Novotel Diyarbakir 5 stars

Customer review rating (ALL Rating) 4.4/5 53 reviews

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Description

Hotel extras

  • Free WIFI

  • Close to Forum shopping center

  • Non-smoking rooms

  • 24-hour security staff

  • Private indoor car park

Our accommodation(s)

Hotel location

Novotel Diyarbakir

Elazig Bulvari 1.Cadde Mah., No:153/1 Yenisehir
21120 DIYARBAKIR
Turkey

GPS:37.95686, 40.185559

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVIST RESTAURANT

The Novist Restaurant serves international dishes as well as Turkish specialities in an elegant environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  53 reviews

TripAdvisor Rating  4.5/5  278 reviews

Certificate of excellence 2022

Perfect

TripAdvisor rating 5.0/5

p0d0san Families - TripAdvisor review

A few days ago, we visited the Novotel in the city of Diyarbakir.I have to say that first of all the hotel was in an excellent location just a few minutes away from the city center and next to a large shopping mall. It had a very large parking, which helped us a lot because it was difficult to park outside the hotel. The staff welcomed us very warmly and were very friendly and welcoming. The hotel facilities were excellent, very modern and clean as well as the rooms. There was a very nice and clean indoor pool which was very relaxing after such a long and tiring trip. The room were very beautiful, modern, large and also offered you all the comforts you could wish for. We also tried the hotel's kitchen and everything was simply delicious. The breakfast was rich with many local delicacies, well cooked and generally had many things that anyone would want to eat. Finally, check in and check out were very quick and easy thanks to the quick help of the staff.

Quality

TripAdvisor rating 5.0/5

Denis K Friends getaway - TripAdvisor review

This is such a beautiful place for the first time I had a nice breakfast thanks for everything If I come to Diyarbakır, the waiters of the place I would go to first were very nice, they did not disturb us at all. They gave us unlimited tea and coffee as a treat, thank you for everything, the cooks were also very good hand taste. it was very nice

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Diyarbakir. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Diyarbakır Hotel Management

well located

Customer review rating 4.0/5

Kamiran O. Families - Confirmed reviews ALL

It was a good experience to stay at Novotel. one concern that needs to be considered is to discount the price for repetitive customers.

Dear Kamiran Shivan O. O., We very much appreciate your comments regarding your stay at the Novotel Diyarbakir. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Demir Novotel Diyarbakır Operation Manager

My experience with Novotel in Diyarbakir

TripAdvisor rating 4.0/5

Hawsang K Families - TripAdvisor review

The things that I did not like: The reception staff, when I visited the hotel for check-in there was 3 staff in the reception (Muhammad, Pelin, and one other guy but don't know his name), the took all the details and told me to wait till they finish entering the data, but they took 45 minutes and checked in many other visitors, and when I asked them they said because we are 7 persons so it will take time, actually there were a group of people with 10 people and they just finished in 10 minutes. Also, when I looked at the hotel on Booking.com the total was 183$ but when Pelin (reception staff) finished check-in she said that the total is 230$, I asked her that there is a mistake and I will just pay 183$, she called the manager and took other 10 minutes then agreed to pay only 183$ The things that I liked: Clean, comfortable rooms and toilets with great staff in the parking.

Dear guest, Thank you for letting us know about his experiences during your trip to Novotel Diyarbakir. First of all, we apologize for not being able to reflect the quality of our international service during your stay. I would like to inform you that as a result of the interview I had with the members of the team regarding the negative experience you had, the necessary measures were taken to prevent the same situation from happening again in the future. We would like to thank you once again for the time you have spent expressing your opinion, and we would like to tell you that your comments are extremely valuable for the development of our work to continuously improve the quality of our services. We will be delighted to welcome you back to our Hotel on your next trip. Best Regards, Novotel Diyarbakir Hotel management

wonderful location

Customer review rating 4.0/5

Kamiran Families - Confirmed reviews ALL

I have a good time with Novotel Diyarbakir... it is on my way so I take a good rest before heading to Elazig. besides, the staff is helpful in all means. The room and bath are absolutely clean which give you the sense to stay comfortably.

Dear Kamiran Shivan O. Othman, We very much appreciate your comments regarding your stay at the Novotel Diyarbakir. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Demir Novotel Diyarbakır Operations Manager

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Other web-users rate our hotel

  • 51 reviews 9/10 Location
  • 75 reviews 7.2/10 Room
  • 119 reviews 8.8/10 Service
  • 81 reviews 8.3/10 Cleanliness
  • 33 reviews 8.9/10 Breakfast
  • 22 reviews 9.1/10 Vibe

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