and are happy you found a solution that worked well for you during your stay. We truly hope to have the pleasure of welcoming you back on your next visit to Lille for another comfortable and convenient experience. Kind regards,

Great for a short break via Eurostar

Примечание: Tripadvisor 4.0/5

John B Реальные отзывы TripAdvisor

Perfect location for a short break on Eurostar. Stepped out of station and hotel right across the street with easy short walk into city. Rooms large and well appointed with great sound-proofing. The breakfast was fantastic - great range of mostly continental style food. They also had scrambled egg and sausage. A clean smart hotel - perfect for a short city break.

Dear John, Thank you for your wonderful review! We’re so pleased to hear that our location was ideal for your short break and that you enjoyed the convenience of being right across from the Eurostar station. It’s great to know that you found your room spacious and well-appointed, and that the sound-proofing contributed to a peaceful stay. We’re also happy that you enjoyed our breakfast selection, including the variety of continental options and the hot items like scrambled eggs and sausage. Your kind words about the cleanliness and smart design of the hotel are truly appreciated. We hope to have the pleasure of welcoming you back for another fantastic city break! Kind regards,

Average

Примечание: Tripadvisor 3.0/5

Richard S Семьи - Реальные отзывы TripAdvisor

Stayed at Novotel Suites for 3 nights whilst on a family city break in Lille. For those travelling by Eurostar the location of the hotel is perfect as it is adjacent to Lille Europe station. Access to the city centre is only a few minutes walk away. Breakfast is a continental buffet and is best described as basic but plenty of options and the quality was good. The first room we were given was extremely hot as the A/C wasn't working. When I mentioned to reception staff I was offered another room which was good however some of the TV features (Chromecast) wasn't available in this second room. The room only had plug sockets on one side of the bed which was a little annoying and all needed EU plug adaptors. No USB ports throughout. Some staff felt a little unwelcoming, but others were very friendly and helpful. Overall I probably would stay again, but would argue the prices are a little too much for the hotel / breakfast that you get.

Dear Richard, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that our location was ideal for your family city break and that you appreciated the convenience of being close to Lille Europe station and the city centre. We sincerely apologize for the issues you experienced with the initial room and the A/C, as well as the TV features in the second room. We are glad our reception team was able to offer you a new room, and we’ll make sure to address these technical issues with our team to prevent future occurrences. We also appreciate your feedback about the breakfast and room amenities, including the lack of USB ports and the limited plug sockets by the bed. Your comments help us to continuously improve our services and we will look into these aspects to enhance our guests’ experience. We’re sorry to hear that some of our staff did not meet your expectations in terms of warmth and friendliness. Please know that we take this seriously and will continue to train our team to ensure that all of our guests feel welcome and valued. We would love to welcome you back in the future and provide you with a stay that better reflects the value you expect from us. Kind regards,

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Другие интернет-пользователи оценили наш отель

  • 874 Отзывов 9/10 Расположение
  • 1 329 Отзывов 7/10 Номер
  • 832 Отзывов 8.2/10 Сервис
  • 16 Отзывов 7.1/10 Интернет
  • 816 Отзывов 7.8/10 Комфорт
  • 463 Отзывов 4.8/10 Чистота
  • 450 Отзывов 6.8/10 Завтрак
  • 222 Отзывов 5.4/10 Атмосфера

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