Novotel Guwahati GS Road 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 1,140 أراء

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Novotel Guwahati GS Road - Image 1
Novotel Guwahati GS Road - Image 2
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Novotel Guwahati GS Road - Image 4
G S Road, Downtown Dispur, Assam, 781006 GUWAHATI, الهند

الوصف

خدمات الفندق الإضافية

  • 84 Superior Rooms, 26 Executive Rooms & 8 Suites

  • Multifarious dining options & meeting venues offering varied range of cuisines

  • Eccentric roof-top infinity swimming pool, Spa & 24/7 Fitness Centre

  • Centrally located on the Guwahati-Shillong Road

  • Designated Smoking Rooms

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Guwahati GS Road

G S Road, Downtown Dispur, Assam
781006 GUWAHATI
الهند

نظام تحديد المواقع العالمي (GPS):26.138921, 91.798386

الهاتف
فاكس +91 361 710 4445

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  1,140 أراء

تقييم TripAdvisor  4.6/5  1,017 أراء

2025 شهادة تميّز

Nice stay

ملاحظة Tripadvisor 5.0/5

Odyssey50387951738 تقييم TripAdvisor المعتمد

I recently stayed at Novotel guwahati and attended an event there. The hotel maintains excellent cleanliness throughout. Washroom hygiene and room cleaning were outstanding, and guest amenities were more than sufficient and well replenished . Overall, a very comfortable and pleasant stay .

Good stay

ملاحظة Tripadvisor 5.0/5

Curiosity41291108498 تقييم TripAdvisor المعتمد

Thank you Novotel for wonderful stay and nice service you guys have provided. Specially Housekeeping team have done excellent work Room was very clean and well maintained.Clean sheet and comfortable bed .

Everything is fine come soon again

ملاحظة Tripadvisor 5.0/5

Sanjay kr S تقييم TripAdvisor المعتمد

I had an amazing stay at this hotel ,and I d like to big shoutout to the housekeeping team , They were extremely courteous, efficient and attentive to every detail.my room was always spotless,well organised,and refreshed on time each day . their professional and positive attitude made a huge difference, creating a comfortable and welcoming environment throughout my stay.kudis to MR Happy kumar and housekeeping team for their hard work and dedication

Dear Valued Guest, Thank you so much for sharing such a warm and uplifting review! We’re truly delighted to hear that you had an amazing stay with us, and your kind words mean the world to our entire team. A special thank you for recognising our housekeeping team — your appreciation genuinely motivates them. I’m thrilled to hear that you found your room consistently spotless, well-organised, and refreshed on time each day. Our housekeeping staff takes great pride in maintaining a comfortable and welcoming environment for our guests, and your acknowledgment is the best reward they could receive. Your shoutout to Mr. Happy Kumar and the housekeeping team has been passed along, and they are incredibly grateful. Their dedication and positive attitude truly shine through, and we’re so glad it made a meaningful difference to your stay. At Novotel, we strive to ensure every guest leaves with a memorable experience, and knowing that we succeeded with yours brings us immense joy. Everything is ready for you whenever you choose to return — we look forward to welcoming you back again soon! Best Regards, Vineet Kumar Mishra General Manager

Manager or Staff Just Do Not Care

ملاحظة Tripadvisor 2.0/5

Sunshine15531920250 تقييم TripAdvisor المعتمد

Dear Novotel Team, I stayed with my family at Novotel Guwahati from 28th November to 30th November. I have no complaints regarding the rooms or the overall ambience — those were satisfactory. However, I am extremely disappointed with the breakfast service on the morning of 30th November. We placed our order and waited 45–50 minutes, yet the food never arrived. The staff appeared understaffed, confused, and unable to handle the situation. When we approached the Manager, her response was even more concerning. She behaved as if she did not care at all about the issue, and the same indifferent attitude was reflected in her staff. It is unacceptable for a hotel positioning itself as a 5-star property to take orders, fail to deliver, and then show no sense of responsibility or courtesy. We are paying extra for food and expecting at least basic service and professionalism — neither of which was met. I hope this feedback is taken seriously, and corrective action is implemented so that future guests do not face the same disappointment. Regards, J C Momin

Dear Mr. Momin, Thank you for taking the time to share such a detailed and honest account of your experience. While I’m relieved to know that you found our rooms and ambience satisfactory, I am truly deeply sorry for the unacceptable service you encountered during breakfast on 30th November. What you described falls far short of the standards we commit to at Novotel, and I fully understand how frustrating and disappointing it must have been for you and your family—especially during what should have been a relaxed morning. Waiting 45–50 minutes without receiving your order is simply not acceptable, and I sincerely apologize for this lapse. Your experience with our team and the Manager is even more concerning. Indifference or lack of responsibility from any of our staff is not something we tolerate. You deserved prompt service, clear communication, and attentive support—none of which were provided, and for that, I offer my sincere apologies. Please be assured that your feedback is being taken very seriously. We have already initiated a review of: Staffing levels during peak breakfast hours, Order management procedures, And most importantly, the behavioral and service expectations we hold for all team members, including supervisors and managers. This is not the experience we want our guests to have, and we are committed to ensuring that such incidents are corrected immediately and do not repeat themselves. At Novotel, we strive to ensure every guest leaves with a memorable experience for all the right reasons, and I am deeply sorry that we failed to meet that promise for you. If you would consider giving us another opportunity in the future, I would personally ensure that your stay is handled with the care, professionalism, and warmth you rightfully expected this time. Thank you again for bringing this to our attention—we truly appreciate your honesty, and it will help us improve. Best Regards, Vineet Kumar Mishra General Manager

Overall quite luxurious stat

ملاحظة Tripadvisor 5.0/5

Passport09562015558 تقييم TripAdvisor المعتمد

Pretty good service, enjoyed the dinner. Good buffet spread available. Priya was kind enough to accommodate my check in requests.

Dear Valued Guest, Thank you so much for sharing your feedback with us. We’re delighted to hear that you’re having a luxurious stay and that our team has been able to make your experience a comfortable and enjoyable one. It’s wonderful to know that you enjoyed the dinner and appreciated the buffet spread—our culinary team works hard to offer a variety of dishes that cater to different tastes, and your acknowledgement means a lot to them. We’re also truly pleased to hear that Priya was able to assist you with your check-in requests. She is a valued member of our team, and your kind words will certainly make her day. At Novotel, we strive to ensure every guest leaves with a memorable experience, and it’s incredibly encouraging to know that we’re achieving that during your stay. We look forward to welcome you back again for another memorable experience. Best Regards, Vineet Kumar Mishra General Manager

بالاشتراك مع TripAdvisor

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