Sofitel Luang Prabang 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 143 件のレビュー

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Sofitel Luang Prabang - Image 1
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Ban Mano, 0600 LUANG PRABANG, ラオス人民民主共和国

説明

ホテルのその他の情報

  • Bestowed the "Best Pool & Spa in Laos" accolade at Travel+Leisure Awards Asia Pacific

  • Enshrined in Luang Prabang's epicenter, within an erstwhile French governor's sanctuary.

  • Delve into curated Laotian sojourns; from esoteric treasure quests to sacrosanct ceremonies.

  • 25 suites in a heritage setting, each with verdant gazebos and Bathtub or private plunge pool.

  • Savor Lao-French culinary; where farm-harvested treasures meet chef's bespoke creation

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ホテル所在地

Sofitel Luang Prabang

Ban Mano
0600 LUANG PRABANG
ラオス人民民主共和国

GPS:19.881499, 102.135347

電話番号
ファックス +856 71 260 776

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

GOVERNOR'S GRILL

Governor's Grill at Sofitel Luang Prabang: Our chef, an artisan of Farm to Table, masterfully blends Lao heritage into local dishes. Indulge in fresh, locally-sourced offerings and ethereal Lao desserts. The epitome of dining.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  143 件のレビュー

トリップアドバイザーの評価  4.8/5  1,263 件のレビュー

2025エクセレンス認証

Amazing experience with one miss

トリップアドバイザーの評価 4.0/5

Marisa W トリップアドバイザー認証口コミ

The Sofitel Luang Prabang is an amazing hotel with personalized service made possible by having only 25 rooms. The staff at breakfast remembers you and your preferences and elevates the experience at every turn. The front desk doubles as the concierge and they are always at your service. Yai was impeccable. She always explained things clearly and helped us make decisions about what to do through the hotel (Kuang Si Waterfalls) and what to do on our own (Pak Si Cave). We also had an amazing Lao couples massage and the pool is wonderful for lounging or swimming laps. One note depending on what you’re looking for: the hotel has a lot of families, the kids were generally loud and often taking up a lot of space at the pool. The one downside of the hotel: while Yai was amazing, a colleague of hers at the front desk was less contentious. Whereas Yai laid out our options, confirmed the cost, and had us sign for our selection, we had a different experience with her colleague: we asked about going to the alms giving in the morning, mainly to ask exactly where to go and when — we were well accustomed to walking downtown from the hotel which is an easy walk and preferable to being driven. This colleague however assumed we would go with the hotel and told us to be ready at 5:15 AM. The hotel has a shuttle that goes downtown so we thought we’d be going with any other guests who opted in. When we got there in the morning, however, it was just us in the car — even though it turned out that at least two other groups from the hotel had gone. We were also surprised by the setup, where the sister hotel downtown had nice stools for us with plenty of sticky rice for the monks, water to pour on the bushes and an offering to place on the buddha at the temple afterward. We had received no context on what the activity would entail — including the cost of $30 per person (USD), which was not made known to us until we received our final bill at checkout. I think this was an honest oversight so I didn’t make a big deal of it, but it was quite frustrating. I will say that this same colleague allowed us a 4:30 PM checkout because our departing train wasn’t until 6 PM and that is both very uncommon and very much appreciated. All in all an amazing experience I would recommend. Too bad that we had this surprise fee without any context or sign off ahead of time.

Convenience

トリップアドバイザーの評価 5.0/5

caominh D トリップアドバイザー認証口コミ

I have good trip, many trees, big pools, friendly staff, they support quickly, car service to centre and back hourly. So good

Dear ca0minhd, Thank you very much for sharing your kind review following your stay with us at Sofitel Luang Prabang. We are delighted to know that you had a good trip and enjoyed our lush greenery, large swimming pool, and the convenience of our complimentary shuttle service to and from the city center. It is especially rewarding to hear your positive comments about our friendly team and their quick support, as genuine and attentive service is very important to us. Thank you once again for your recommendation. We truly hope to have the pleasure of welcoming you back in the near future for another relaxing and enjoyable stay. Warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang

Fabulous Hotel

トリップアドバイザーの評価 5.0/5

PeterG873 トリップアドバイザー認証口コミ

From our greeting by the lovely receptionist to the check out where staff magically appeared from everywhere to help with our bags this was a wonderful stay. Beautiful and well manicured grounds. Our Heritage Suite was large and nicely decorated. Breakfast and dinner in the restaurant were all delicious. Do try the Lao dishes - every one was enjoyable. It’s a short walk into the centre of town and we found Luang a Prabang to be relaxing and friendly. It was a great place to visit. The spa was very professional and we felt like very welcome guests at all times.

Dear Peter, Thank you very much for sharing your wonderful review and for your generous comments following your stay with us at Sofitel Luang Prabang. We are truly delighted to read that your experience was fabulous from arrival to departure, and that our team made you feel genuinely welcomed and well cared for throughout your stay. Your kind words about the warm greeting at check-in and the attentive assistance at check-out mean a great deal to us, as heartfelt service is at the core of our philosophy. It is a pleasure to know that you enjoyed the beautifully manicured grounds, your spacious and elegantly decorated Heritage Suite, as well as both breakfast and dinner at our restaurant. We are especially pleased that you tried and appreciated our Lao dishes—sharing local flavors is something we are very proud of. We are also glad that you found the location convenient, Luang Prabang relaxing and friendly, and that your experience at the spa met your expectations in terms of professionalism and comfort. Thank you once again for your kind recommendation and for choosing to stay with us. We truly hope to have the pleasure of welcoming you back to Sofitel Luang Prabang in the future for another memorable and relaxing visit. Warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang

Excellent choice for Luang Prabang

トリップアドバイザーの評価 5.0/5

Onomade トリップアドバイザー認証口コミ

Sofitel is an excellent choice for Luang Prabang - elegant, stylish and tranquil. The hotel is a former governor’s residence, full of historical charm. Ideally situated - on a quiet little street, but with all the main attractions within a walking distance (15mins walk to the night market). The rooms are beautifully decorated, comfortable and spotlessly clean; facilities are great - I loved the gym and the spa. Also, the hotel has a very good experience desk - booking your adventures will never be a problem. Last but not least - the service is 5-star, there is an experienced management team on the ground. Thank you to the Sofitel Team for making my stay so wonderful!

Dear Onomade, Thank you very much for taking the time to share your wonderful feedback following your stay at Sofitel Luang Prabang. We are delighted to read that you found our hotel to be an excellent choice for Luang Prabang and appreciated the elegance, tranquility, and historical charm of our former governor’s residence. It is especially pleasing to know that you enjoyed our location, allowing easy access to the city’s main attractions while still offering a peaceful retreat. Your kind comments regarding the room comfort and cleanliness, as well as our facilities including the gym, spa, and experience desk, are truly appreciated. We are also grateful for your recognition of our service and on-site management team, as delivering genuine five-star hospitality is at the heart of everything we do. Thank you once again for your trust and recommendation. We sincerely hope to have the pleasure of welcoming you back for another memorable stay in Luang Prabang. Warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas MGallery Luang Prabang

5 nice days

トリップアドバイザーの評価 4.0/5

897retos トリップアドバイザー認証口コミ

Very professional and friendly and helpful stuff A special thanks to Nouy and Chah Perfect diner Perfect breakfast Spa: perfect

Dear 897retos, Thank you very much for sharing your kind feedback with us. We are delighted to know that you enjoyed your five-day stay and that our team’s professionalism, friendliness, and helpfulness made a positive impression on you. Your special thanks to Nouy and Chah will certainly be shared with them, and they will be very happy to know they contributed to your memorable experience. It is also wonderful to hear that you enjoyed the dinner, breakfast, and spa experience — your compliments truly motivate our team to continue delivering the highest standards of service. We sincerely hope to have the pleasure of welcoming you back again for another perfect stay in Luang Prabang. Warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas MGallery Luang Prabang

との提携 TripAdvisor

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