Mercure Haydock Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 946 件のレビュー

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Mercure Haydock Hotel - Image 1
Mercure Haydock Hotel - Image 2
Mercure Haydock Hotel - Image 3
Mercure Haydock Hotel - Image 4
Penny, LANE, WA119SG HAYDOCK, United Kingdom

説明

ホテルのその他の情報

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • Traditional Georgian style building with original features

当ホテルの客室

ホテル所在地

Mercure Haydock Hotel

Penny, LANE
WA119SG HAYDOCK
United Kingdom

GPS:53.472972, -2.637943

電話番号
ファックス +44 1942 559940

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  946 件のレビュー

トリップアドバイザーの評価  4.0/5  1,309 件のレビュー

2024エクセレンス認証

Save your money

トリップアドバイザーの評価 2.0/5

M155KMB Couples - トリップアドバイザー認証口コミ

We stayed here after the races in August. I had stayed at this hotel a few years earlier for my friends wedding and had an ok experience however this time the room was tatty and very hot (we had two fans on all night), the carpets nearly threadbare, the bathroom had tiles missing, the food took ages and was average at best when it came. Staff seemed friendly enough, again breakfast also average, nothing to shout about here I’m afraid. For £170 a night it’s definitely not worth your money. Only convenient for the races.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am sorry to hear the experience wasn't the normal quality we provide and I would ever so grateful if you could reach out to me directly on steven.hayes@accor.com with the issues you had during your stay. This would allow me to investigate them fully and ensure things are put right for future guests. Once again please accept my apologies and I hope we are able to rebuild your confidence in the future. Kind Regards Steven Hayes General Manager

Average

トリップアドバイザーの評価 3.0/5

Carol H トリップアドバイザー認証口コミ

Bathroom a bit dated. Corridors smelly, but bed comfy and room warm and cosy. Car parking easy to use when you check in at reception. Food..... VILE. Avoid at all costs (that's if they have your order at all). But there's a pub down the road that's amazing and a whole lot cheaper.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am sorry to hear the experience wasn't the normal quality we provide and I would ever so grateful if you could reach out to me directly on steven.hayes@accor.com with the issues you had during your stay. This would allow me to investigate them fully and ensure things are put right for future guests. Once again please accept my apologies and I hope we are able to rebuild your confidence in the future. Kind Regards Steven Hayes General Manager

Almost Perfect, Just One Let Down

トリップアドバイザーの評価 4.0/5

Kathryn L トリップアドバイザー認証口コミ

We have just had our Xmas party here and everything was great. Friendly staff, lovely food, lots of space. As a collective, our only negative comment is the music. During the meal we had the Xmas songs playing, but considering it was a Christmas party, the do opted to not play a single Christmas song except for the very last one, which really doesn’t match with the whole theme of the evening. It did create widespread disappointment. We sincerely hope that this will be revisited for next year in the all inclusive package as that would be the solo reason for us not to book again. Everything else was spot on, we can’t knock it. So clean and tidy too.

Thank you for taking the time to review your stay with us at Mercure Haydock. I am delighted you enjoyed your stay and appreciate the 4/5 review. The team and I look forward to welcoming you back in the near future! To book your next stay please do not hesitate to contact me directly on ha0h4-gm@accor.com and I will be more than happy to assist with your reservation. Kind Regards Steven Hayes General Manager

Would return

トリップアドバイザーの評価 4.0/5

Cruiser42641455492 トリップアドバイザー認証口コミ

Stayed over for 1 night for my partners birthday. Nice hotel, staff were friendly. Made it special by decorating the room while we were out at dinner.... would definately return. Only thing I would say, room was abit cold. Beautifully kept hotel.

Thank you for taking the time to review your stay with us at Mercure Haydock. I am delighted you enjoyed your stay and appreciate the 4/5 review. The team and I look forward to welcoming you back in the near future! To book your next stay please do not hesitate to contact me directly on ha0h4-gm@accor.com and I will be more than happy to assist with your reservation. Kind Regards Steven Hayes General Manager

Hidden charges BEWARE!!

トリップアドバイザーの評価 2.0/5

Daveyal トリップアドバイザー認証口コミ

Hotel reception & room fine. Organisation around the restaurant is dire. We booked a table but on arrival there was no one around to accept us & it was obvious there was no table booked for us. They managed to give us a table, then waited 20 minutes before placing any order for drinks….had to shout one of the waiters over. It’s obvious the staff were not trained sufficiently & one could not speak or understand good English. The worst thing about this hotel is they have the audacity to add 10% service charge on all drinks ordered at the lounge bar. The only notice of this is a small sign on each side of the bar. And once it’s inputted into the till it can’t be amended if you’re paying by credit card and the till receipt is printed out. Outrageous!!

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am sorry to hear the experience wasn't the normal quality we provide and I would ever so grateful if you could reach out to me directly on steven.hayes@accor.com with the issues you had during your stay. This would allow me to investigate them fully and ensure things are put right for future guests. Once again please accept my apologies and I hope we are able to rebuild your confidence in the future. Kind Regards Steven Hayes General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 7 件のレビュー 8.1/10 インターネット
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  • 440 件のレビュー 5.1/10 清潔さ
  • 339 件のレビュー 6/10 朝食
  • 275 件のレビュー 5/10 お値打ち度

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