岘港汉江诺富特高级酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 1,683 评论

保证最优惠房价
岘港汉江诺富特高级酒店 - Image 1
岘港汉江诺富特高级酒店 - Image 2
岘港汉江诺富特高级酒店 - Image 3
岘港汉江诺富特高级酒店 - Image 4
36 Bach Dang Street, Hai Chau District, 550000 岘港, 越南

描述

酒店其他优惠

  • 位于岘港市中心，地理位置独特

  • “方便前往旅游景点和国际机场”

  • 客房带阳台，可欣赏城市全景

  • “灵活多样的餐饮和场所选择”

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

岘港汉江诺富特高级酒店

36 Bach Dang Street, Hai Chau District
550000 岘港
越南

GPS:16.077222, 108.223333

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

THE SQUARE

每天早晨，Square 都提供丰盛的自助早餐。太阳落山后，餐厅转而提供由才华横溢的主厨在闪闪发亮的开放式厨房现场烹制的主题自助餐，更有每周一次的海鲜盛宴之夜等着您。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  1,683 评论

TripAdvisor 评级  4.8/5  4,395 评论

卓越奖 2025

7 night stay at the Novotel Han River

Tripadvisor 评级 5.0/5

kateandwaz 经 TripAdvisor 认证的评论

We stayed 7 nights at the Novotel, the staff provided excellent service especially in the executive lounge. Team member Luong was fantastic at breakfast each morning. On the first day we asked for bananas and every day after that Luong brought a plate of bananas to our table along with cold hand towels. We had a great corner suite room overlooking the river with a nightly turn down service. We highly recommend this hotel.

Dear kateandwaz, Thank you very much for sharing such a thoughtful review of your 7-night stay at Novotel Danang Premier Han River. We are delighted to know that you enjoyed the excellent service provided by our team, especially in the executive lounge. We are particularly pleased to hear your kind words about Luong. His attentive gesture of bringing bananas and cold hand towels each morning is a wonderful example of the personalized care we strive to deliver. It is also great to know that you appreciated your corner suite overlooking the river and the nightly turndown service. Your recommendation means a lot to us and serves as a great encouragement for our entire team. We look forward to welcoming you back soon for another memorable stay by the Han River. Best Regards, Tin Nguyen/ Front Office Manager Novotel Danang Premier Han River

Thanks and Happy New Year

Tripadvisor 评级 5.0/5

Mike C 经 TripAdvisor 认证的评论

We are long term residents at the Hotel and would like to thank and wish the staff and management a very happy New Year, particularly: Tram and all of the staff who worked so hard to produce a great New Years Eve buffet evening. All of the staff at the Gourmet Bar Jennifer and the girls at the front desk. Thanks and Happy New Year from Mike and Chris

Dear Mike and Chris, Thank you very much for your kind message and wonderful New Year wishes. We are truly honored to have you as our long-term residents and sincerely appreciate your continued support and trust in Novotel Danang Premier Han River. Your special recognition of Tram and the entire team for their hard work in delivering a memorable New Year’s Eve buffet, as well as the staff at the Gourmet Bar and Jennifer with the front desk team, means a great deal to us. Your warm words will certainly be shared with them, as they will be delighted to know their efforts made such a positive impact. On behalf of our management and all team members, we would like to wish you a very Happy New Year filled with good health, happiness, and many joyful moments. We look forward to continuing to take care of you and making your time with us just as enjoyable in the year ahead. Best Regards, Tino Le – Duty Manager Novotel Danang Premier Han River

Average Stay, but Questionable Integrity regarding Guest Feedback (Cherry Picking?)

Tripadvisor 评级 2.0/5

FarAway57771553360 经 TripAdvisor 认证的评论

I stayed at Novotel Danang Premier Han River on December 21, 2025 (Room No. 2811). To be fair, my one-night stay was decent. It was not a disaster like my experience at Grand Mercure Danang, nor was it exceptionally memorable. It was just a standard stay. ​However, I am writing this review to point out the management's dishonesty regarding the Accor Guest Satisfaction Survey (GSS). ​1. Selective Survey Distribution As a Platinum Member, I always receive a GSS email after checkout. However, I did not receive one from this hotel, while I received them immediately from other Accor hotels (e.g., Novotel Hong Kong Citygate) during the same trip. ​2. Illogical Excuses When I asked the Duty Manager (Mr. Tino) why I didn't receive the survey, he claimed the system sent it to a "secondary WeChat email" in my profile. This explanation makes no sense. ​The hotel successfully sent the Booking Confirmation and Welcome Email to my Primary Email (Naver) before my arrival. ​The system clearly knows my primary contact. ​It is highly suspicious that the "system error" happened ONLY for the feedback survey. ​3. Conclusion It seems this hotel tries to filter out guests (Cherry Picking) to avoid potential neutral or negative feedback. The hardware is fine, but the software (Management Integrity) is disappointing

Dear Mr. Lim, Cheal Hwi, Warm greetings from Novotel Danang Premier Han River. Thank you very much for taking the time to share your experience with us following your recent stay on December 21, 2025. We are pleased to know that your overall stay was decent, but we are truly concerned about your comments regarding the Guest Satisfaction Survey (GSS). Please accept our sincere apologies for the frustration and disappointment this caused. After carefully reviewing your case, we have verified that the TARS system of Accor automatically changed the email address in your ACDC guest profile from your Naver account to your WeChat account and set the WeChat address as the primary contact. This system changes unfortunately resulted in the survey being sent to the incorrect email. We fully understand how this appeared inconsistent, especially since your booking confirmation and welcome email were successfully delivered to your Naver account. We want to assure you that this was not an intentional action by our hotel team. We are already sending an alert to Accor ACDC to investigate the reason for this change and to implement a fix so that similar issues do not occur in the future. Transparency and integrity in guest feedback are of utmost importance to us, and we regret that this technical error gave the impression of selective survey distribution. Your loyalty as a Platinum Member is highly valued, and your feedback helps us improve both our service and our systems. We sincerely hope you will allow us another opportunity to welcome you back and provide you with the seamless and trustworthy experience you deserve. Thank you once again for bringing this matter to our attention. Best Regards, Tin Nguyen/ Front Office Manager Novotel Danang Premier Han River

Wonderful.

Tripadvisor 评级 5.0/5

f15_Zain 经 TripAdvisor 认证的评论

Novotel Da Nang Hotel — a wonderful hotel overlooking the river. The staff and service are excellent, and it’s close to all amenities. It’s also near the Dragon Bridge, where a beautiful event takes place every weekend. Thank you, Vietnam. Thank you, Novotel.

Dear f15_Zain, Thank you very much for sharing your wonderful review and perfect rating following your stay at Novotel Danang Premier Han River. We are truly delighted to hear that you enjoyed the beautiful river view, our excellent service, and the convenient location close to key attractions. It is especially pleasing to know that the proximity to the Dragon Bridge and its weekend events added to your memorable experience. Your kind words about our team mean a great deal to us and will certainly be shared as encouragement to continue delivering exceptional hospitality. Thank you once again for choosing Novotel Danang Premier Han River. We look forward to welcoming you back for another wonderful stay in the future. Best Regards, Tino Le – Duty Manager Novotel Danang Premier Han River

good

Tripadvisor 评级 5.0/5

Nomad39393864301 经 TripAdvisor 认证的评论

On my first trip to Da Nang, I had a great time at a friendly and clean accommodation. Kevin, the staff member, was especially friendly and spoke English fluently, making communication easy.

Dear Nomad39393864301, Thank you very much for taking the time to share your kind feedback regarding your recent stay at Novotel Danang Premier Han River. We are delighted to hear that you enjoyed our friendly atmosphere and clean accommodations. It is especially rewarding to know that Kevin made your experience memorable through his exceptional service. Your compliments will certainly be shared with him and the entire team as encouragement to continue delivering outstanding hospitality. We look forward to welcoming you back again in the future. Best Regards, Tino Le – Duty Manager Novotel Danang Premier Han River

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,053 评论 9.3/10 位置
  • 1,655 评论 9.1/10 房间
  • 1,906 评论 9.5/10 服务
  • 11 评论 8.6/10 上网
  • 709 评论 9.6/10 早餐
  • 639 评论 9.4/10 清洁度
  • 546 评论 9.4/10 食物
  • 511 评论 9.1/10 氛围

支持方 Trustyou

我们在附近的其他酒店

我们位于 岘港 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。