Sofitel Luang Prabang 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 143 件のレビュー

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Sofitel Luang Prabang - Image 1
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Ban Mano, 0600 LUANG PRABANG, ラオス人民民主共和国

説明

ホテルのその他の情報

  • Bestowed the "Best Pool & Spa in Laos" accolade at Travel+Leisure Awards Asia Pacific

  • Enshrined in Luang Prabang's epicenter, within an erstwhile French governor's sanctuary.

  • Delve into curated Laotian sojourns; from esoteric treasure quests to sacrosanct ceremonies.

  • 25 suites in a heritage setting, each with verdant gazebos and Bathtub or private plunge pool.

  • Savor Lao-French culinary; where farm-harvested treasures meet chef's bespoke creation

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ホテル所在地

Sofitel Luang Prabang

Ban Mano
0600 LUANG PRABANG
ラオス人民民主共和国

GPS:19.881499, 102.135347

電話番号
ファックス +856 71 260 776

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

GOVERNOR'S GRILL

Governor's Grill at Sofitel Luang Prabang: Our chef, an artisan of Farm to Table, masterfully blends Lao heritage into local dishes. Indulge in fresh, locally-sourced offerings and ethereal Lao desserts. The epitome of dining.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  143 件のレビュー

トリップアドバイザーの評価  4.8/5  1,269 件のレビュー

2025エクセレンス認証

A wonderful experience at Luang Prabang.

トリップアドバイザーの評価 5.0/5

Fearless45890914352 トリップアドバイザー認証口コミ

Nice place, great weather, excellent staff, very helpful and gave great advice, excellent service. It was a great experience on this trip.

Peaceful place to get away.

トリップアドバイザーの評価 5.0/5

Tanavalee L トリップアドバイザー認証口コミ

Friendly staff. Very peaceful place to relax. Convenience to go to town, rides always available. Nice environment. We love playing with the rabbits.

Dear Plail2019, Thank you very much for your kind review and for sharing your experience with us. I am delighted to hear that you found our property to be a peaceful sanctuary for your getaway. It is wonderful to know that you enjoyed our tranquil environment and that our team’s friendliness made you feel at home. I am also glad that you found our location and shuttle services convenient for exploring the town. Most of all, we are thrilled that you enjoyed spending time with our resident rabbits! They are certainly a favorite part of the unique atmosphere we strive to create here. We look forward to welcoming you back for another relaxing stay in the heart of Luang Prabang. With warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Amazing hotel!

トリップアドバイザーの評価 5.0/5

Ximena L トリップアドバイザー認証口コミ

Amazing stay from start to finish! The hotel is gorgeous, clean, and comfortable, and the staff went above and beyond to be kind and helpful. Truly a wonderful experience—I can’t recommend it enough.

Dear 570ximenal, Thank you so much for your wonderful review! We are absolutely thrilled to hear that you had an amazing stay from start to finish. It is a pleasure to know that you enjoyed the beauty and comfort of our properties, but most importantly, that our team’s dedication to service made such a lasting impression. Your kind recommendation means the world to us, and I will be sure to share your praise with the entire staff at both Sofitel Luang Prabang and 3 Nagas. We look forward to welcoming you back to Luang Prabang for another exceptional experience in the future. With warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang"

Awesome

トリップアドバイザーの評価 5.0/5

johannroe トリップアドバイザー認証口コミ

We felt very good pampered at this extraordinary place - from the warm welcoming until the good bye team. The attentive staff fullfill every wish during your stay. For breakfast you enjoy traditional and international specialities in the lush garden. Dont‘t miss a relaxing traditional lao massage!

Dear johannroe Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you felt truly pampered throughout your stay and that our team made you feel welcome from arrival to departure. Your kind words about the attentiveness and dedication of our staff are greatly appreciated and will be shared with the entire team. It is also a pleasure to know that you enjoyed our breakfast selection, combining traditional Lao and international specialties, served in our lush garden setting. We are especially happy that you had the opportunity to experience a traditional Lao massage—one of our guests’ favorite ways to unwind. Thank you once again for choosing Sofitel Luang Prabang. We sincerely hope to have the pleasure of welcoming you back for another memorable and relaxing stay. With warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Amazing experience with one miss

トリップアドバイザーの評価 4.0/5

Marisa W トリップアドバイザー認証口コミ

The Sofitel Luang Prabang is an amazing hotel with personalized service made possible by having only 25 rooms. The staff at breakfast remembers you and your preferences and elevates the experience at every turn. The front desk doubles as the concierge and they are always at your service. Yai was impeccable. She always explained things clearly and helped us make decisions about what to do through the hotel (Kuang Si Waterfalls) and what to do on our own (Pak Si Cave). We also had an amazing Lao couples massage and the pool is wonderful for lounging or swimming laps. One note depending on what you’re looking for: the hotel has a lot of families, the kids were generally loud and often taking up a lot of space at the pool. The one downside of the hotel: while Yai was amazing, a colleague of hers at the front desk was less contentious. Whereas Yai laid out our options, confirmed the cost, and had us sign for our selection, we had a different experience with her colleague: we asked about going to the alms giving in the morning, mainly to ask exactly where to go and when — we were well accustomed to walking downtown from the hotel which is an easy walk and preferable to being driven. This colleague however assumed we would go with the hotel and told us to be ready at 5:15 AM. The hotel has a shuttle that goes downtown so we thought we’d be going with any other guests who opted in. When we got there in the morning, however, it was just us in the car — even though it turned out that at least two other groups from the hotel had gone. We were also surprised by the setup, where the sister hotel downtown had nice stools for us with plenty of sticky rice for the monks, water to pour on the bushes and an offering to place on the buddha at the temple afterward. We had received no context on what the activity would entail — including the cost of $30 per person (USD), which was not made known to us until we received our final bill at checkout. I think this was an honest oversight so I didn’t make a big deal of it, but it was quite frustrating. I will say that this same colleague allowed us a 4:30 PM checkout because our departing train wasn’t until 6 PM and that is both very uncommon and very much appreciated. All in all an amazing experience I would recommend. Too bad that we had this surprise fee without any context or sign off ahead of time.

Dear Marisa, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay at Sofitel Luang Prabang. We are truly delighted to read that you enjoyed the personalized service made possible by our intimate size, as well as the breakfast experience, pool, spa, and your Lao couples massage. Your kind words about Yai are especially appreciated — she is indeed a valued member of our team, and we will be sure to recognize her for her impeccable service and clear, caring guidance during your stay. At the same time, please allow us to sincerely apologize for the frustration you experienced regarding the alms giving arrangement. You are absolutely right to expect clear explanations, advance confirmation, and transparent communication of costs before participating in any activity. While we appreciate your understanding that this was not intentional, your feedback highlights an important gap in our service delivery, and we take it very seriously. We are already reinforcing our internal procedures to ensure that all guests receive full context, options, and cost confirmation — with explicit sign-off — prior to any arrangements being made. We are, however, pleased that the late check-out could be extended to support your travel plans, and we’re glad this provided some added comfort on your departure day. Thank you once again for recommending our hotel despite this shortcoming. Your comments help us improve, and we sincerely hope to have the opportunity to welcome you back in the future for an even more seamless and exceptional experience. Warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 94 件のレビュー 8.8/10 ロケーション
  • 166 件のレビュー 7.7/10 客室
  • 273 件のレビュー 9.2/10 サービス
  • 127 件のレビュー 8.7/10 設備
  • 109 件のレビュー 8.7/10 雰囲気
  • 72 件のレビュー 8.1/10 朝食
  • 24 件のレビュー 4.9/10 清潔さ
  • 13 件のレビュー 4.5/10 バー＆飲料

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。