Pullman Kinshasa Grand Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 879 reviews

Pullman Kinshasa Grand Hotel - Image 1
Pullman Kinshasa Grand Hotel - Image 2
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Description

Hotel extras

  • At the heart of the business district, near the city center.

  • SAFE HOTELS PREMIUM certification

  • A vast relaxation area: pool, fitness room, tennis courts, hammam, and sauna.

  • 11 modern meeting rooms.

  • 4 restaurants, 2 bars, and a nightclub for flexible and creative dining.

Our accommodation(s)

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Room 1

Hotel location

Pullman Kinshasa Grand Hotel

4 Avenue Batetela
9535 KINSHASA
Democratic Repub. of Congo

GPS:-4.312444, 15.273444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  879 reviews

Customer review rating 4.5/5

Frederik M. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Baudouin M. Business - Confirmed reviews ALL

Cher Monsieur M., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement, Jenny Ezaty Guest Experience Manager ez… +24… 923

Customer review rating 2.5/5

Diana C. Business - Confirmed reviews ALL

Dear valued Guest, Thank you for sharing your feedback with us. We sincerely regret the inconvenience you experienced regarding the humidity in the rooms and the water issue during your stay. We also apologize for the delay in assistance and the inconvenience of having to change rooms late at night. Your comments have been shared with the relevant teams and will be carefully reviewed to prevent such situations from recurring. We appreciate your feedback and hope to have the opportunity to restore your confidence during a future stay. Kind regards, Jenny Ezaty Guest Experience Manager +24… 923 ez…

Customer review rating 2.5/5

Ariela A. Business - Confirmed reviews ALL

Dear Mrs A., Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the lack of water upon your arrival and for not informing you of the situation during check-in. We also regret the slow check-in process and understand your disappointment after a long journey. Your comments have been shared with the relevant teams as we continuously work to improve our communication and service standards. We truly appreciate your feedback and hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Jenny Ezaty Guest Experience Manager ez… +24… 923

Customer review rating 4.0/5

Mongo B. Solo - Confirmed reviews ALL

Dear valued Guest, Thank you very much for your kind feedback. We are delighted to know that you had a wonderful stay and that our team took great care of you throughout your visit. We also appreciate your comment regarding the shower size in rooms 318 and 207. Please rest assured that your feedback has been shared with the relevant teams as part of our continuous improvement efforts. We look forward to welcoming you again soon at Pullman Kinshasa. Kind regards, Jenny Ezaty Guest Experience Manager

Other web-users rate our hotel

  • 246 reviews 9.4/10 Location
  • 228 reviews 6.9/10 Room
  • 2,635 reviews 9.7/10 Service
  • 14 reviews 5.5/10 WiFi
  • 845 reviews 9.6/10 Food
  • 577 reviews 9.9/10 Vibe
  • 245 reviews 9.5/10 Breakfast
  • 91 reviews 7.6/10 Cleanliness

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