岘港雅高美爵酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 232 评论

岘港雅高美爵酒店 - Image 1
岘港雅高美爵酒店 - Image 2
岘港雅高美爵酒店 - Image 3
岘港雅高美爵酒店 - Image 4

描述

酒店其他优惠

  • 入住岘港雅高美爵酒店,享受正宗的文化体验,融入当地人的生活

  • 前往我们的三家美食餐厅,品尝国际美食和中餐菜肴、海鲜和牛排烧烤

  • 前往我们世界一流的 Karma 水疗中心和装备现代的健身中心,享受幸福呵护

  • 在有着绝佳视线的尊享休闲区享受放松时刻

  • 5 个有着充足自然光照的会议室和 1 个 433 平方米的大宴会厅

我们的客房

Take advantage of our Flight + Hotel offers

Discover

酒店位置

岘港雅高美爵酒店

Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Bac Hai Chau District
84511 岘港
越南

GPS:16.048371, 108.227005

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  232 评论

TripAdvisor 评级  4.8/5  3,272 评论

Honest review of my Christmas stay (Suite Room)

Tripadvisor 评级 4.0/5

FarAway57771553360 经 TripAdvisor 认证的评论

I stayed here from Dec 25th to 27th. To be honest, even though I booked a Suite, the service at the beginning was quite disappointing. ​They messed up my room assignment at check-in point (how do you mix up a Suite assignment?>.<), and then there was another frustrating issue with the umbrella. When you stay in a Suite, you expect a certain level of seamless service, but the front desk really dropped the ball. I was honestly ready to leave a bad review right then. ​However, the Executive Lounge team saved this hotel. The staff at the lounge were the only ones who provided the 5-star service I expected. They were so professional and attentive I decided to let go of my anger regarding the check-in and umbrella mistakes. If it is not for the lounge team, my rating would be really much lower. ​The Suite itself was nice—clean wooden floors and a relaxing view of the bridge, even in cloudy and rainy weather. "​One key note for management" My email keeps getting overwritten by a "WeChat alias" in your system, so I never received the survey(GSS). Please fix this bug....it's kinda manipulating GSS.

Dear Mr. Lim Chealhwi, Thank you for taking the time to share your experiences on Google and TripAdvisor regarding your recent stay. We sincerely appreciate your loyalty as an Accor Platinum member and your willingness to provide such detailed feedback. Please rest assured that your previous email, alongside these two reviews, will be carefully reviewed by our management team. We are taking your comments regarding the room assignment and maintenance issues seriously to ensure these lapses are addressed. We are delighted that the Executive Lounge team provided the high standard of service you expected, and we will be sure to share your kind words with them as a highlight of your stay. Regarding the Guest Satisfaction Survey (GSS) issue, we have noted your feedback and will inform Accor of this technical bug to ensure our communication systems are improved for our loyalty members. Thank you again for your constructive feedback and for choosing Grand Mercure Danang. Sincerely, Mai Trang (Mrs.) Guest Relation Manager

GOOD

Tripadvisor 评级 5.0/5

kelvvinnnz 经 TripAdvisor 认证的评论

The location is convenient. They are also provide free shuttle bus to go to some attractions and some paid trip but it's okay. I already booked a tour to Hoi An which took nearly 1,500,000 VND including the return one and it was fantastic. The car does not smell and the taxi driver very friendly and cute. Thanks a lot Grand Mercure Danang.

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

good

Tripadvisor 评级 5.0/5

Daydream42822163349 经 TripAdvisor 认证的评论

very comfortable when I stay here. good service. when i come to Danang, I will come here again. all look good for me thanks

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

Good Stay at Grand Mercure Da Nang

Tripadvisor 评级 5.0/5

Tuan H 经 TripAdvisor 认证的评论

I stayed at the Grand Mercure Da Nang and had a comfortable experience. The hotel is clean, quiet, and well located. The room was tidy, and the facilities were easy to use. During the night, Hoa, the Night Manager, helped me with a few questions about the hotel and the area. He was straightforward and efficient, which made the late check-in smooth. Overall, the hotel is a good choice if you’re looking for a calm place to stay in Da Nang, with helpful staff available even during the night.

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

lovely trip

Tripadvisor 评级 5.0/5

Seaside49533466160 经 TripAdvisor 认证的评论

i love the cozy atmosphere. the staff was so helpful and friendly. the food is also delicious too. i recommend you guys to come to nirvana bar

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Truong Quoc Dung (Mr.) Guest Relation Officer

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 208 评论 8.8/10 位置
  • 358 评论 9/10 房间
  • 457 评论 9.4/10 服务
  • 8 评论 6.8/10 上网
  • 152 评论 9.8/10 早餐
  • 149 评论 9.1/10 食物
  • 117 评论 8.9/10 清洁度
  • 103 评论 8.8/10 设施

支持方 Trustyou

我们在附近的其他酒店

我们位于 岘港 的所有酒店