ホテル イビス シンガポール ノベナ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 5,710 件のレビュー

情報メッセージ

イビス シンガポール ノベナ
地図で見る
+ 18 サービス

ホテルのその他の情報

  • MRTノベナ駅から8分の場所にあります。

  • オーチャードロードショッピング地区とセントラルビジネス地区から数分の場所にあります。

  • バレスティエフードトレイルの豊かな伝統をご体験ください

  • モダンなゲストルーム(無料の高速Wi-Fi付き)

  • フレンドリーで親切なゲストサービス

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル所在地

イビス シンガポール ノベナ

6 Irrawaddy Road
329543 シンガポール
シンガポール

ファックス: (+65)68089889

チェックインは14h00からです

チェックアウトは12h00です

  • SBS TRANSIT:  BALISTIER ROAD

  • 飛行機で

    CHANGI AIRPORT 20.9km / 12.99 マイル - シャトルバス有料

  • 飛行機で

    CHANGI INTL AIRPORT 20.9km / 12.99 マイル

  • 電車で

    NOVENA MRT 0.5km / 0.31 マイル

GPS:1.326318, 103.845634

ホテルサービス

チェックインはからです - チェックアウトはです

概要
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子利用可能なホテル
  • エアコン
  • Wifi
  • 朝食
  • バー

OOPEN

ホテルのフロントデスクに隣接する地上階に位置するレストラン「OOPEN」では、さまざまなパスタ、グリルおよびアジア料理をご用意しております。バレスティエにある3つ星ホテルは、お手頃価格でお客様に人気です。

当ホテルの客室

イビスの寝具は、3つ星ホテルで究極の快適な睡眠をお届けします。あらゆる面で快適な寝具をご用意しています。マイクロファイバーの枕とボルスター、柔らかな大型デュベ、快適なトッパー。 広さ18 m² の客室はすべて天井が高く、コーヒー/紅茶セット、高速インターネットアクセスを完備しております。大きな出窓と二重窓を備え、

お客さまの口コミ
イビス シンガポール ノベナ

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.1/5

5,710 件のレビュー

トリップアドバイザーの評価 3.5/5

1,595 件のレビュー

お客さまの声 1.5/5

匿名 ビジネス - 05/03/2020 確認済みレビュー すべて

領収書がその場で発行されなかった、メールで届くのか心配させられた

Dear Yoji T., Thank you for taking the time to tell us about your experience at the ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Lai

日本人的な感覚

お客さまの声 2.5/5

匿名 ビジネス - 09/02/2020 確認済みレビュー すべて

部屋の中で使うスリッパが欲しかったです。また、シャンプー、ボディソープが別々であったらよかったです。

Dear Shinji H., Thank you for taking the time to tell us about your experience at the ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Yen Operations Manager
お客さまの声 5.0/5

匿名 ビジネス - 06/02/2020 確認済みレビュー すべて

フレンドリーなスタッフに大満足です。10F清掃担当の方、シャトルバスのホーさん、また会いに行きますよ。 連泊すると朝食がワンパターンに感じた。以前は日ごとに変わり映えしていたように感じます。

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

以前から利用している。場所がよい

お客さまの声 3.5/5

An ビジネス - 01/02/2020 確認済みレビュー すべて

エアコンの操作部パネルが外れる。 トイレの紙が1つ無かった事があった。

Dear An, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team and the respective team will definitely work on the areas that you had highlighted in your feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Lui Operations Manager

Comfortable stay

トリップアドバイザーの評価 4.0/5

Andrew S 26/01/2020 トリップアドバイザー認証口コミ

The service was excellent, and we have pleasant stay and comfortable sleep. Room design is slightly dated, although very high quality. Windows are big, but the view is on neighbor's windows. Great breakfast. Great overall value of stay.

Dear Andrew S, Thank you very much for your review! We hope to see you again! Warmest Regards, Michelle Ang Guest Experience

One Night's Stay at the Ibis Novena in Singapore

トリップアドバイザーの評価 3.0/5

tsgill Solo travel - 30/12/2019 トリップアドバイザー認証口コミ

It was one of those rare times when I had to stay at an Accor property for one night in order to maintain my status at a certain tier. The stay was alright, nothing special. The thing that has me writing this review is this: the email confirmation I received from the reservation agent upon booking had stated that there was nothing to be paid at the hotel as my credit card had been charged. However, upon check-in and check-out, I was told that payment for the room had not been made. First time this has happened. Some confusion ensued and I finally paid before leaving. Will be waiting for the credit card statement to arrive to check if I have been double charged.

Dear tsgill, Thank you for your review and sorry to hear about this. Please do contact me should you have any further hiccups in regards to your stay at H7451-SL4@accor.com Warmest Regards, Michelle Ang Guest Experience

Amazing location at affordable price

トリップアドバイザーの評価 4.0/5

taisk399 Family - 21/12/2019 トリップアドバイザー認証口コミ

The hotel location is great. It is just 10 mins walk to the Novena MRT station. The rooms are well maintained but could be bigger. The bathroom is also a bit tight. I strongly recommend the buffet breakfast as it has a good variety at a reasonable price.

Dear taisk399, Thank you for your review! Hope to see you again! Warmest Regards, Michelle Ang Guest Experience

Excellent service

トリップアドバイザーの評価 5.0/5

Curiosity728419 Family - 20/12/2019 トリップアドバイザー認証口コミ

The staff were thoughtful and went extra mile to serve us. The counter staff is given the autonomy to make decision to serve us better. I like the staff culture! Both the check in and out was seamlessly easy and efficient. Thank you!

Dear Curiosity728419, Thank you very much for your amazing review! The team is glad that they have made your stay a pleasant one and definitely looking forward to welcoming you back for an even amazing one! Warmest Regards, Michelle Ang Guest Experience

ありがとうございました

お客さまの声 4.0/5

Hiroshi K. ビジネス - 18/12/2019 確認済みレビュー すべて

きれいな部屋で快適でした。 スタッフも親切な対応でしたので、機会があれば是非また利用させてください。

Dear Hiroshi K., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Good

トリップアドバイザーの評価 4.0/5

alessa1123 Solo travel - 06/12/2019 トリップアドバイザー認証口コミ

Good quality, as expected from IBIS standards. Rooms are well cleaned, comfortable beds, great value for money. Hotel location is convenient, close to a mall, hawker centre, hospital and MRT. Also has shuttle service from hotel to MRT and back.

Dear alessa1123, Thank you very much for your review! Hope to see you again! Warmest Regards, Michelle Ang Guest Experience

概ね良いが、シャワー水圧、アメニティに不満

お客さまの声 2.5/5

匿名 ビジネス - 04/12/2019 確認済みレビュー すべて

清掃は行き届いている。 全体的には綺麗な感じ。風呂も綺麗な感じ。 歯ブラシ、ひげそり、スリッパが無く不満。 また、シャワーのお湯が弱い。

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the areas for improvement as we strive to continuously improve in our quality of services and products. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Yen Operations Manager

A budget hotel near MRT Metro station

トリップアドバイザーの評価 3.0/5

Kam Yuen N Couples - 23/11/2019 トリップアドバイザー認証口コミ

It is convenient to visit Burmese Temple and Dr Sun Yatsen Museum. There is a big shopping mall at the side of the street. Breakfast is satisfactory but lack of hot water. The service hour of shuttle bus is too short and need to walk about 10 minutes from Novena MRT station.

Dear Kam Yuen N, Thank you very much for your kind rating and review, and hope to see you again! Warmest Regards, Michelle Ang Guest Experience

快適でした

お客さまの声 3.5/5

匿名 ビジネス - 21/11/2019 確認済みレビュー すべて

設備、スタッフの対応、朝食、どれもたいへん満足でした。強いて言えば部屋にスリッパが無いことを知らなかったので、アテンションをしておいて欲しかったです。またはスリッパを設置いただけると日本人にはありがたいと思います。

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Very Comfortable stay

トリップアドバイザーの評価 4.0/5

standeman2019 Solo travel - 09/11/2019 トリップアドバイザー認証口コミ

Friendly, cheerful, polite staff. Clean and tidy room. MRT is about 750 meters away, but a shuttle service runs from hotel every 30 minutes. Breakfast was on par with Ibis brand. Large shopping mall adjoins the MRT with plenty of shopping and food options.

Dear standeman2019, Thank you very much for your review! Hope to see you again! Warmest Regards, Michelle Ang Guest Experience

スタッフの応対は良いがいくつか改善頂きたい件あり。

お客さまの声 3.5/5

匿名 ビジネス - 02/11/2019 確認済みレビュー すべて

改善頂きたい点。 バスルームの匂い。カビ?タバコのような匂いがする。 wi-fi 。暗号化されていないため、仕事で使えない。 朝食。お箸を用意してほしい。

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team and we will definitely work on the areas that you had highlighted in your feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Ouur Enjoyable Stay ibis Singapore Novena

トリップアドバイザーの評価 5.0/5

anthoygale Family - 01/11/2019 トリップアドバイザー認証口コミ

We were welcomed with smiles by the night staff at the desk of the hotel even though it was about 130am inthe morning. Everything was done very quickly and with great helpfulness as the staff all have got to treat us like family and all wish us a pleasant stay. The room was all ready for us with a prrsonal message from the hotel Manager (David).On arriving in the dining room for Breakfast on our the dining room staff were there to welcome us back with smiles and Hugs of friendsip from Jolin and her staff, what a welcome back by all the mornining staff on the Thursday morning after a late night arrival. We enjoyed our stay of 6 days and were well looked after by all the staff. The gentleman who was doing the room cleaning was always asking us if everything all right and anything we needed done, always with a smile. As for the afternoon and evening staff in the dining room with Astrid and Jansen making sure we were happy and making sure that we were treated well by all staff and not to just fuss over us. It was good to see that all people in the dining room were all smiling and enjoying the service from all the on duty staff. Even the meals we received from the kitchen were well prsented and cooked to perfection. My son and I were thankful that our stay was made most enjoyable by all the staff here as we have come to expect. It always feels like we are home our second home. Thanks to all the Ibis Singapore Novena TEAM.

Dear anthonygale, Thank you very much for your awesome review and rating! We will definitely pass all the encouraging message to our Front Office team, our General Manager David, our Housekeeping team and also our Restaurant team! We definitely would love to welcome you warmly again to ibis Singapore Novena! Warmest Regards, Michelle Ang Guest Experience

快適な滞在

お客さまの声 5.0/5

Masahiro ビジネス - 28/10/2019 確認済みレビュー すべて

・ 毎日のハウスキーピングが素晴らしい。 ・ シンプル、かつ無駄のない部屋の配置 ・ 徒歩圏内にスーパー、ホーカーセンター、ファストフード店があるため、不便を全く感じない。

水のサービスが良かった

お客さまの声 4.5/5

Aya ビジネス - 18/10/2019 確認済みレビュー すべて

近くのモール迄の無料送迎などあるとなおよい。夜は歩くのは少しはばかられました。

Dear Aya, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Nice locality, helpful staff and limited choices in food

トリップアドバイザーの評価 4.0/5

vandanakashyap2019 Family - 13/10/2019 トリップアドバイザー認証口コミ

Locality of the hotel is very good - close to MRT and accessible to bus route as well. Rooms are clean though small. Hotel front desk staff is very helpful. Restaurant food choices can be improved as many Indians stay at this property. Surprisingly kitchen closes at 9:40Pm sharp and as a tourist you might come a little late to the hotel. But overall a comfortable stay!!!

Dear vandanakashyap2019, Thank you very much for your review and valuable feedback, we will try to see if we are able to work something out in regards to our restaurant's operational timing. Warmest Regards, Michelle Ang Guest Experience

Good

トリップアドバイザーの評価 4.0/5

arturdacunha Business - 01/10/2019 トリップアドバイザー認証口コミ

The hotel is very good located. From check in to check out everything worked very good. Because I have a Silver Card they gave me an upgrade room. The room was clean, clear, with a big window . The breakfast could be better. The price was expensive.

Dear arturdacunha, Thank you for your review and feedback, we will see if we are able to improve on our breakfast. Warmest Regards, Michelle Ang Guest Experience

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