Dear Mr. Hui W., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Dear Mr. Cheng C. T., Thank you for taking the time to share your detailed feedback. We sincerely apologize that some aspects of your stay did not meet your expectations. We are particularly sorry about the issues with the electrical outlet, faucet and showerhead, as well as the condition of the curtains. Please rest assured that your comments have been shared with our Engineering and Housekeeping teams for further inspection and corrective action. Thank you once again for your valuable feedback and continued trust. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience. Sincerely, Marc DUPUIS General Manager

Dear Mr. Erfei W., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an happy stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Dear Ms. Chia Y. L., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Dear Mr. Pengfei, Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I greatly appreciate your comments about different aspects of the room and these candid opinions would be a guideline for us to define what we still need to improve on. In taking great care of our valued customers, our main priority is to be able to offer a very well maintained and comfortable atmosphere while retaining the brand spirit of "Well-being at the best price". We are also going to apply different training for our colleagues for service improvement and share with them your feedback as a lesson during their learning process. Our guests are our number one priority at the property and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around. Once again, thank you for sharing your thoughts and we are looking forward to welcome you back in the near future at ibis Saigon Airport. Sincerely yours, Marc DUPUIS General Manager

Dear Mr. Huiliang S., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Dear Mr. Shan K. W., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Dear wei w., We are very grateful for your comments regarding your stay at ibis Saigon Airport. Any positive feedback brings us joy. I will share your feedback with my teammates. I am sure this feedback will be an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones. Best regards, Marc DUPUIS General Manager

Dear Jiangfu L., Thank you very much for your wonderful review and recommendation. We are delighted to know that you found our hotel clean, comfortable, and good value for money. It is especially rewarding to hear that our competitive pricing and well-maintained facilities contributed to a pleasant stay in Ho Chi Minh City. Your kind words are greatly appreciated and serve as encouragement for our entire team. Thank you once again for choosing ibis Saigon Airport. We look forward to welcoming you back in the near future. Kind regards, Marc DUPUIS General Manager

Dear Mr. Hing K. H., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Dear Mr. Zhengnan, Thank you very much for your kind review. We are truly delighted to know that you enjoyed our convenient location near the airport, the complimentary shuttle bus service, as well as the cleanliness of the hotel. Your kind compliments about our friendly team and their English communication skills are especially appreciated and will certainly be shared with them. Thank you once again for choosing ibis Saigon Airport. We sincerely look forward to welcoming you back in the future. Kind regards, Marc DUPUIS General Manager

Dear Mr. Fan L., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Dear Mr. Kuan, We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Dear Mr. LIGE G., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive continuously to improve the quality of our services. Maintaining the ibis brand spirit worldwide, we apply the standard of the room: simple and most convenient for guest use and optimize the most space for the bedroom and living area. We apologize if this might create some discomfort for you yet we hope that the comfortable bed, helps us to equal up the minus points somehow. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Marc DUPUIS General Manager

Dear Mr. W., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Dear Ms. Yang, We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive continuously to improve the quality of our services. Maintaining the ibis brand spirit worldwide, we apply the standard of the room: simple and most convenient for guest use and optimize the most space for the bedroom and living area. We apologize if this might create some discomfort for you yet we hope that the comfortable bed, helps us to equal up the minus points somehow. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Marc DUPUIS General Manager

Dear Mr. Jianqiang L., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very closed to Tan Son Nhat International Airport. Our guest satisfaction is utmost important to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit at ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Dear Mr. Z., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Dear Sijia G., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very closed to Tan Son Nhat International Airport. Our guest satisfaction is utmost important to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit at ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager