Mercure Madrid Centro 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.181 görüş

Mercure Madrid Centro - Image 1
Mercure Madrid Centro - Image 2
Mercure Madrid Centro - Image 3
Mercure Madrid Centro - Image 4

Açıklama

Otel ekstraları

  • Madrid'in merkezinde huzurlu 4 yıldızlı otel

  • Müzelere, Atocha istasyonuna ve metroya en fazla 10 dakika

  • En fazla 3 kişilik klimalı odalar ve teraslı süitler

  • Otopark mevcut. Evcil hayvan kabul edilmez

  • Retiro Park ve Botanik Bahçesi yakınında

Konaklama olanaklarımız

Bu otelde rezervasyon yaptırın

Otelin konumu

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid
İspanya

GPS:40.4139175, -3.6944082999

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  1.181 görüş

TripAdvisor Derecesi  3.9/5  1.314 görüş

2024 mükemmeliyet sertifikası

A good match for discovering Madrid

Tripadvisor puanı 5.0/5

JeanMichelZH Couples - TripAdvisor onaylı yorum

Çok iyi konum

Avis müşterileri puanı 3.0/5

Emrah Çiftler - ALL için doğrulanmış yorumlar

Dear Emrah, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Madrid Centro. We appreciate your comments and are glad to hear that you enjoyed our excellent location, which indeed provides easy access to many of the city's key attractions, restaurants, and bars. We also appreciate your observations regarding the condition of the rooms. We are continuously working to enhance our facilities, and your feedback will certainly be taken into consideration as we plan future renovations. Regarding the breakfast, we strive to offer a variety of options that cater to different preferences and budgets. We understand that our pricing may not suit everyone's needs, and we appreciate your suggestion about exploring local alternatives. Thank you once again for your valuable input. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards, Marta Ruiz Front desk Manager

Perfect location

Tripadvisor puanı 5.0/5

KEVIN R Couples - TripAdvisor onaylı yorum

Dear Kevin, Thank you very much for taking the time to share your positive feedback about your recent stay at the Mercure Madrid Centro. We are delighted to hear that you enjoyed our perfect location, clean and comfortable rooms, and especially our friendly and helpful staff. It is our utmost priority to provide a pleasant experience for our guests, and we are thrilled that you found our breakfast to your liking and appreciated the proximity to local attractions and restaurants. Your kind words motivate us to continue delivering high-quality service, and we look forward to welcoming you back on your next visit to Madrid. Warm regards,

Very well located and quiet hotel

Tripadvisor puanı 4.0/5

Swissdiver TripAdvisor onaylı yorum

Dear guest, Thank you for taking the time to share your experience at Mercure Madrid Centro. We greatly appreciate your positive feedback regarding our prime location and the tranquility of our hotel, which is indeed a valuable asset in the bustling city center. We are pleased to hear that you enjoyed the warm welcome upon your arrival and that your stay was satisfactory overall. Your suggestion about including an espresso machine in the room is valuable to us, and we will certainly take it into consideration as we continually strive to enhance our guest experience. We regret to hear that the coffee in our breakfast room did not meet your expectations and will review our offerings to ensure a better experience for all our guests in the future. Thank you once again for your feedback. We would be delighted to welcome you back on your next visit to Madrid. Warm regards,

A Nightmarish Stay: Beware of This Hotel’s Infestation

Tripadvisor puanı 1.0/5

Nermein L TripAdvisor onaylı yorum

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay at the Mercure Madrid Centro. We sincerely apologize for the experience you described and appreciate your loyalty as an Accor Gold member. We want to assure you that we uphold rigorous hygiene and sanitation protocols to maintain the highest standards of cleanliness throughout our property. Your experience is certainly not reflective of these standards and is the first of its kind reported to us. We have thoroughly investigated the situation you described, and we are deeply sorry for any discomfort caused. As a gesture of goodwill, we processed a partial refund for your stay and extended a significant discount for any future visit. We hope you might give us another opportunity to provide you with the quality experience you expect and deserve. We truly value your feedback, as it allows us to continually improve our services for all guests. Should you wish to discuss this matter further or have any other concerns, please do not hesitate to reach out to us directly. Thank you for your understanding, and we hope to welcome you back in the future for a much more satisfying experience. Sincerely,

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 755 görüş 9.6/10 Konum
  • 694 görüş 6.6/10 Oda
  • 798 görüş 9.1/10 Hizmet
  • 62 görüş 1.6/10 Wifi
  • 423 görüş 4.8/10 Konfor
  • 401 görüş 7.8/10 Kahvaltı
  • 219 görüş 8.2/10 Hijyen
  • 22 görüş 4.4/10 İçkiler

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Madrid şehrindeki tüm otellerimiz