西贡中心铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 2,040 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • “免费无线网络和有线上网,客房内提供免费饮用水”

  • “IPTV 可集成至客人自己的设备”

  • 咖啡/茶器具、迷你酒吧、降雨式淋浴/浴缸

  • “可欣赏城市天际线的壮观美景”

  • 免费使用健身房、室外游泳池和桑拿房

我们的客房

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酒店位置

西贡中心铂尔曼酒店

148 Tran Hung Dao St Dist 1, District 1
70000 胡志明
越南

GPS:10.764448, 106.691923

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,040 评论

TripAdvisor 评级  4.5/5  3,132 评论

卓越奖 2023

非常差,态度恶劣

客户意见评级 0.5/5

方. 家庭住宿 - 所有已确认评论

我们住的房间,晚上入住的时候,发现房间浴缸在中间,但浴缸上方有一个半截的装饰墙,这设计简直是太糟糕了,大人孩子从这里经过,出现多次磕碰,而且都磕紫了,非常疼。这个设计太差了!这还不是最差的! 好不容易睡觉,早上睡醒,发现一只蟑螂,而且是在床头柜头顶上的电源位置,活的还在爬,耀武扬威的。我用卫生纸拍死,然后扔马桶赶紧冲掉。幸亏当时拍了视频。我们坚决要求退房,酒店却只是给升级什么行政房。还质疑的问,蟑螂在哪儿?我难道看到蟑螂,不能拍死,不能扔掉,等你们酒店来给蟑螂核实身份,到底是不是你们家的蟑螂么? 请问,孩子磕伤了,头顶爬蟑螂,我都不能要求退房退房费么?那什么情况才能叫严重?难道我就为了换个行政房么? 生一肚子气,白天出去按计划游览,晚上回来没有做房间保洁!问理由说是因为要升级房间。我根本就没同意升级房间,为什么不做保洁?不给退房,不给退房费,还不给做保洁。来一位经理,英语都不会说,只能用翻译软件。而且没有跟我们道歉。难道是施舍给我一个行政房么? 本来全家春节出来旅游,我们预定酒店四星级酒店,就是看中酒店的品质的。出现问题,就只是给我升级房间,我明确要求退房,酒店却不同意退款,只给升级房间,简直太可笑了! 这是四星级酒店应该有的服务么?这是四星级酒店负责任的态度么?这是四星级酒店还有的品质么? 这是我住过的最差劲的酒店!不仅设备设施差劲,服务更是差劲,出现问题,敷衍了事,毫无诚意。

位置不错,环境优雅,餐食不错

客户意见评级 5.0/5

Y. 情侣住宿 - 所有已确认评论

非常优秀的一次体验,作为黄金会员酒店帮忙升级了行政房型,并免费赠送了早餐,酒店位置不错,高层房间和酒廊的景色很棒,可以看到飞机的起降。在酒店感受到了越南人民的热情以及当地的特色美食。很庆幸能选择Pullman Saigon Centre作为这次越南之行的最后一站,希望酒店越做越好

Great start of our honeymoon!

Tripadvisor 评级 5.0/5

tanaf93 Couples - 经 TripAdvisor 认证的评论

We had a great start of our honeymoon here. We were welcomed extremely well, all the staff was very friendly, polite and always helpful. They were so nice as they made us a small cake for our honeymoon and we also had some flowers and a nice card waiting for us in the room. We booked the executive suite, the view was spectacular both during the day and during the night. The pool is also nice as it is opened until very late in the evening, and the gym is open 24/7. The breakfast always had fresh fruits and it had a variety of options. We definitely recommend the hotel!

Pullman Rocks

Tripadvisor 评级 5.0/5

Darbuka Couples - 经 TripAdvisor 认证的评论

We staying in executive floor room in 25th floor. Room is well equipped and air-con quite silent. Breakfast is good and specially their coffee is seriously good. They offer so many variations at the breakfast thet give you boost for the day. Swimming Pool is small and there is only few sun loungers available. In the morning pool area is in shadow but afternoon you are under the mercy of the sun. Wear slippers or similar because the tile floor is really hot. Club lounge offerings were not the greatest we have seen. Only few beer bottles are kept in cold ice bath. Sure you get more, but new bottles are not cold. Cocktail list is limited, and they don't offer any Bacardi or white rom at all. Small foods are ok to eat but "hot foods" are not hot, more like Luke warm. Cheese selection is ok. Let's give 4* for lounge food. Help yourself drinks are ok, Gin, Whisky, Tequila, Martini, Red and White wine and even sparkling is available. Hotel room price was "pricy", meaby TET New Year time is reason for that. And yes it is hot to walk in the streets. We went to different Mall's to eat at daytime lunch. From Pullman to any city destination we used Grab cars which are affordable here. Its better pay cash, because card option was not working never. Be careful with hailing taxi from the street, some drivers try to rip you up. We always use Grab = no need to argue with the driver.

服务人员服务好

客户意见评级 3.5/5

唐. 家庭住宿 - 所有已确认评论

还行~

Dear 唐., Thank you for choosing Pullman Saigon Centre for your stay. We appreciate your positive feedback about our service. We strive to provide the best experience for our guests and we are glad to hear that our staff met your expectations. On the other hand, we noted your constructive feedback for the Chinese-speaking team member as well as the room amenities and design. We are looking forward to welcoming you back for a more pleasant stay next time. Yours Sincerely, Dinh Van Luu Guest Experience Manager

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其他网络用户评价我们的酒店

  • 559 评论 9.2/10 位置
  • 864 评论 7.6/10 房间
  • 1,221 评论 8.7/10 服务
  • 18 评论 8.3/10 上网
  • 337 评论 8.7/10 早餐
  • 264 评论 7.6/10 清洁度
  • 252 评论 8.1/10 氛围

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