Mercure Kakadu Crocodile Hotel 3,5 gwiazdki

We had one night stay at the hotel in connection with a trip in the National Park. Despite other review we found the room nice and clean. The hotel is old, and this can be seen in the rooms and in general. Anyway, it was a nice experience. The room was large with windows facing the inner side of the hotel. Two beds, chairs, and a table. The bathroom was reasonable big, clean and with towels. A possibility for making your own coffee was provided. Unfortunately, the water cooker cut the fuse in the morning. This problem was not solved while we were in the room even though we called for service. It was good fun to shower from the light of the telephone 😊

Our family room was a tiny, cement, cell block. The facilities were old and in poor condition. The bathroom for a family room was exceptionally small. There was an old random sock under one of the beds. The tiny kettle was broken and spilt water everywhere. If the air con wasn't running 24/7 the ceiling and walls were covered in condensation within 10 mins. Accommodation in Jabiru and surrounds are limited so this makes the hotel the best option available, but for the price charged per night, it is in desperate need of an upgrade. The staff however are helpful and seem to be doing the best they can.

We are staying two nights, and despite 3 requests for the room to be serviced from 1pm onwards, it wasn’t and I had to eventually go to reception for a 3rd time to get clean towels myself (towels were in reception all that time…). It made me feel frustrated waiting hours for nothing when you’re hot and just want a shower, so it spoilt the experience a bit, as the reception person was difficult to deal with. It’s not a big deal but you do pay $$$ a bit for the room and meals. However, the restaurant and bar staff were fabulous as was the food. The hotel is an oasis with great aircon and beautiful decor.

Stayed here overnight while doing a two day tour of Kakadu. While the idea of staying in a hotel shaped like a crocodile sounds kitschy it was actually very enjoyable. People have commented on the rooms being dated, i actually didn't find that at all, maybe not 5 star looking but clean and spacious, no problems with the room at all. The pool area was a bit tired but still was nice to have a dip with the heat. Food was the buffet dinner which was very good especially when you consider you are in the middle of nowhere, the bar was pleasant for a drink before dinner, not sure whether it was staff shortages because of covid but the bar area was understaffed, i must say though the bar staff were excellent and one of the guys made by far the best margarita i have ever tasted and was amazing to watch the attention to detail while he was making it, i wanted to have another but the crowd had built up and it would have been a long wait so went of to dinner. Considering you are in the middle of nowhere this place is amazing and i hope to stay there again one day.

I had always wanted to stay at 'The Crocodile Hotel' so was excited to be staying there. We found the reception staff to be helpful especially changing our first floor room for a ground floor one. Our room was clean, comfortable and spacious but quite dated especially the bathroom which had a shower over the bath. The middle open space of the hotel looked a very pleasant place to sit and relax. We found the buffet dinner to be very average with nearly all the hot food (except the fish) only lukewarm. Definitely only a 3 star hotel.