Mercure Singapore On Stevens 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 2.505 beoordelingen

Mercure Singapore On Stevens - Image 1
Mercure Singapore On Stevens - Image 2
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Omschrijving

Extras van het hotel

  • Rustige, lokaal geïnspireerde omgeving, een weelderig stadsparadijs

  • Hartje stadscentrum, in de buurt van Orchard Road en UNESCO-plek, Singapore Botanic Gardens

  • Onbeperkte WiFi-toegang op verschillende apparaten

  • 24-uurs roomservice, fitness en wasserette. overloopzwembad 35 m2, zwembad, 4 eetgelegenheden

  • Gratis parkeren tijdens lunch en diner. Gratis 's nachts parkeren voor hotelgasten

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Hotel locatie

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 Singapore
Singapore

Gps:1.313439, 103.828417

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

WINESTONE

WINESTONE ligt weelderig stedelijk groen en is een culinair concept dat een selectie wijnen combineert met nieuwe westerse gerechten om gasten mee te nemen op een frisse culinaire reis, aangevuld met betaalbare kwaliteitswijnen van over de hele wereld.

Boek

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Meer informatie

ALL beoordeling  4.0/5  2.505 beoordelingen

TripAdvisor score  4.5/5  995 beoordelingen

Certificaat van uitmuntendheid 2024

Décevant

Tripadvisor-waardering 3.0/5

caroline b Stellen - Gecertificeerde beoordeling door TripAdvisor

Décevant pour un Mercure, un lobby trop petit et envahi par les bagages des touristes en Tour operator, très bruyant, une chambre minuscule avec un ménage très aléatoire, un petit déjeuner en buffet dégarni avant la fermeture, un personnel peu accueillant sauf le doorman ! Seul plus, la piscine magnifique et encore il a fallu la trouver car il y en a 2 ! Un peu surprenant de partager l’immeuble avec le Novotel alors que ce n’est pas la même gamme !

Sehr angenehmer Aufenthalt

Tripadvisor-waardering 5.0/5

GrandTour45449666798 Gecertificeerde beoordeling door TripAdvisor

Sehr schöne und angenehme Unterkunft. Trotz Anreise am frühen Morgen haben die sehr netten und zuvorkommenden Ashokan und Rean uns an der Hotelrezeption schon ein Zimmer zugeteilt, sodass wir uns nach dem langen Flug ausschlafen konnten👌🏼 Die gesamte Anlage wird - wie in Singapur so oft - penibel sauber gehalten. Das Gym ist für die größe des Hotels sehr gut ausgestattet!

Dear GrandTour45449666798, Thank you for sharing your positive feedback about your stay with us. We are delighted to hear that you found our accommodation pleasant and that our team members, Ashokan and Rean, were able to assist you promptly. Maintaining cleanliness is a top priority for us, and we are glad you appreciated it. Our well-equipped Inbalance gym is designed to meet the needs of our guests. We hope to welcome you back for another enjoyable stay. Sincerely, Piotr Kupiec General Manager

Teşekkür kat görevlisi CAI TING.Siz çok iyi bir insansınız.

Tripadvisor-waardering 5.0/5

Ahmet Y Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Odamda konaklarken,çantama toz kahve döküldüğünü gördüm.O esnada bulunduğum katta (636 oda numaram) bir görevli hanımefendinin odaları temizlediğini gördüm.Çanta mı alarak temizlik arabasının içinde bulunan çöp poşetine kahveyi dökmeye çalıştım.Aslında yardım etmek için Hanımefendi kendi yapmak istedi ama ben istemedim.Ancak ben bütün kahveyi koridorda bulunan halıya döktüm.Hanımefendi yüzü hiç asılmadı,hemen gülümseyerek ,hiç problem olmadığını ,hemen halledebileceğini belirtti. Odama geçtim ve çantamın içini temizlemeye çalışırken bu kez de yatak çarşaflarını kirlettim(Asla sakar biri olmadım böyle).yatak çarşaflarını çıkartırken telefon masasının üzerinde yüzlerce minik karınca gördüm.Gerçekten benim için tehlikeli bir durum çünkü 8 gün sonra evime döneceğim.Hemen durumu aynı hanımefendiye bildirirdim.Kendisi ,supervisor ile gelerek karıncaları gösterdi ve odamı mükemmel temizledi.Sprey sıkıldı ve şu an huzurla odamda oturuyorum. Bu güleryüzlü,profesyonel,hayat dolu,yüzü hiç bir zaman asılmayan,düşmeyen altın Kalpli hanımefendinin ismi CAI TING. Keşke herkes işinde bu kadar profesyonel olsa,keşke herkes hayatında bu kadar Güleryüzlü ve pozitif olsa. Teşekkür ederim Bayan CAI TING

Dear Ahmet Y, Thank you for sharing your experience with us. We are delighted to hear about the exceptional service provided by our team member, CAI TING. It is heartening to know that CAI TING promptly resolved the issues you encountered in a professional and efficient manner. We are grateful for your kind words. We will ensure to pass on your kind words to CAI TING. Thank you once again for your feedback. Sincerely, Piotr Kupiec General Manager

Ménage des chambres décevant

Tripadvisor-waardering 3.0/5

pouiquinet2 Gecertificeerde beoordeling door TripAdvisor

Au nom de l’écologie, le ménage des chambres est fait un jour sur deux. Il y a longtemps que tout le monde comprend parfaitement que changer les serviettes de toilettes tous les jours n’est pas nécessaire. Par contre, ne plus tirer les draps et vider la poubelle de salle de bain pour un hôtel 4 étoiles, par respect pour la planète est peu ententable. J’ignorais que faire un lit met en danger le bilan carbone… Résultat, on trouve dans le couloir les poubelles de certains clients souhaitant qu’elles soient vidées. Bien sûr, l’on peut toujours appeler la réception pour que cela soit fait mais encore une fois, nous ne sommes pas dans un hôtel ibis en termes de tarifs. Nous voyageons beaucoup, si cela devient une règle la différence de services avec un appart hôtel s’amenuise.

Dear pouiquinet2, Thank you for sharing your feedback regarding the housekeeping service. We appreciate your understanding of our eco-friendly approach to towel changing, which aligns with our commitment to sustainability. However, we acknowledge your concerns about the frequency of bed-making and bathroom trash removal. Rest assured, we will review our housekeeping procedures to ensure a balance between environmental consciousness and guest comfort. We apologize for any inconvenience caused by the presence of bins in the hallway and will work on a more efficient solution. Your feedback is valuable to us as we strive to provide a premium experience that distinguishes us from other accommodations. Should you have any further suggestions, please do not hesitate to contact us directly. We are looking forward to welcoming you near the near future. Sincerely, Piotr Kupiec General Manager

Prima

Avis-klantbeoordeling 3.5/5

Pieterjan Vrienden - ALL bevestigde berichten

Prima verblijf! Over het algemeen zeer vriendelijk personeel, met uitzonderingen in de lobby bij check-in. Aangename faciliteiten!

Dear Pieterjan V., Thank you for taking the time to share your experience with us. We genuinely appreciate hearing from our guests as to what aspects of their stay require further attention to improve our overall guest experience. My apologies for the confusion about the Heartist F&B rate, the updated F&B discount for Heartist is 30% for year 2024. If the ongoing hotel promotions offers more discount, the team will certainly advise. As with the location for breakfast, Mercure guest can enjoy their breakfast at Winestone, should the guest opted to have it as well at Food Exchange it is a option and will certainly not decline guest for having their breakfast either one of the restaurants. As with the FudeBar@Cafe Melba, my sincere apology for the confusion as this is a outsource and not managed by the hotel. We hope to welcome you back for an improved experience in the future. Warm regards, Piotr Kupiec, General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.526 beoordelingen 8.3/10 Locatie
  • 2.419 beoordelingen 6.4/10 Kamer
  • 2.401 beoordelingen 7.3/10 Service
  • 37 beoordelingen 8.4/10 Wifi
  • 1.138 beoordelingen 7.3/10 Netheid
  • 792 beoordelingen 7/10 Ontbijt
  • 660 beoordelingen 7.5/10 Voorzieningen
  • 456 beoordelingen 6/10 Eten

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