岘港海滩铂尔曼度假酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 1,932 评论

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岘港海滩铂尔曼度假酒店 - Image 1
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Vo Nguyen Giap street, NGU HANH SON WARD, 550000 岘港, 越南

描述

酒店其他优惠

  • 独特美食和创意饮品概念，将当地美食和地道菜品相融合

  • "客房带私人阳台，小屋带私人花园"

  • "酒店建在沙滩上，时时刻刻带给您舒适惬意的住宿体验"

  • "会议室带室内外功能区"

  • 距市中心和国际机场最近的度假酒店

我们的客房

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酒店位置

岘港海滩铂尔曼度假酒店

Vo Nguyen Giap street, NGU HANH SON WARD
550000 岘港
越南

GPS:16.040022, 108.249353

电话
传真 +84 236 3951 898

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  1,932 评论

客户意见评级 4.0/5

Xiaofeng N. 家庭住宿 - 所有已确认评论

服务很好 早餐还行 硬件太老旧了

Dear Mr. Xiaofeng N., Thank you very much for sharing your feedback. We are glad to hear that you appreciated our beach location and the service provided by Nick. We sincerely apologize that some of our facilities felt outdated and that the Tet set meal did not meet your expectations. Your feedback regarding both the facilities and dining will be shared with the relevant teams so we can continue to improve. We truly appreciate your comments and hope to welcome you back for an even better experience in the future. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

客户意见评级 5.0/5

Kang X. 家庭住宿 - 所有已确认评论

该独家酒店非常好，紧邻沙滩，加上泳池，简直是孩子们的天堂。

Dear Mr. Kang X., Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed our accommodations and found our hotel fantastic. It’s great to know that the beach and swimming pool made your stay a paradise for your kids. We look forward to welcoming you and your family back for another memorable stay! Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

客户意见评级 5.0/5

Yi C. 商务住宿 - 所有已确认评论

体验感很强，住得不错，有钱人休假很好

Dear Mr. Yi C., Thank you very much for your great feedback! We’re delighted to hear that you enjoyed our excellent location, comfortable accommodations. Regarding the Wi-Fi, thank you for letting us know that improving the ease of access would enhance your experience. We truly appreciate your suggestion and will review this with our IT team to make the connection process smoother and more convenient for our guests. We also noticed your lower score for breakfast and would greatly appreciate it if you could share more details that was it related to the variety, taste, or other aspects? Your feedback is very valuable in helping us improve the breakfast experience for our guests. We look forward to welcoming you back for another wonderful stay! Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

客户意见评级 4.5/5

Hongkai Y. 情侣住宿 - 所有已确认评论

作为白金会员，房间升级了，还有特别丰盛的welcome fruit，以及免费的机场接送机，非常感谢。但是，有一点感觉很别扭，退房时我跟前台说漱口杯碎了，她马上说100k越南盾，而不是问候手有没有受伤，这也是我第一次入住酒店因为一个杯子碎了被收费，在雅高和其他品牌酒店的入住中一个普通杯子碎了，基本都被免收，因为毕竟不是昂贵的酒店设施或物品。

Dear Mr. Hongkai Y., Thank you very much for your feedback and for being a valued Platinum member. We’re delighted to hear that you enjoyed the room upgrade, welcome fruit, and airport transfers, and we’ll be sure to pass on your kind words to Nhat Anh for making your stay special. We also appreciate your comments regarding how the front office handled the broken mouthwash cup. Please be assured that our management team has discussed and reviewed the procedure for charging for damaged items to ensure it is applied appropriately and with more consideration in the future. We truly value your loyalty and hope to welcome you back soon for another memorable stay. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

客户意见评级 5.0/5

Xu Z. 家庭住宿 - 所有已确认评论

岘港伯尔曼酒店真是一次令人难忘的入住体验！从踏入酒店的那一刻起，每一位服务人员都展现出无微不至的热情与关怀，让人倍感温暖。酒店非常重视会员权益，贴心为我们升级到了高楼层房间，窗外视野极佳，湛蓝海景与城市风光尽收眼底，每天醒来都心旷神怡。 前台和大堂经理专业又周到，流畅的中文沟通更让我们惊喜不已，无论咨询还是需求响应都顺畅贴心。酒店环境同样令人赞叹，绿意盎然的花园与近在咫尺的洁白沙滩相映成趣，漫步其间，浓郁度假感扑面而来，真正实现了远离喧嚣、放松身心的完美假期。 由衷感谢伯尔曼团队的用心，让这次岘港之旅格外美好！

Dear Mr. Xu Z., Thank you very much for sharing such a wonderful review of your stay at Pullman Danang Beach Resort. We are truly delighted to know that you had a memorable experience and enjoyed the relaxing resort atmosphere, ocean view room upgrade, and the attentive service from our team. It is our great pleasure to learn that I and my team made your stay even more comfortable with the professional assistance and smooth communication in Chinese even my Chinese was not really good. We are also glad that you appreciated the lush gardens, the white sandy beach, and the tranquil environment that make Pullman Danang a perfect place to unwind. Your kind words are the greatest motivation for me and the team. We sincerely look forward to welcoming you back soon for another wonderful stay by the sea. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

其他网络用户评价我们的酒店

  • 719 评论 9.5/10 位置
  • 905 评论 8.6/10 房间
  • 1,586 评论 9.5/10 服务
  • 22 评论 8.5/10 上网
  • 503 评论 9.3/10 早餐
  • 484 评论 9.4/10 沙滩
  • 473 评论 8.7/10 设施
  • 361 评论 9/10 清洁度

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