ソフィテル シンガポール セントーサ リゾート&スパ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 3,526 件のレビュー

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2 Bukit Manis Road, Sentosa, 099891 シンガポール, シンガポール

説明

ホテルのその他の情報

  • 海のパノラマ ビューと緑豊かな緑に囲まれた静かなできる安息の場

  • 食欲をそそり、味覚を満足させる素晴らしいお料理

  • 広大な屋外スパガーデンを併設する、数々の受賞歴を誇るSoSPA

  • お子様にお食事と楽しいアクティビティを提供するMyKidsパッケージ

  • ユニークなお飲物でくつろいでいただけるMyGlassパッケージ

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ホテル所在地

ソフィテル シンガポール セントーサ リゾート&スパ

2 Bukit Manis Road, Sentosa
099891 シンガポール
シンガポール

GPS:1.24517, 103.827905

電話番号
ファックス +65 6275 0228

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  3,526 件のレビュー

トリップアドバイザーの評価  4.5/5  6,878 件のレビュー

Fabulous hotel and pool

トリップアドバイザーの評価 5.0/5

129katharinem トリップアドバイザー認証口コミ

This is my second time at this fabulous hotel. Rooms are beautiful with a lovely tiled bathroom with separate shower and bath. Elegant outdoor corridors and bar. Great location for peace and quiet near the beach. There are 130 stairs down to the beach at the side of the pool. This is equivalent to 8 and a half flights so you will need a certain degree of fitness. It is then a 15-20 minute flat walk to Beach Station or there is a regular free shuttle bus. The pool is particularly good and is probably my favourite hotel pool ever. Great wifi and air conditioning. Fans in the hotel keep bugs away. Resident peacocks. There is a little pond in which fish will nibble your feet. They are very enthusiastic and it is very tickly. Dined at Cliffs restaurant the last time. Pricey but good.

Appalling

トリップアドバイザーの評価 1.0/5

Sylvia T トリップアドバイザー認証口コミ

Called the hotel for an enquiry ten times. They put me through to a phone operator where it promptly proceeded to cut me off, appalling for a supposedly five star hotel. Apparently everyone is unavailable to help me with my room booking. Book at your own risk.

Bonjour Sylvia T., Thank you for taking the time to share your experience with us. We sincerely regret to hear about the difficulty you faced in reaching our Ambassadors for assistance with your room booking. This is certainly not the level of service we strive to provide and we understand how frustrating this must have been for you. Please be assured that we take your feedback seriously and will be reviewing our phone service to ensure a more seamless experience for our guests. Your feedback is invaluable to us as we continually strive to enhance the experience for all our guests. Should you still require assistance with your booking, we would be happy to assist you directly—please reach out to us at h9474@sofitel.com. We truly appreciate your patience and hope to have the opportunity to welcome you to Sofitel Singapore Sentosa, where we can restore your confidence in our hospitality. Warm regards, Specially Kimtuan Assistant Front Office Manager

Our Wedding @Sofitel Sentosa

トリップアドバイザーの評価 5.0/5

Kevin V トリップアドバイザー認証口コミ

--This review is regarding our Wedding done on the 15th February 2025 -- I will try to be short as possible and to summarize our really good experience @Sofitel Sentosa. I will not talk about the package. We choose this place as it is a really quite place to handle a wedding : people can chill outside, with the sunset if it is evening time. Our wedding with 200+ guests was handled by Praba and Sam. As a lot of couple, before the wedding we contacted Proba so many times, asking so many things... And some times it was just to be reassured ! Praba always got the patience and the time to answer us, even if it was weekend or evening time. During the event itself, we cannot expect better : Sam really managed his team like a chef and was always (really always) available if we had any request or last minute question. The food did not deceive anybody. We even got feedback from guest stating the food was really really good ! People also liked the service provided by the entire team. I would like to shared a final thank you to Praba, Sam, and the rest of the team who worked in the ballroom and also from the kitchen and who make these "only" 4 hours, the wedding we hoped. Thank you ! 🙏

Dear KevinvL1064CV, Thank you so much for sharing your heartfelt review and for choosing Sofitel Singapore Sentosa for such an important occasion. We are pleased to hear that your wedding day on February 15th was everything you hoped for and more. It’s wonderful to know that Praba and Sam, along with the rest of the team, were able to provide the support and service that helped make your wedding truly special. Your praise for their patience, professionalism, and attention to detail is greatly appreciated. We’re also so pleased to hear that your guests enjoyed the beautiful setting, food, and service. It was our pleasure to be part of your celebration, and we’re grateful for your trust in us to create a memorable day for you and your loved ones. We wish you both a lifetime of happiness, and we hope to welcome you back for future celebrations! Warm regards, Jayden Choo Assistant Front Office Manager

Excellent Weekend Staycation

トリップアドバイザーの評価 5.0/5

140ivanw ファミリー - トリップアドバイザー認証口コミ

Most certainly an excellent stay at the Sofitel Sentosa. Location, food and facilities did not disappoint us. As usual the staff, from Specially at the front desk, Hafiz and Steven made our check-in quick and fuss free. Peter, Farah and Mimi at the restaurant and bar looked after us very well.

Bonjour 140ivanw, Thank you for your glowing review and for sharing your excellent staycation experience with us. We are delighted to know that our location, cuisine, and facilities met your expectations and contributed to an enjoyable getaway. Your kind mention of our Ambassadors—Hafiz and Steven at the front desk, and Peter, Farah, and Mimi at the restaurant and bar—will certainly be shared with them. It’s heartening to know that their attentive service made a positive impact on your experience. We hope to welcome you back for another relaxing stay at Sofitel Singapore Sentosa Resort & Spa in the near future. Warm regards, Jayden Choo Assistant Front Office Manager

Amazing service and beautiful location

トリップアドバイザーの評価 5.0/5

Fabian B ファミリー - トリップアドバイザー認証口コミ

This hotel was so special, a touch of paradise. The service was incredible, the rooms, the atmosphere, the services… couldn’t fault it. The restaurants were amazing and the food was delicious! Even the room service! Incredible food, the buffet breakfast too had a good variety. Don’t worry about feeling isolated by being in Santosa and away from the city because there is a free shuttle bus that the hotel provides every half hour to Vovocity. It was so handy, we will definitely be revisiting as you could still relax like you were on a tropical island with cocktails and pool days, but also get a quick trip to the bussing city. It’s such a beautiful location! A special mention to JS who was so accommodating and exceeded all our expectations.

Bonjour Fabian, Thank you for sharing such kind words about your recent stay with us at Sofitel Singapore Sentosa Resort & Spa. We are delighted to hear that our resort offered you a tranquil retreat with exceptional service and culinary delights across our restaurants and in-room dining. Our complimentary shuttle service is designed to offer seamless access to the vibrant city while ensuring you can still enjoy island-style relaxation with cocktails and poolside moments. It’s heartening to know you found it so convenient. We will also ensure that our Ambassador, JS, receives your special mention for their attentive hospitality, as they exemplify the heartfelt service culture we strive to provide. Your feedback is invaluable to us as we continually strive to enhance the experience for all our guests. We look forward to welcoming you back for another memorable stay soon. Warm regards, Jayden Choo Assistant Front Office Manager

との提携 TripAdvisor

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  • 521 件のレビュー 5.7/10 お値打ち度

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。