Pullman Kinshasa Grand Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 584 reviews

Pullman Kinshasa Grand Hotel - Image 1
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Description

Hotel extras

  • In the heart of the business district, close to the downtown area.

  • SAFE HOTELS PREMIUM certification

  • A large relaxation area: pool, fitness center, tennis, hammam and sauna.

  • 11 modern meeting rooms.

  • Flexible and creative dining with 4 restaurants, 2 bars and a nightclub.

Our accommodation(s)

Hotel location

Pullman Kinshasa Grand Hotel

4 Avenue Batetela
9535 KINSHASA
Democratic Repub. of Congo

GPS:-4.312444, 15.273444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  584 reviews

TripAdvisor Rating  4.4/5  655 reviews

Certificate of excellence 2024

Hotel was of good quality - Still awaiting deposit return

Customer review rating 1.0/5

John N. Business - Confirmed reviews ALL

Still not received my $100 deposit back, despite the front desk informing my it would be paid back within 24hrs

Dear Guest, Thank you for taking the time to leave us this comment following your stay in our hotel. We are delighted to read that you enjoyed our food. We would like to inform you that the procedure for your refund is already underway at the bank. You will be notified before the end of the week. Thank you for your time and we look forward to hearing from you. Sincerly Jenny Ezaty Guest Experience Manager

Good stay dispite the room granted to me which seems isolated.

Customer review rating 3.5/5

Emery N. Business - Confirmed reviews ALL

Pullman used to be a nice place for me to work.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Jenny Ezaty Guest Experience Manager

ok stay

Customer review rating 4.0/5

Shane Business - Confirmed reviews ALL

I like consistency when room was being clean I need consistency, whats been offered n day one needs to continue throughout my stay

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jenny Ezaty Guest Experience Manager

Good stay

Customer review rating 5.0/5

Roger L. B. Solo - Confirmed reviews ALL

Perfect all services

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jenny Ezaty Guest Experience Manager

Attention to detail

TripAdvisor rating 4.0/5

Freedom27148262403 Business - TripAdvisor review

4 there's no expectations, interms of hospitality. The staff needs attention to detail in terms anticipate in guest expectations. SSS Training need to be implemented to avoid guest complain a special international travel. I've worked with 5 stars and luxury hotels.

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Other web-users rate our hotel

  • 200 reviews 9.4/10 Location
  • 274 reviews 7.9/10 Room
  • 1,816 reviews 9.6/10 Service
  • 12 reviews 8.9/10 WiFi
  • 653 reviews 9.3/10 Food
  • 350 reviews 9.7/10 Vibe
  • 218 reviews 9.2/10 Breakfast
  • 110 reviews 8/10 Cleanliness

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Novotel Kinshasa La Gombe 4 stars

Customer review rating (ALL Rating) 4.2/5 (309 reviews)

At 3.631 km

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