Mercure Singapore On Stevens 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 2.342 beoordelingen

Beste prijs
garantie
Mercure Singapore On Stevens - Image 1
Mercure Singapore On Stevens - Image 2
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Orchard District, 28 Stevens Road 01 02, 257878, 257878 Singapore, Singapore

Omschrijving

Extras van het hotel

  • Rustige, lokaal geïnspireerde omgeving, een weelderig stadsparadijs

  • Hartje stadscentrum, in de buurt van Orchard Road en UNESCO-plek, Singapore Botanic Gardens

  • Onbeperkte WiFi-toegang op verschillende apparaten

  • 24-uurs roomservice, fitness en wasserette. overloopzwembad 35 m2, zwembad, 4 eetgelegenheden

  • Gratis parkeren tijdens lunch en diner. Gratis 's nachts parkeren voor hotelgasten

Onze accommodaties

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Hotel locatie

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 Singapore
Singapore

Gps:1.313439, 103.828417

Telefoon
Fax +65 6491 6085

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

WINESTONE

WINESTONE ligt weelderig stedelijk groen en is een culinair concept dat een selectie wijnen combineert met nieuwe westerse gerechten om gasten mee te nemen op een frisse culinaire reis, aangevuld met betaalbare kwaliteitswijnen van over de hele wereld.

Boek

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  2.342 beoordelingen

TripAdvisor score  4.4/5  1.176 beoordelingen

Certificaat van uitmuntendheid 2024

Önemsenmeme

Tripadvisor-waardering 1.0/5

ebru_868 Zaken - Gecertificeerde beoordeling door TripAdvisor

Eğer yastık yatak konusunda hassassanız zorlanacaksınız, yatak yayları sert sırtınız ağrıyarak uyanırsınız, yastıkların eni dar silikon,genelde otellerde olan memory foam yastık istedim olduğunu söylediler, tam 2 saat boyunca 6 defa Operator ı aradım asla getirilmedi, en sonunda yastık yok dediler, kurulan cümle bu...oda numaram görünüyor neden doğru bilgiyi makul sürede bana vermiyorlar, her müşterinin talep ettiği hizmet hakkında doğru bilgilendirilmeye hakkı vardır! 2 saat önemsenmedim, birde üstüne yan odada fransızca şarkılar açıp anırarak bağıran duvarlara çarpan yada vuran sarhoş insanların gürültüsü, gece 23.30 ! 2 defa uyarılmalarını talep ettim,...Uzun yolculuk sonrası dinlenme ümidi ? Sinir harbi? Ciddiye alınmama ? siz ne yapardınız? Bu berbat bir hizmet değilde ne? Sonuç Havludan yastık, ağrı kesici krem yarı oturur uyumaya çalışma

Dear Ebru, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the discomfort you experienced with the bedding and the lack of timely service regarding your request for a different pillow. We strive to ensure that all guest requests are met efficiently, and I regret that this was not the case during your visit. Additionally, I understand how disruptive noise from neighboring rooms can be, especially during late hours. We do our best to maintain a peaceful environment for our guests, and I appreciate your patience in this matter. Your comments will be addressed with our team to enhance our service and guest experience. Thank you once again for your valuable input, and I hope for the opportunity to welcome you back in the future. Sincerely, Piotr Kupiec General Manager

prima locatie

Avis-klantbeoordeling 4.5/5

Bianca Stellen - ALL bevestigde berichten

Prima hotel, dicht bij Orchard road. Gratis shuttleservice naar Orchard Road. Dichtbij botanische tuin, echt een aanrader. Heerlijk zwembad. We hadden volpension, maar niet de moeite waard. Iedere dag dezelfde beperkte kaart. Je kan beter gaan eten in Lau Pa Sat, heerlijk en betaalbaar. Met toeristenpas voor het openbaar vervoer kun je overal makkelijk naartoe met bus en metro.

Dear Bianca, Thank you for your kind words about our location and amenities. We appreciate your feedback regarding the dining options, and I understand how having more variety can enhance your experience. We are glad to hear that you enjoyed the convenience of the shuttle service and the nearby attractions. Your suggestions are valuable to us as we strive to improve our services. Best regards, Piotr Kupiec General Manager

Séjour régulier pour le travail car très bien pour de multiples raisons

Tripadvisor-waardering 5.0/5

Depert B Gecertificeerde beoordeling door TripAdvisor

Emplacement parfait navette gratuite vers le centre-ville station de métro à proximité Petit déjeuner avec beaucoup de choix personnel très agréable et accueillant Endroit calme salle de sport bien équipée Et il n’y a pas trop de monde aux deux piscines

Dear Depert B, Thank you for taking the time to share your positive experience at Mercure Singapore On Stevens. We are delighted to hear that our location, complimentary shuttle service, and breakfast selection met your expectations. It is also wonderful to know that you appreciated our friendly staff and the tranquility of our facilities. Sincerely, Piotr Kupiec General Manager

Perfect Location great venue

Avis-klantbeoordeling 4.5/5

Jörgenn Stellen - ALL bevestigde berichten

Een fijne ontvangst. Doordat ik gold ben krerg ik een upgrade naar een hogere kamer inclusief minibar. Veel keuze in restaurants op en rond de accomodatie. Hele fijne bedden!

Dear J. d., We very much appreciate your comments regarding your stay at the Mercure Singapore On Stevens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a pleasure to read your positive note in TripAdvisor - https://www.tripadvisor.co.uk/Hotel_Review-g294265-d13…-Reviews-Mercure_Singapore_On_Stevens-Singapore.html Warm regards, Piotr Kupiec General Manager

Ulaşılamayan resepsiyon

Tripadvisor-waardering 3.0/5

aozlema Zaken - Gecertificeerde beoordeling door TripAdvisor

Singapur’a son 2 yılda 2. gelişim. Her seferinde de bu otelde konakladım. Kahvaltı güzel, odalar temiz tek bir sorun var o da resepsiyona ulaşılamıyor. Telefonumu açmaları için yedi veya sekiz kez aramam gerekiyor. Açıklamaları ise grup check-in ve out yoğunluğu olduğu. Yani acil bir durum olsa, başıma bir şey gelse aradığımda telefonu açacak kimse yoktu. Aradığım saatler öğleden sonra 15:45 ve sabah 05:10 :) her seferinde aynı şey. Komik. Eğer söyledikleri doğruysa gerçekten yoğunlarsa otel yönetiminin ivedilikle bir santral görevlisi işe alması gerekiyor. Resepsiyon görevleri telefonlara yetişemiyorlar ise yalnızca telefonlara bakacak bir santral görevlisi şart. Bu önemli bir konu.

Dear Ozlem, Thank you for your detailed feedback, and for choosing to stay with us again on your second visit to Singapore. We truly appreciate your kind words about our breakfast and room cleanliness. However, we are deeply concerned to hear about your difficulty reaching the reception during your stay and we sincerely apologize for the inconvenience caused by the delays in answering your calls. Your suggestion regarding a dedicated switchboard operator is valuable, and we will definitely look into this as a solution to ensure our guests can always reach the front desk promptly. We take your feedback seriously and will work on improving our communication processes to avoid such issues in the future. We truly appreciate your understanding and patience, and we hope to have the opportunity to provide a better experience during your next visit. Sincerely, Piotr Kupiec General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.519 beoordelingen 8.4/10 Locatie
  • 2.323 beoordelingen 6.3/10 Kamer
  • 2.311 beoordelingen 7.5/10 Service
  • 32 beoordelingen 8.7/10 Wifi
  • 1.073 beoordelingen 7.2/10 Netheid
  • 706 beoordelingen 7.5/10 Voorzieningen
  • 637 beoordelingen 6.6/10 Ontbijt
  • 450 beoordelingen 5.1/10 Eten

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