Pullman Kinshasa Grand Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 610 reviews

Pullman Kinshasa Grand Hotel - Image 1
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Description

Hotel extras

  • In the heart of the business district, close to the downtown area.

  • SAFE HOTELS PREMIUM certification

  • A large relaxation area: pool, fitness center, tennis, hammam and sauna.

  • 11 modern meeting rooms.

  • Flexible and creative dining with 4 restaurants and 3 bars.

Our accommodation(s)

Hotel location

Pullman Kinshasa Grand Hotel

4 Avenue Batetela
9535 KINSHASA
Democratic Repub. of Congo

GPS:-4.312444, 15.273444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  610 reviews

TripAdvisor Rating  4.5/5  645 reviews

Certificate of excellence 2024

NA

Customer review rating 5.0/5

Y T. Business - Confirmed reviews ALL

NA, all services were perfect.

Dear Yacine T., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierrette Kahambu Guest Experience Manager Pullman Kinshasa Grand Hotel pi…

Excellent hotel with friendly staff

Customer review rating 4.0/5

Christine Business - Confirmed reviews ALL

I enjoy coming to Pullman in Kinshasa, this is the second time I am staying there. The staff is friendly, food is of good quality and the rooms are spacious and have nice views of the Congo River and Brazzaville. The main remark I would like to express is regarding the gym, which is quite dusty and divided into two small rooms, one for cardio and one for weights. It could really be so much better arranged and maintained. It would be amazing to have a view towards the swimming pool from the gym, since it is located next to it.

Peaceful stay

Customer review rating 4.5/5

Nyapiche O. Business - Confirmed reviews ALL

Stayed at Pullman Kinshasa for 8 nights and it was a good experience. The room is comfy and anytime I needed anything room service were quick to respond

calm

Customer review rating 4.5/5

Brigitte M. M. Business - Confirmed reviews ALL

I was able to accomplish many tasks while stayin there

Dear Madame M., Thank you for your wonderful appreciation following your visit to our hotel, the Pullman Kinshasa and are delighted to read that we were able to live up to your expectations on this occasion. We will not hesitate to share your comment with our team who will be encouraged by your comment particularly myself as well as Pisca from the restaurant and Jowas from the Front Office. Hoping to welcome you again soon, please accept our best regards. Pierrette Kahambu Guest Experience Manager Pullman Kinshasa Grand Hotel pi…

services complets

Customer review rating 3.5/5

Florence P. Business - Confirmed reviews ALL

Chambre calme, room service correct

Madame P., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Pullman Kinshasa Grand Hotel. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Pullman sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame P., en l’expression de nos sentiments les meilleurs. Pierrette Kahambu Guest Experience Manager Pullman Kinshasa Grand Hotel pi…

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Other web-users rate our hotel

  • 160 reviews 9.6/10 Location
  • 269 reviews 8.3/10 Room
  • 1,537 reviews 9.6/10 Service
  • 7 reviews 8.8/10 WiFi
  • 507 reviews 9.2/10 Food
  • 244 reviews 9.7/10 Vibe
  • 194 reviews 9.2/10 Breakfast
  • 106 reviews 7.1/10 Cleanliness

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