ノボテル シンガポール オン スティーブンス 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,615 件のレビュー

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30 Stevens Road, 28 Stevens Road, #01-01, 257878, 257878 シンガポール, シンガポール

説明

ホテルのその他の情報

  • シンガポール中心部にあるトロピカルで緑豊かな都会の楽園

  • オーチャードロード、ユネスコ登録地、シンガポール植物園に近接する最高のロケーション

  • 複数のデバイスでご利用いただける使用制限なしの高速インターネット

  • 24 時間対応のルームサービス、ジム、コインランドリー。大型のインフィニティプール、ラッププール、4 軒の飲食店

  • ランチとディナー中の駐車料金無料。宿泊のお客様は、翌朝まで駐車場をご利用いただけます

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ホテル所在地

ノボテル シンガポール オン スティーブンス

30 Stevens Road, 28 Stevens Road, #01-01, 257878
257878 シンガポール
シンガポール

GPS:1.313439, 103.828417

電話番号
ファックス +65 6491 6085

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,615 件のレビュー

トリップアドバイザーの評価  4.6/5  1,920 件のレビュー

Great place for celebration

トリップアドバイザーの評価 5.0/5

Fourftninee トリップアドバイザー認証口コミ

We had a very good experience overall. The staff were genuinely hospitable, and the restaurant manager, Marcus, really went out of his way to surprise us for our anniversary—which I had completely forgotten I mentioned in the reservation. That thoughtful gesture truly made our evening special. The food was average but fresh, and overall it was a lovely evening.

One word - POOR

トリップアドバイザーの評価 1.0/5

jokl78 トリップアドバイザー認証口コミ

Again, Accor chain hotel has failed to do their work properly. Came back to my room at 1630 hrs only to find that no housekeeping was done. Called and spoke with the duty manager and was given excuses that housekeeping only starts after 1300 hrs. To me, it's not an excuse. If you don't sufficient people to clean the room, just hire more and solve the problem. Not give excuses and tell me all this nonsense. It's already very frustrated to come back after a long day of work to find the room is not ready and yet have to listen to this defensive statement. 2 more nights to go. Hopefully, no more unpleasant events going to happen. And to the hotel rep that is going to read and reply, please don't just carbon copy saying this is this up to your standard. Sorry bla bla bla....show some sincerity. dont expect people to come back again and give you another chance. buckle up and wake up!

Experience at Novotel

トリップアドバイザーの評価 4.0/5

Preesha M トリップアドバイザー認証口コミ

I had a very comfortable stay at Novotel. The room was clean, well maintained, and had all the amenities you’d need for a short stay. The staff were friendly, attentive, and always willing to help, which really made the experience pleasant. A special mention to the food service manager, Mohamad — he was extremely warm, caring, and genuinely attentive, which stood out. The breakfast buffet was nice overall, with good-quality options, but it did feel quite repetitive over multiple days. While the food itself was good, a bit more variety would have been appreciated. One small issue to note is that the food labels were occasionally incorrect, which could be inconvenient for some guests, especially those with dietary restrictions. That said, this is a solid hotel with great service, comfortable rooms, and a welcoming atmosphere. Overall, I would highly recommend Novotel for a pleasant and reliable stay.

Dear Preesha M, Thank you for taking the time to share such a thoughtful review of your stay with us at Novotel Singapore on Stevens. We are delighted to know that you had a comfortable experience and that you found your room clean, well maintained, and well equipped for your stay. It is especially rewarding to hear your kind words about our team. Your special mention of Mohamad is truly appreciated, and we will be sure to share your compliments with him and the rest of the team, as recognition like this means a great deal and motivates us to continue delivering heartfelt service. We also value your constructive feedback regarding the breakfast buffet. While we are pleased that you enjoyed the quality of the offerings, we acknowledge your comments on variety and food labeling. Please accept our apologies for the inconvenience caused by the incorrect labels. This has been shared with our food & beverage and culinary teams, and we are reviewing our processes to ensure greater accuracy and to enhance variety for guests staying multiple nights, particularly with consideration for dietary needs. Thank you once again for your recommendation and for choosing to stay with us. We truly appreciate your support and look forward to welcome you back in the near future. Best regards, Piotr Kupiec General Manager

Perfect for a short stay!

トリップアドバイザーの評価 5.0/5

Maximilian M トリップアドバイザー認証口コミ

We really enjoyed our 3-night stay: clean, spacious rooms and a lovely breakfast with plenty of options for Europeans 😉 Great pool for relaxing after a long day or a refreshing morning swim. Close to the city centre, no direct MRT, but excellent bus connections make getting around easy. Special thanks to Agnes and the great breakfast team ☺️

Dear 27maximilianm, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our clean and spacious accommodations, as well as the variety offered at breakfast. It is wonderful to know that our pool provided a relaxing retreat and you found our location convenient for exploring the city. I will be sure to share your compliments with Agnes and the breakfast team. Best regards, Piotr Kupiec General Manager

Location transportation

トリップアドバイザーの評価 4.0/5

Patty L トリップアドバイザー認証口コミ

Nice and clean room for staying 4 nights here. Good location for lots of sightseeing places. Great service from Arjun and Jixiang for our room cleaning.

Dear 51yenhuic, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient for sightseeing and appreciated the cleanliness of your room. It is wonderful to know that Arjun and Jixiang provided you with great service during your visit, your kind words will certainly be shared with them as encouragement, they will be delighted to be mentioned. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Piotr Kupiec General Manager

との提携 TripAdvisor

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