岘港海滩铂尔曼度假酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 1,909 评论

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Vo Nguyen Giap street, NGU HANH SON WARD, 550000 岘港, 越南

描述

酒店其他优惠

  • 独特美食和创意饮品概念，将当地美食和地道菜品相融合

  • "客房带私人阳台，小屋带私人花园"

  • "酒店建在沙滩上，时时刻刻带给您舒适惬意的住宿体验"

  • "会议室带室内外功能区"

  • 距市中心和国际机场最近的度假酒店

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酒店位置

岘港海滩铂尔曼度假酒店

Vo Nguyen Giap street, NGU HANH SON WARD
550000 岘港
越南

GPS:16.040022, 108.249353

电话
传真 +84 236 3951 898

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  1,909 评论

TripAdvisor 评级  4.7/5  3,241 评论

卓越奖 2024

Relaxing Stay, Warm Staff!

Tripadvisor 评级 5.0/5

Sydney D 经 TripAdvisor 认证的评论

Had a great stay as always! From the hotel pick up down to checkout! The check in manager was sincerely accommodating and allowed me to make changes jn my hotel preferences on the spot, and very quickly at that! Everyone was friendly but most outstanding were Sherry from the front desk and Kelvin. Concierge also ensured i was brought in time and booked at a restaurant which had a great view of the river and probably the best view of the dragon bridge breathing water and fire. I had 2 suits made in Hoi An in a tailor recommended by Sherry and Kelvin and I'm more than satisfied with my custom tailored suit. Definitely not the last time i'll be staying at this hotel and i look forward to another relaxing time here.

Xin chào Mr. Sydney D, Thank you very much for your kind review. We are thrilled to hear that you had another great and relaxing stay with us. It is fantastic to know that our team, especially Sherry, Kelvin, and our concierge—provided attentive and personalized service, making your experience seamless and memorable. We are also delighted that the tailor recommendation in Hoi An worked out perfectly for your custom suits! Your kind words will be shared with our team, and they will be thrilled to know how much you appreciated their efforts. We look forward to welcoming you back for another enjoyable and relaxing stay soon! Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

ANH IS GREAT COORDINATOR, the services is top notch👋 I have the best experience of my life, its really amazing staying

Tripadvisor 评级 5.0/5

Nick O 经 TripAdvisor 认证的评论

ANH IS GREAT COORDINATOR, the services is top notch👋 I have the best experience of my life, its really amazing staying in this hotel, from india love❤️

Xin chào Mr. Nick O, Thank you so much for your wonderful feedback! We are thrilled to hear that you had the best experience of your life with us and that Anh provided exceptional coordination. Your kind words about our services mean a lot to our team. We are delighted that you enjoyed your stay and felt at home, all the way from India. We look forward to welcoming you back for another amazing experience soon! Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

Pullman

Tripadvisor 评级 5.0/5

Eman A 经 TripAdvisor 认证的评论

The kids' club was absolutely wonderful, and Ms. Thao was incredibly friendly, kind, and professional with the children. My children loved her so much. Thank you!

Xin chào Mrs. Eman A, Thank you very much for sharing your feedback! We are delighted to hear that your children enjoyed the Kids’ Club and had such a positive experience with Ms. Thao. We will make sure to pass on your kind words to her, as she will be thrilled to know how much your children appreciated her friendliness, kindness, and professionalism. We look forward to welcoming you and your family back for another memorable stay! Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

4 star

Tripadvisor 评级 4.0/5

Josiebeth C 经 TripAdvisor 认证的评论

Da Nang Pullman is a nice resort but since we booked it thru luxury escape, I'm a bit disappointed. It's suppose to be all inclusive but upon arrival around 3:00 pm, my husband and myself was a bit hungry, we decided to have a late lunch. They charge us for that lunch apparently because our benefits should only start at dinner time till lunch before our departure. That's such petty reason for a 5 supposedly star hotel. Lucky, our initial sad experience was covered by wonderful staff by Hoa, restaurant, Jennie from restaurant as well and Sherry from the reception. These 3 individuals stands out from the rest for their exemplary attitudes. Hopefully before we checked out tomorrow Nov 27, will have amazing memories. Sometime last 2 years ago, we also book thru luxury escape Pullman in Maldives and I must say, that was truly an all inclusive stay. Thumbs up to Pullman in Maldives but Pullman Danang hmmmm🥲

Xin chào Mrs. Josiebeth C, Thank you very much for taking the time to share your detailed feedback. We are truly sorry to hear about the disappointment you experienced upon arrival regarding the inclusions of your Luxury Escapes package. We understand how frustrating it must have felt, especially when you were expecting a fully all-inclusive experience similar to your stay in the Maldives. For Luxury Escapes packages at our resort, the inclusions are structured around two meals per day. While the official benefit period begins from dinner on the day of arrival to lunch on the day of departure, we always try to remain flexible on a case-by-case basis. In many situations, we are able to accommodate a change between lunch and dinner upon request, as long as the total of two meals per day is maintained. We regret that this was not clearly communicated during your check-in, and we will reinforce this with our team to avoid any future misunderstandings. On a positive note, we are delighted to hear that Hoa and Jennie from the restaurant, as well as Sherry from Reception, were able to brighten your stay with their warm and attentive service. They will be very happy to know they made a meaningful difference. Thank you once again for your valuable feedback. We hope the rest of your stay brings many wonderful memories, and we would be pleased to welcome you back for an even smoother and more enjoyable experience in the future. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

Fantastic place

Tripadvisor 评级 5.0/5

KevinParticularGuest 经 TripAdvisor 认证的评论

Sang greeted me warmly from the time I arrived. Emmy (the customer relations person) was absolutely brilliant. Off the scale.

Xin chào Mr. Kevin R, Thank you very much for your kind words. We are thrilled to hear that you had a fantastic experience and that Sang and Emmy made such a positive impression. Your compliments will be shared with them.They will be delighted to know their efforts were appreciated. We look forward to welcoming you back for another memorable stay. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

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其他网络用户评价我们的酒店

  • 708 评论 9.5/10 位置
  • 898 评论 8.5/10 房间
  • 1,554 评论 9.6/10 服务
  • 18 评论 7.1/10 上网
  • 493 评论 9/10 食物
  • 490 评论 9.4/10 早餐
  • 460 评论 8.8/10 设施
  • 354 评论 9.2/10 清洁度

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