Pullman Luang Prabang 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 248 件のレビュー

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Ban Pong Wanh, 06000 LUANG PRABANG, ラオス人民民主共和国

説明

ホテルのその他の情報

  • Enjoy the FLEXI Stay: 24 hour check-in & check out, at your convenience. Stay your

  • Spoil your kids with fun activities and delicious kids'meal. The perfect for a day of joy!

  • Largest hotel in Luang Prabang with 123 spacious guest rooms

  • State-of-the-art conference centre & meeting facilities

  • Family-friendly resort with 3 swimming pools and Kid's Club

当ホテルの客室

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ホテル所在地

Pullman Luang Prabang

Ban Pong Wanh
06000 LUANG PRABANG
ラオス人民民主共和国

GPS:19.862533, 102.106073

電話番号

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

L'ATELIER

Enjoy a wide variety of culinary delights in our all day dining restaurant. Combining ingredients from our organic garden and the local communities, we offer exceptional dishes from all continents inspired by our international executive chef.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  248 件のレビュー

トリップアドバイザーの評価  4.8/5  473 件のレビュー

2025エクセレンス認証

Exceptional family stay with outstanding service

トリップアドバイザーの評価 5.0/5

DamiaNPL トリップアドバイザー認証口コミ

We stayed at the Pullman Luang Prabang for three nights as a family with a toddler and had a genuinely excellent experience. The service was phenomenal from start to finish. Every staff member we interacted with was friendly, attentive, and proactive without ever being intrusive. A special mention goes to Mr. David Homsin, who truly went above and beyond. He looked after us throughout the stay and even took our toddler to feed the rabbits so we could enjoy breakfast in peace. Anyone traveling with a young child will understand how rare and appreciated that kind of help is. The facilities were very well maintained. The gym was great, the pools were clean and relaxing, and the overall grounds were peaceful and well kept. Our room was spotless, the bed was very comfortable, and housekeeping was consistently excellent. Breakfast was solid and more than what you would expect. Good variety, fresh options, and enough choice to keep both adults and kids happy over multiple days. One of the biggest conveniences was the complimentary shuttle service. Being able to get dropped off and picked up anywhere in the city made exploring Luang Prabang incredibly easy and stress free. A couple of minor downsides worth mentioning for transparency. The walls are a bit thin, so you can hear neighboring guests when they enter their rooms, although it was always quiet after around 9:30 pm. The TV is also a bit dated, with no smart TV or streaming options, so bring a laptop or tablet if you like watching shows or movies in the evening. What really made this stay special for our toddler was the on-site animals and farm. The rabbits, buffalo farm, chickens, and organic garden were a huge highlight. By the end of the trip, he did not want to leave. We will absolutely return in the future. Thank you again to David and the entire Pullman Luang Prabang team for making our family trip so memorable.

Dear guest, Thank you very much for sharing such a wonderful review! We’re delighted to hear that your family had an exceptional stay and that our team, especially David, made your visit so memorable. It’s great to know you enjoyed our facilities, shuttle service, and the on-site farm experiences for your toddler. We also appreciate your constructive feedback and truly look forward to welcoming your family back again soon. Sincerely, Pullman Luang Prabang

Top Service and great atmosphere

トリップアドバイザーの評価 5.0/5

eyman-seba28 トリップアドバイザー認証口コミ

The calming atmosphere of this hotel is outstanding. It is very refreshing and soul-cleansing to walk through the rice fields and the beautiful pool area. At night it’s just silent. The service is top notch. The staff is very friendly and the service awesome. I forgot my jacket in the hotel and they sent it to the airport for me!

Dear Guest, Thank you so much for your wonderful review! We’re truly delighted to hear that you enjoyed the calming atmosphere, the peaceful rice fields, and our pool area. Creating a refreshing and soul-soothing environment is exactly what we aim for, so your words mean a lot to us. We’re also very happy to know that our team’s service made a positive impression, and we’re glad we could help by sending your jacket to the airport. Your kind recognition of our staff’s friendliness and dedication is greatly appreciated. We hope to welcome you back again for another relaxing and memorable stay Pullman Luang Prabang

Excellent experience in Luang Prabang

トリップアドバイザーの評価 5.0/5

siriwat t トリップアドバイザー認証口コミ

I had a great stay at Pullman Luang Prabang. The hotel is beautiful and very peaceful. ​The room was very clean and the bed was so comfortable. The breakfast because there were many choices of food. Even though the hotel is a bit far from the town center, they have a free shuttle bus every 30 mins, so it was not a problem. ​All the staff were very friendly and helpful. Thank you for a wonderful stay. I will come back again!

Dear Valued Guest, Thank you very much for sharing your wonderful feedback about your recent stay at Pullman Luang Prabang. We are delighted to hear that you enjoyed our resort. Your kind words about our friendly and helpful team truly mean a lot to us, as guest satisfaction is always our top priority. Thank you again for choosing Pullman Luang Prabang. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Pullman Luang Prabang

お客さまの声 4.0/5

Kae T. ご友人 - 確認済みレビュー すべて

街中の滞在時間が長く、部屋にはあまり長くいられませんでしたが、素敵な客室と、期待を超える風景に心が洗われました。

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good but not for elderly

トリップアドバイザーの評価 3.0/5

K S トリップアドバイザー認証口コミ

Very good place. But away from the town, not walking distance away... so need to have a vehicle at your disposal. Good smiling helpfull staff. Large campus with some Rooms quite far from the main area... So elderly people need to completely rely on their electric Cart golf cart to move between breakfast place, main lobby and rooms. Very very Dim lighting in the bathroom area.... Need more lights in the bathroom and the room entrance and room closet. No light so Can't read anything on the room closet locker, had to use mobile phone light to use the locker.... Poor planning of room lighting. Not practical. Lots of steps some up some down.. with slippery tiles to climb to the room. Upon request also they did not give room nearby nor did they give room on the ground floor. So not the place for elderly and senior citizens. No food options for vegetarian in breakfast except salad and fruits and one item of boiled herb potato.

Dear K S, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our staff's hospitality and the spaciousness of our campus. However, we regret to learn that certain aspects of your experience did not meet your expectations. Your feedback is great valued to us. Our team is dedicated to accommodating guests' needs as best as possible and will review the room assignments based on accessibility for future stays. We aim to cater to diverse preferences and will explore ways to expand our offerings. Thank you for your insights. We hope to welcome you back in the future for an improved experience. Best regards, Pullman Luang Prabang

との提携 TripAdvisor

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