岘港海滩铂尔曼度假酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 1,985 评论

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Vo Nguyen Giap street, NGU HANH SON WARD, 550000 岘港, 越南

描述

酒店其他优惠

  • 独特美食和创意饮品概念，将当地美食和地道菜品相融合

  • "客房带私人阳台，小屋带私人花园"

  • "酒店建在沙滩上，时时刻刻带给您舒适惬意的住宿体验"

  • "会议室带室内外功能区"

  • 距市中心和国际机场最近的度假酒店

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酒店位置

岘港海滩铂尔曼度假酒店

Vo Nguyen Giap street, NGU HANH SON WARD
550000 岘港
越南

GPS:16.040022, 108.249353

电话
传真 +84 236 3951 898

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  1,985 评论

客户意见评级 4.5/5

Min X. 情侣住宿 - 所有已确认评论

地理位置好，风景优美，出门即是海滩。有个小问题就是房间内纸巾只有一盒且没有即使补充，我们住了两夜，第二晚纸巾就不够用了，那么贵的房费我觉得不应该吝啬这点纸巾钱。

Dear Mr. Min X., Thank you very much for your feedback and for staying with us. We are delighted to hear that you enjoyed our great location, beautiful scenery, and direct beach access. We also appreciate your kind mention of our reception team member who assisted with your deposit payment—your recognition will be shared with the team. At the same time, we sincerely apologize for the inconvenience regarding the tissue supply in your room. This is certainly not the standard we aim to maintain, and your comment has been shared with our Housekeeping team to ensure better replenishment and attention to detail moving forward. To help us further improve our services, may we kindly ask for more details about your experience at the swimming pool? Your feedback will be very helpful for us to enhance the overall guest experience. We truly appreciate your valuable comments and hope to have the pleasure of welcoming you back again. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

客户意见评级 5.0/5

Fang S. 家庭住宿 - 所有已确认评论

服务恰到好处感到舒适

Dear Mr. Fang S., Thank you for the great review of our hotel! We glad to read that our hotel had met your expectation and able to give you a comfortable stay. Thank you once again to share your heartwarming feedback and we do look forward to welcome you back in the near future. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

客户意见评级 3.5/5

Lei Y. 家庭住宿 - 所有已确认评论

过年期间入住人员很多，但是自助早餐环境给人感觉很混乱，菜品补充也不及时。

Dear Mr. Lei Y., Thank you very much for sharing your experience with us. We’re pleased to hear that you enjoyed our location and the wide range of activities at the Kids Club. We sincerely apologize for the inconvenience you experienced during buffet breakfast over the Chinese New Year period. Due to the high occupancy, the environment may have felt crowded, and food replenishment did not meet our usual standards. Please be assured that your comments have been shared with our culinary and operations teams so we can improve flow, staffing, and replenishment during peak periods. Regarding your valuable suggestion about multilingual room service menus, we truly appreciate this feedback. As room service is frequently used by our international guests, this is an important point, and we are reviewing options to provide multilingual menus to enhance convenience and overall guest experience. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

客户意见评级 4.0/5

Xiaofeng N. 家庭住宿 - 所有已确认评论

服务很好 早餐还行 硬件太老旧了

Dear Mr. Xiaofeng N., Thank you very much for sharing your feedback. We are glad to hear that you appreciated our beach location and the service provided by Nick. We sincerely apologize that some of our facilities felt outdated and that the Tet set meal did not meet your expectations. Your feedback regarding both the facilities and dining will be shared with the relevant teams so we can continue to improve. We truly appreciate your comments and hope to welcome you back for an even better experience in the future. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

客户意见评级 5.0/5

Kang X. 家庭住宿 - 所有已确认评论

该独家酒店非常好，紧邻沙滩，加上泳池，简直是孩子们的天堂。

Dear Mr. Kang X., Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed our accommodations and found our hotel fantastic. It’s great to know that the beach and swimming pool made your stay a paradise for your kids. We look forward to welcoming you and your family back for another memorable stay! Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

其他网络用户评价我们的酒店

  • 738 评论 9.5/10 位置
  • 915 评论 8.5/10 房间
  • 1,618 评论 9.5/10 服务
  • 21 评论 8.6/10 上网
  • 513 评论 9.2/10 早餐
  • 502 评论 9.4/10 沙滩
  • 364 评论 9.2/10 清洁度
  • 236 评论 9.2/10 运动休闲

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