ソフィテル シンガポール セントーサ リゾート&スパ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 3,803 件のレビュー

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2 Bukit Manis Road, Sentosa, 099891 シンガポール, シンガポール

説明

ホテルのその他の情報

  • 海のパノラマ ビューと緑豊かな緑に囲まれた静かなできる安息の場

  • 食欲をそそり、味覚を満足させる素晴らしいお料理

  • 広大な屋外スパガーデンを併設する、数々の受賞歴を誇るSoSPA

  • お子様にお食事と楽しいアクティビティを提供するMyKidsパッケージ

  • ユニークなお飲物でくつろいでいただけるMyGlassパッケージ

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ホテル所在地

ソフィテル シンガポール セントーサ リゾート&スパ

2 Bukit Manis Road, Sentosa
099891 シンガポール
シンガポール

GPS:1.24517, 103.827905

電話番号
ファックス +65 6275 0228

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  3,803 件のレビュー

トリップアドバイザーの評価  4.5/5  6,848 件のレビュー

2023エクセレンス認証

Good service and integrity staff

トリップアドバイザーの評価 5.0/5

Sim V トリップアドバイザー認証口コミ

Excellent service by the security team and special thank you to the honest Mr Ong from Engineering who displayed high integrity and vigilance who helped me find my dropped cash near my car. It would have very much dampened my holiday. Thank you so much!

Fantastic!

トリップアドバイザーの評価 5.0/5

Christiane C トリップアドバイザー認証口コミ

It was my first stay on Sentosa and I had wonderfully relaxing days at the Sofitel. My spacious room was in the Tranquility Wing and I was woken up every morning by the wonderful whistling of the birds. The extensive breakfast buffet is varied and delicious and Peter greeted you warmly every day. The large pool is inviting, the fish spa refreshing and the entire surroundings and nature are a dream. Simply fantastic!

Kudos to the team that made me feel welcome!

トリップアドバイザーの評価 4.0/5

SandyK0710 トリップアドバイザー認証口コミ

Pros: I was there to celebrate my daughter’s birthday as well as to attend a friend’s wedding. We were welcome by the concierge team and we were very impressed by their service. They were helpful, friendly and attentive. They even gifted my daughter a signature peacock plushie after knowing it’s her birthday. This has made her day! Cons: Didn’t not manage to use much of the facilities due to the rain. However, the visit to the gym was a bit of a let-down. The side of the gym roof was dripping water when it rains. For a 5 star hotel, the room and some facilities/appearance of the facade could be more well furnished, as it looks a little old.

School holiday retreat

トリップアドバイザーの評価 5.0/5

ERIC_HE_QINSONG トリップアドバイザー認証口コミ

The kids love the fish spa, laze around the swimming pool and a big shout to Alson. The hotel serve one of the best of Asian and Italian food that we loved. We got upgrade to suit as Accor member and the kids love to laze around and thanks to housekeeping team for making the room clean and a big thanks to Ella.

Underwhelming guest service save for f&b

トリップアドバイザーの評価 3.0/5

graciasim ファミリー - トリップアドバイザー認証口コミ

It’s my 4th stay with the hotel and it will always hold special memories for me having held my wedding here - and I know it’s potential cos our previous stays in 2021 and 2022 were nothing short of delightful. This time for our Nov stay, I redeemed a stayplus and another night of suite upgrade with my Accorplus platinum status to celebrate my birthday together with my toddler. Disappointed to see that there was no welcome amenities - save for a platter of uncut fruits (that appeared to look more like decor than for consumption) and the welcome drink as an AccorPlus platinum member. Was not informed that SoSpa is under renovation which was previously accessible to suite guests. Front desk said they will get back to me to see if they can offer any form of consolation, did not hear back from them so I had to approach them the next day to express my disappointment. Front desk manager then asked what they could do for me and I requested for the welcome amenities as per my previous stay - but the standard paled in comparison despite this time we are staying as an Accorplus member (previous stays no membership yet). Also, we accidentally left behind my son’s soft toy, having our hands full during checkout - I called and emailed the hotel immediately when we found it missing on the same day that we checked out but hotel staff were unable to locate it the next day. Did not receive a callback for updates despite being promised one. Landscaping was also in dire need of some TLC with overgrown grass and weed covering the once beautiful lawns. Only positive feedback regarding our stay is the quality of the service and food from the F&B establishments. Shoutout to Emma, Liyana and Mani from the Cliff for salvaging our day with a stellar dining experience to celebrate our birthdays. Thankful to Alson at the pool for his hospitality and offering me an extra welcome drink when he recognized me from the previous stay. He also offered to take photos for us against the sunset backdrop. Last but not least, Peter from Kweezeen is a star and made our breakfast experience truly enjoyable with his attention to detail (understanding the challenge when dining with a toddler) and outstanding service standards. Thank you Emma, Liyana, Mani, Alson and Peter. We will definitely be back for the dining experience - just not the hotel stay.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 796 件のレビュー 8.4/10 ロケーション
  • 2,014 件のレビュー 7.1/10 客室
  • 2,665 件のレビュー 7.6/10 サービス
  • 27 件のレビュー 7/10 インターネット
  • 993 件のレビュー 7/10 料理
  • 914 件のレビュー 7.5/10 雰囲気
  • 596 件のレビュー 6.3/10 清潔さ
  • 501 件のレビュー 6/10 お値打ち度

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周辺の他の施設

シンガポールのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。