Mercure Singapore On Stevens 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 2.506 beoordelingen

Beste prijs
garantie
Mercure Singapore On Stevens - Image 1
Mercure Singapore On Stevens - Image 2
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Orchard District, 28 Stevens Road 01 02, 257878, 257878 Singapore, Singapore

Omschrijving

Extras van het hotel

  • Rustige, lokaal geïnspireerde omgeving, een weelderig stadsparadijs

  • Hartje stadscentrum, in de buurt van Orchard Road en UNESCO-plek, Singapore Botanic Gardens

  • Onbeperkte WiFi-toegang op verschillende apparaten

  • 24-uurs roomservice, fitness en wasserette. overloopzwembad 35 m2, zwembad, 4 eetgelegenheden

  • Gratis parkeren tijdens lunch en diner. Gratis 's nachts parkeren voor hotelgasten

Onze accommodaties

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Hotel locatie

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 Singapore
Singapore

Gps:1.313439, 103.828417

Telefoon
Fax +65 6491 6085

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

WINESTONE

WINESTONE ligt weelderig stedelijk groen en is een culinair concept dat een selectie wijnen combineert met nieuwe westerse gerechten om gasten mee te nemen op een frisse culinaire reis, aangevuld met betaalbare kwaliteitswijnen van over de hele wereld.

Boek

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  2.506 beoordelingen

TripAdvisor score  4.5/5  1.120 beoordelingen

Certificaat van uitmuntendheid 2024

Séjour régulier pour le travail car très bien pour de multiples raisons

Tripadvisor-waardering 5.0/5

Depert B Gecertificeerde beoordeling door TripAdvisor

Emplacement parfait navette gratuite vers le centre-ville station de métro à proximité Petit déjeuner avec beaucoup de choix personnel très agréable et accueillant Endroit calme salle de sport bien équipée Et il n’y a pas trop de monde aux deux piscines

Perfect Location great venue

Avis-klantbeoordeling 4.5/5

Jörgenn Stellen - ALL bevestigde berichten

Een fijne ontvangst. Doordat ik gold ben krerg ik een upgrade naar een hogere kamer inclusief minibar. Veel keuze in restaurants op en rond de accomodatie. Hele fijne bedden!

Dear J. d., We very much appreciate your comments regarding your stay at the Mercure Singapore On Stevens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a pleasure to read your positive note in TripAdvisor - https://www.tripadvisor.co.uk/Hotel_Review-g294265-d13…-Reviews-Mercure_Singapore_On_Stevens-Singapore.html Warm regards, Piotr Kupiec General Manager

Ulaşılamayan resepsiyon

Tripadvisor-waardering 3.0/5

aozlema Zaken - Gecertificeerde beoordeling door TripAdvisor

Singapur’a son 2 yılda 2. gelişim. Her seferinde de bu otelde konakladım. Kahvaltı güzel, odalar temiz tek bir sorun var o da resepsiyona ulaşılamıyor. Telefonumu açmaları için yedi veya sekiz kez aramam gerekiyor. Açıklamaları ise grup check-in ve out yoğunluğu olduğu. Yani acil bir durum olsa, başıma bir şey gelse aradığımda telefonu açacak kimse yoktu. Aradığım saatler öğleden sonra 15:45 ve sabah 05:10 :) her seferinde aynı şey. Komik. Eğer söyledikleri doğruysa gerçekten yoğunlarsa otel yönetiminin ivedilikle bir santral görevlisi işe alması gerekiyor. Resepsiyon görevleri telefonlara yetişemiyorlar ise yalnızca telefonlara bakacak bir santral görevlisi şart. Bu önemli bir konu.

Dear Ozlem, Thank you for your detailed feedback, and for choosing to stay with us again on your second visit to Singapore. We truly appreciate your kind words about our breakfast and room cleanliness. However, we are deeply concerned to hear about your difficulty reaching the reception during your stay and we sincerely apologize for the inconvenience caused by the delays in answering your calls. Your suggestion regarding a dedicated switchboard operator is valuable, and we will definitely look into this as a solution to ensure our guests can always reach the front desk promptly. We take your feedback seriously and will work on improving our communication processes to avoid such issues in the future. We truly appreciate your understanding and patience, and we hope to have the opportunity to provide a better experience during your next visit. Sincerely, Piotr Kupiec General Manager

服務親切

Tripadvisor-waardering 5.0/5

cj w Gecertificeerde beoordeling door TripAdvisor

很感谢客房服務KaiTing協助打掃，服務非常親切又很細心，旅館的早餐選擇種類非常多，旅遊的好選擇。

Dear cj w, Thank you for your kind review! We're delighted to hear that CaiTing provided friendly and attentive room service during your stay. It’s great to know you enjoyed our wide variety of breakfast options. We appreciate your feedback and hope to welcome you back soon for another enjoyable experience! Sincerely, Piotr Kupiec General Manager

Una esperienza negativa….purtroppo

Tripadvisor-waardering 2.0/5

974giuseppep Zaken - Gecertificeerde beoordeling door TripAdvisor

Premetto di essere un cliente platino e quindi ho avuto modo di visitare centinaia di hotel della catena . Non è stata una grande esperienza . Le camere sono davvero, ma davvero piccole (e avevo una privilege) con lavandino minuscolo e nessuno spazio per sopravvivere , nemmeno l’armadio . Letto matrimoniale quasi accessibile solo da una parte . Avrei dovuto avere in camera la nespresso ma non c’era , e nonostante la mia richiesta con assicurazione che sarebbe stata portata, in tre giorni non è mai arrivata . La Seconda sera ho trovato la camera non ordinata , segnalato in reception e nessuna reazione . La colazione è discreta ma ben al di sotto degli standard di Singapore . Purtroppo e’ un hotel che non consiglio .

Dear Giuseppe P, Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had during your recent stay, especially as a valued Platinum member. We regret to learn that the room size, amenities, and service did not meet your expectations. Your comments regarding the room cleanliness and the Nespresso machine availability have been duly noted. Rest assured, we will address these areas with our team to prevent such occurrences in the future. We appreciate your valuable feedback as it helps us to improve our services. Should your travels bring you back to Singapore, we would be grateful for the opportunity to regain your confidence. Sincerely, Piotr Kupiec General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.629 beoordelingen 8.4/10 Locatie
  • 2.489 beoordelingen 6.4/10 Kamer
  • 2.464 beoordelingen 7.5/10 Service
  • 35 beoordelingen 8.8/10 Wifi
  • 1.166 beoordelingen 7.3/10 Netheid
  • 765 beoordelingen 7/10 Ontbijt
  • 715 beoordelingen 7.6/10 Voorzieningen
  • 470 beoordelingen 6/10 Eten

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.