尊享岘港度假村酒店 - 雅高集团旗下 5 星

客户意见评级 (ALL 评级) 4.6/5 1,464 评论

保证最优惠房价
尊享岘港度假村酒店 - 雅高集团旗下 - Image 1
尊享岘港度假村酒店 - 雅高集团旗下 - Image 2
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尊享岘港度假村酒店 - 雅高集团旗下 - Image 4
Vo Nguyen Giap Street, Ngu Hanh Son District, 550000 岘港, 越南

描述

酒店其他优惠

  • “别墅群风格现代，每栋别墅均配备一个大型私人游泳池”

  • “选择 MyGlass 套餐，享受我们独一无二的饮料体验”

  • MyKids 套餐让您的孩子恣意享受每一天

  • “别墅烧烤是一次不容错过的独特体验。”

  • “酒店位于风景如画的 My An 海滩”

我们的客房

预订此酒店

酒店位置

尊享岘港度假村酒店 - 雅高集团旗下

Vo Nguyen Giap Street, Ngu Hanh Son District
550000 岘港
越南

GPS:16.043611, 108.249722

电话
传真 +84 236 3919 998

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,464 评论

TripAdvisor 评级  4.9/5  3,823 评论

Premier Village Da Nang Resort

Tripadvisor 评级 1.0/5

katie n 经 TripAdvisor 认证的评论

Xin chao N1650LAKatien, Following your recent email to Accor Plus, I would like to thank you for your message and for taking the time to share your recent experiences at Premier Village Danang. I am truly sorry to read about your disappointment and frustration, and I appreciate the opportunity to respond. First and foremost, I would like to sincerely apologize for any inconvenience or distress you encountered during your recent visits. Your loyalty to Accor and your trust in our resort are deeply valued, and it is disappointing to know that we did not meet your expectations. Please allow me to clarify a few important points regarding the Pool Pass policy and its recent adjustments. Free access to our pool for Accor Plus members has always been a property-specific benefit offered as a gesture of appreciation (not an entitlement guaranteed by the Accor Plus program). This complimentary access, like other local promotions, is extended at the discretion of the resort and is subject to change depending on operational needs. In April 2024, we communicated transparently to all Accor Plus members regarding adjustments to this policy. A detailed message was shared outlining changes, including the introduction of a tiered discount system for accompanying guests and the continuation of complimentary access for the card holder. We also ensured that members who had purchased their Accor Plus membership less than one year before the policy change would continue to enjoy the former access benefits until their membership expired, as we realized that many of them had purchased the card for this benefit. Due to the growing popularity of our Pool Pass offering and the need to preserve the comfort of our in-house guests, we sometimes must halt Pool Pass sales when we approach capacity. This is a proactive measure taken to ensure our in-house guests (who have booked and are staying at the resort) can enjoy the main pool and find available sunbeds. These measures are never taken lightly and are applied consistently to all external guests, not only Accor Plus members. Therefore, it is normal that you did not find the beach club to be 100% full. We have made considerable efforts to communicate these limitations clearly in advance. Our March communication specifically stated that access to Nautica Beach Club is on a first-come, first-served basis, with no advance reservations accepted, especially during peak hours (11:00 AM to 3:00 PM). We also encouraged guests to contact us before arriving to check the availability status. In regard to the specific concerns you raised about the attitude and behavior of certain team members, I want to assure you that we take such feedback very seriously. I will personally investigate the situation and review the conduct of the employees mentioned. If it is confirmed that their attitude was indeed disrespectful or unprofessional, then please accept our most sincere apologies and rest assured that appropriate corrective measures will be taken. While we regret that your recent experiences fell short of expectations, I assure you that our policies are designed with fairness and guest satisfaction in mind. We are grateful for your continued support of Accor and hope you might reconsider and give us the opportunity to welcome you back in the future under more favorable circumstances. Sincerely, EDOUARD LALLEMAND General Manager

Very good

Tripadvisor 评级 5.0/5

Seaside23789574885 经 TripAdvisor 认证的评论

Xin Chào Seaside23789574885, Thank you very much for participating in the Premier Village Danang Resort - Managed by Accor. It's always nice to get good reviews from customers. Your feedback will be shared with all team members and will be a major boost to the morale of all executives and employees who continue to strive to provide a high level of service. Thank you again for letting me know how you feel and I hope to meet you with better service in the future. Premier regards, Amy Tran (Mrs.)-Guest Experience Manager

Experience at the resort

Tripadvisor 评级 5.0/5

Explore08315990510 经 TripAdvisor 认证的评论

Xin Chào Explore08315990510, Thank you very much for participating in the Premier Village Danang Resort - Managed by Accor. It's always nice to get good reviews from customers. Your feedback will be shared with all team members and will be a major boost to the morale of all executives and employees who continue to strive to provide a high level of service. Thank you again for letting me know how you feel and I hope to meet you with better service in the future. Premier regards, Amy Tran (Mrs.)-Guest Experience Manager

Good

Tripadvisor 评级 4.0/5

Official P 经 TripAdvisor 认证的评论

Xin Chào 676officialp, Thank you very much for participating in the Premier Village Danang Resort - Managed by Accor. It's always nice to get good reviews from customers. Your feedback will be shared with all team members and will be a major boost to the morale of all executives and employees who continue to strive to provide a high level of service. Thank you again for letting me know how you feel and I hope to meet you with better service in the future. Premier regards, Amy Tran (Mrs.)-Guest Experience Manager

Nice

Tripadvisor 评级 5.0/5

Go65228488985 经 TripAdvisor 认证的评论

Xin Chào Go65228488985, Thank you very much for participating in the Premier Village Danang Resort - Managed by Accor. It's always nice to get good reviews from customers. Your feedback will be shared with all team members and will be a major boost to the morale of all executives and employees who continue to strive to provide a high level of service. Thank you again for letting me know how you feel and I hope to meet you with better service in the future. Premier regards, Amy Tran (Mrs.)-Guest Experience Manager

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其他网络用户评价我们的酒店

  • 562 评论 9.6/10 位置
  • 609 评论 8.5/10 房间
  • 1,112 评论 9.4/10 服务
  • 356 评论 9.2/10 早餐
  • 351 评论 9.2/10 食物
  • 301 评论 9.4/10 游泳池
  • 256 评论 8.9/10 清洁度
  • 192 评论 8.7/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。