Pullman Kinshasa Grand Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 650 reviews

Pullman Kinshasa Grand Hotel - Image 1
Pullman Kinshasa Grand Hotel - Image 2
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Description

Hotel extras

  • In the heart of the business district, close to the downtown area.

  • SAFE HOTELS PREMIUM certification

  • A large relaxation area: pool, fitness center, tennis, hammam and sauna.

  • 11 modern meeting rooms.

  • Flexible and creative dining with 4 restaurants and 3 bars.

Our accommodation(s)

Hotel location

Pullman Kinshasa Grand Hotel

4 Avenue Batetela
9535 KINSHASA
Democratic Repub. of Congo

GPS:-4.312444, 15.273444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  650 reviews

TripAdvisor Rating  4.5/5  646 reviews

Certificate of excellence 2024

Good stay

Customer review rating 4.5/5

Litho K. Solo - Confirmed reviews ALL

Well location and good services

Perfect as usual

Customer review rating 5.0/5

Zoltan F. Business - Confirmed reviews ALL

This was my 3rd longer stay in this hotel this year. I try to choose the same hotel here as service is outstanding, staff are very helpful, friendly. Rooms are very clean and spacious. Special request handled with care.

Dissatisfied, low ratio quality price

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

It is a very expensive hotel for what it offers. The lunch / dinner menu prices are simply obscene, 25 USD for a simple pizza is absolutely ridiculous... the shower is small and the water consistently gets outside of the space allocated for the shower

Dear Manuel D., Thank you for taking the time to tell us about your experience at the Pullman Kinshasa Grand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have shared your dissatisfaction with our IT and reservation departments. You can rest assured that this will never happen again. Don't hesitate to contact me for your next stay if anything goes wrong. We invite you to visit them during your next stay and we will offer you a preferential rate and a good stay. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierrette Kahambu Guest Experience Manager Pullman Kinshasa Grand Hotel pi…

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The experience was ok

Dear Kamau Kevin G., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have shared your dissatisfaction with our IT and reservation departments. You can rest assured that this will never happen again. Don't hesitate to contact me for your next stay if anything goes wrong. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierrette Kahambu Guest Experience Manager Pullman Kinshasa Grand Hotel pi…

Excellent

Customer review rating 5.0/5

Rudi G. Business - Confirmed reviews ALL

Friendly staff. Always helpful. Facility is very clean. Room is beautiful and clean, everything in its place. Food is delicious and well prepared.

Dear Rudi G., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierrette Kahambu Guest Experience Manager Pullman Kinshasa Grand Hotel pi…

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Other web-users rate our hotel

  • 146 reviews 9.5/10 Location
  • 261 reviews 8.1/10 Room
  • 1,439 reviews 9.5/10 Service
  • 8 reviews 9/10 WiFi
  • 453 reviews 9.1/10 Food
  • 211 reviews 9.6/10 Vibe
  • 178 reviews 9/10 Breakfast
  • 107 reviews 7.3/10 Cleanliness

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