岘港汉江诺富特高级酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 1,696 评论

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36 Bach Dang Street, Hai Chau District, 550000 岘港, 越南

描述

酒店其他优惠

  • 位于岘港市中心，地理位置独特

  • “方便前往旅游景点和国际机场”

  • 客房带阳台，可欣赏城市全景

  • “灵活多样的餐饮和场所选择”

我们的客房

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酒店位置

岘港汉江诺富特高级酒店

36 Bach Dang Street, Hai Chau District
550000 岘港
越南

GPS:16.077222, 108.223333

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

THE SQUARE

每天早晨，Square 都提供丰盛的自助早餐。太阳落山后，餐厅转而提供由才华横溢的主厨在闪闪发亮的开放式厨房现场烹制的主题自助餐，更有每周一次的海鲜盛宴之夜等着您。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  1,696 评论

TripAdvisor 评级  4.8/5  4,401 评论

卓越奖 2025

Thanks a lot for the Premier Lounge

Tripadvisor 评级 5.0/5

Tuyen N 经 TripAdvisor 认证的评论

Premier Lounge is absolutely the best – truly outstanding! 🌟 The atmosphere is luxurious and relaxing, making you feel comfortable right away. Every detail is perfectly taken care of, and the service is beyond excellent. Huge thanks to Nami, Luccie, Phuong, and Tran for their exceptional hospitality. 💖 They are kind, attentive, and highly professional, making the experience feel special and unforgettable. Without a doubt, this is the best experience ever. Highly recommended, and I will definitely be coming back! 💯✨

Beef pho in Gourmet Bar

Tripadvisor 评级 5.0/5

johnng1253 经 TripAdvisor 认证的评论

Angus Beef pho on stone bowl in Gourmet Bar is the best, is sooooo delicious, just the best in Vietnam ❤️😋the service is excellent

Dear johnng1253, Thank you very much for sharing your 5-star review of the Gourmet Bar at Novotel Danang Premier Han River. We are delighted to know that you enjoyed our Angus Beef pho served in a stone bowl, and that you found it to be “the best in Vietnam.” Our culinary team takes great pride in preparing authentic dishes with premium ingredients, and your recognition of the taste and presentation is truly rewarding. We are equally pleased that our service team contributed to making your dining experience excellent. Your kind words are a wonderful encouragement to our staff, and we look forward to welcoming you back soon to enjoy more memorable meals by the Han River. Best Regards, Tin Nguyen/ Front Office Manager Novotel Danang Premier Han River

Good service for the premier league.

Tripadvisor 评级 4.0/5

Choong T 经 TripAdvisor 认证的评论

Thank you ms Kite and ms Luccie for arrangements my wife birthday surprise, for the premier lounge service is excellent, and the staff is great and friendly, the Han River view from the premier lounge is fantastic. Thank you so much for all the great service. For the LV4 buffet team, food variety is good enough, the pho Bo is great. But the service team not so friendly.

Dear Choongt2026, Thank you very much for sharing your detailed feedback regarding your recent stay at Novotel Danang Premier Han River. We are delighted to hear that the Premier Lounge service exceeded your expectations and that Ms Kile and Ms Luccie helped make your wife’s birthday a memorable occasion. Your kind words about the lounge team and the beautiful Han River view are truly appreciated and will be shared with them. We also appreciate your comments regarding the Level 4 buffet. While we are pleased to hear that you enjoyed the variety of food and particularly the Pho Bo, we regret that the service team did not provide the level of friendliness you expected. Your feedback has been shared with our culinary and service teams to ensure that improvements are made. Thank you once again for your kind feedback. We look forward to welcoming you back to Novotel Danang Premier Han River for another memorable experience. Best Regards, Tino Le - Duty Manager Novotel Danang Premier Han River

Awesome experience

Tripadvisor 评级 5.0/5

P6633QAalexc 经 TripAdvisor 认证的评论

Everything was awesome.. Friendly staff and great atmosphere. Kevin from the front desk was very helpful. The breakfast was amazing and tasty.

Dear P6633QAalexc, Thank you very much for sharing your wonderful feedback regarding your recent stay at Novotel Danang Premier Han River. We are thrilled to hear that you had an awesome experience, enjoyed our friendly staff, and found the atmosphere welcoming. It is especially gratifying to know that Kevin from the front desk made a positive impact and that you found our breakfast amazing and tasty. Your kind words will be shared with the team as encouragement to continue delivering exceptional service and memorable experiences for our guests. We truly appreciate your perfect rating and look forward to welcoming you back for another enjoyable stay in the future. Best Regards, Tino Le - Duty Manager Novotel Danang Premier Han River

Poor Expereincce in 5 Stars Establishment

Tripadvisor 评级 1.0/5

SUMOL4 经 TripAdvisor 认证的评论

We booked and stayed at a one-room apartment at the Novotel. We were disappointed with the dining experience at the Hotel Lobby. Our room was being cleaned, we asked if we can consume our take away at the table outside the restaurant. (The main restaurant was closed for renovation). They said YES. We sat down, I ordered my food. And also start to eat my take away. Another staff member came, told us off, and insisted that outside food is not allowed. The approach was not friendly, or maybe it was my perception, and I was trying to understand her accent. We decided to cancel our meal order and left the place in total disappointment. I truly understand and respect the food hygiene guideline. I hope you also have world-class customer service guidelines within the Accor Group. In all guidelines, there is also an exception, empowerment to handle incidents on a case-by-case basis. This makes a difference between an average or a world-class establishment. Not sure if I would want to return to an avearge establishment again.

Dear SUMOL4, Thank you for taking the time to share your detailed feedback regarding your recent experience at Novotel Danang Premier Han River. We sincerely apologize for the confusion and disappointment you encountered during your dining experience in the hotel lobby. We regret that the communication regarding consuming take-away food was not consistent and that our staff’s approach made you feel uncomfortable. Please be assured that your comments have been shared with our Food & Beverage team to ensure better clarity, consistent service, and professional handling of similar situations in the future. At Novotel, we strive to uphold both high hygiene standards and world-class service, and we regret that we fell short of your expectations in this instance. Your observations are valuable to us as they help us improve our service and empower our staff to handle unique situations with care and flexibility. We hope you may consider giving us another opportunity in the future to provide the exceptional experience you rightfully expect from an Accor property. Best Regards, Tino Le - Duty Manager Novotel Danang Premier Han River

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其他网络用户评价我们的酒店

  • 1,116 评论 9.4/10 位置
  • 1,730 评论 9.1/10 房间
  • 2,048 评论 9.4/10 服务
  • 11 评论 8.6/10 上网
  • 742 评论 9.6/10 早餐
  • 672 评论 9.5/10 清洁度
  • 582 评论 9.2/10 食物
  • 565 评论 9.2/10 氛围

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