Mercure Paris Alésia 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 727 görüş

Mercure Paris Alésia - Image 1
Mercure Paris Alésia - Image 2
Mercure Paris Alésia - Image 3
Mercure Paris Alésia - Image 4

Açıklama

Otel ekstraları

  • Mercure IDF Konuk Deneyimi ödülü sahibi ve Mercure FR En İyi Kahvaltı ödülü ikincisi

  • Otel genelinde ücretsiz WiFi ve Chromecast.

  • Green Key sertifikalı otel

  • Toplu taşımaya yakın konum (metro hattı 4, Porte d'Orléans, 38 ve 92 otobüs hattı, tramvay).

  • Modern ve samimi dekorasyon ile yenilenen otel.

Konaklama olanaklarımız

Otelin konumu

Mercure Paris Alésia

185 Boulevard Brune
75014 Paris
Fransa

GPS:48.823818, 2.324083

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Servis aracı
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

LE BAR

Mercure Paris Alésia otelin lobisinde bulunan Le 14 Lounge Bar Paris Alesia, samimi ve huzurlu bir atmosferde sizi karşılar. Kış bahçemizde rahatlayın ve anın keyfini çıkarın.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  727 görüş

TripAdvisor Derecesi  4.4/5  802 görüş

2024 mükemmeliyet sertifikası

Value for money

Tripadvisor puanı 4.0/5

Seanjotadhg Couples - TripAdvisor onaylı yorum

Good hotel with ideal access to the Paris metro. Overall the staff were helpful and the breakfast was good. The cleaning staff did a good job a the two ladies at breakfast were friendly and efficient as were the front office team. A less touristy area which we found to be a positive.

Unpleasant, stressful stay, would not recommend.

Tripadvisor puanı 1.0/5

LoriK2999 TripAdvisor onaylı yorum

After reading many positive reviews, we were the unlucky couple to have a horrible experience. Our first night was repeatedly disturbed by noisy neighbors, and after calling reception to report it, we were told that another guest had also complained, and someone would be sent up to address the issue. Unfortunately, the noise continued from 9 PM until after 1 AM. Frustrated and exhausted, I went down to the front desk to request a room change, as we were unable to sleep due to the inconsiderate guests. The front desk assistant seemed overwhelmed and unprepared, offering only a smaller, downgraded room with no balcony—just a small, slanted window. Desperate for rest on our holiday, we reluctantly agreed to move rooms at 1:15 AM. The assistant also told us to speak with the day manager for a refund and a free breakfast. The downgraded room was disappointing: it had no fridge, no safe, peeling paint, a loud bathroom extractor fan, and very dim lighting. The following day, none of the front desk staff seemed aware of what had happened and claimed that we had chosen to move rooms voluntarily. When we checked out, the staff again denied any knowledge of the promised refund. After filing a formal complaint, we finally received a €90 refund—three weeks later. Overall, it was a stressful and unpleasant way to end our trip to Paris. Based on this experience, I would not recommend this hotel.

Dear Lorena, Thank you for taking the time to share your experience. We are truly sorry for the disturbance caused by the noise from other guests during your stay. We understand how frustrating it must have been, and we deeply regret that this affected your time with us. While we did offer you an alternative room, we are constrained by the hotel's occupancy levels and, unfortunately, cannot always guarantee the same room category for a relocation. We do apologize for any inconvenience this may have caused. We also regret the delays in processing your compensation and the lack of internal communication regarding your case. Please be assured that our team has addressed these issues to avoid similar situations in the future. We appreciate your feedback, and we hope to have the opportunity to welcome you back to provide the quality of service you deserve. Kind regards, The Mercure Paris Alésia team

Impeccable

Tripadvisor puanı 5.0/5

purity e TripAdvisor onaylı yorum

Wonderful hotel with amazing workers Jean-Baptist and Maureen was extremely helpful Amazing breakfast, room was very clean and the bed was comfortable The location is perfect Also there are nice restaurants around Hopefully coming back next year

Dear Puritye, Thank you for your lovely review! We’re thrilled to hear that you had such a wonderful experience with us and that Maureen and Jean-Baptiste were able to make your stay memorable. It’s fantastic that you enjoyed our breakfast, the comfort of your room, and our convenient location near great dining options. We’re already looking forward to welcoming you back next year for another impeccable stay! Warm regards, Alice – Assistant Manager

Thoughtful Birthday Surprise

Tripadvisor puanı 5.0/5

rejoicese TripAdvisor onaylı yorum

I had a fantastic stay at this hotel, and the highlight was the wonderful team who went beyond for my mom’s birthday. Maureen and JB were truly amazing, they helped organize lovely decorations and a delicious cake to make her day extra special. Their attention to detail. Every staff member was friendly, but Maureen and JB were standouts. The thoughtful touches and seamless service made our visit unforgettable. Highly recommend this hotel, especially for special occasions. Can’t thank the team enough!

Dear Rejoicese, Thank you for your heartfelt review! We're thrilled that your stay was memorable, especially for your mom's birthday celebration. It’s wonderful to hear how our Reception team made this special occasion truly unforgettable with their attention to detail, decorations, and the delightful cake. We’ll make sure they receive your kind words. We’re so pleased that our team could help make your visit exceptional, and we look forward to welcoming you back for more memorable moments ! Warm regards, Alice – Assistant Manager

Great location, awesome breakfast… excellent value

Tripadvisor puanı 5.0/5

fstiffan İş - TripAdvisor onaylı yorum

Well located hotel, few steps away from Metro line 4 which connects you to Paris’ center and gare du nord and gare de l’Est. Rooms are nice and quiet. Breakfast buffet is awesome with organic and homemade products such as pies, toasts and more. The hotel also has a nice co-working area that allows guests to work during the day without having to stay in their room. Fast internet also makes it easier. Highly recommended!

Dear Stiffan, Thank you so much for your wonderful review and perfect rating! We’re delighted to hear that you enjoyed your stay, from our prime location near Metro line 4 to our quiet, comfortable rooms. It’s great to know that our breakfast buffet, featuring organic and homemade products, made a positive impression on you as well. We're also glad you appreciated the co-working space and fast internet, making your stay even more convenient. Your kind words mean a lot to us, and we're thrilled to hear that you'd highly recommend the hotel. If you had a great experience, we’d be grateful if you could share it on TripAdvisor and Google. We look forward to welcoming you back on your next visit to Paris! Corentin - General Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 554 görüş 9.3/10 Konum
  • 830 görüş 6.9/10 Oda
  • 961 görüş 9.4/10 Hizmet
  • 13 görüş 8.3/10 Wifi
  • 581 görüş 9.2/10 Kahvaltı
  • 316 görüş 7.7/10 Hijyen
  • 147 görüş 9.2/10 Otel Ambiyansı
  • 10 görüş 4/10 İçkiler

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