西贡中心铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 2,089 评论

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西贡中心铂尔曼酒店 - Image 1
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148 Tran Hung Dao St Dist 1, District 1, 700000 胡志明, 越南

描述

酒店其他优惠

  • “免费无线网络和有线上网，客房内提供免费饮用水”

  • “IPTV 可集成至客人自己的设备”

  • 咖啡/茶器具、迷你酒吧、降雨式淋浴/浴缸

  • “可欣赏城市天际线的壮观美景”

  • 免费使用健身房、室外游泳池和桑拿房

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酒店位置

西贡中心铂尔曼酒店

148 Tran Hung Dao St Dist 1, District 1
700000 胡志明
越南

GPS:10.764448, 106.691923

电话
传真 +84 28 3838 8627

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,089 评论

TripAdvisor 评级  4.5/5  3,272 评论

卓越奖 2024

Not 5 star - chaotic and tired

Tripadvisor 评级 2.0/5

Donna R Couples - 经 TripAdvisor 认证的评论

Chaotic and definitely not 5 star. We couldn’t get into our preferred hotels as for some reason they were all booked months out so we thought Pullman would be the next best choice. From the moment we walked in it was disappointing. We were early so left our bags and went shopping having been told our room would be ready and bags taken up later. By 2pm when we returned the bags were still in reception and no-one had any idea we had already checked in. We were upgraded to the 28th floor and just as well as that room was pretty average so our original would have been worse. Tired furniture, really noisy strong aircon even on its lowest setting and very noisy due to some out door concert? Had to wear earplugs on the 28th floor! There was also a strange pillow set up with one normal one and one really small cushion size one, all making for an uncomfortable night and poor sleep. We went to the pool hoping to relax for a couple of hours but over half of the pool chairs were broken. Even a couch in reception where we sat was broken as the seats went right through. Thankfully we were only here one night - not up to Accor standard. However the driver for our transfer to the airport was lovely.

Dear Mrs. Donna R, Warmest greetings from Pullman Saigon Centre! It was our pleasure to have you here stayed with us for your recent trip in Saigon. On behalf of the team, please accept my apologies for all the unpleasant experiences which affected your sojourn at our hotel. It was indeed a lack of attention in order to follow up your room status; unfortunately, it led to the situation of being unready when you came back to the hotel after the shopping. We will be more attentive for such small details for better experiences. About the room allocation and conditions, we understand all of your concerns. If there is a chance to welcome you back, we will make sure your room will be checked carefully to avoid AC noise and outdoor noise. Moreover, your concerns about the pillows, the chairs at swimming pool have been addressed to the relevant departments. We are working on solutions to get it fixed then we hope we will have chance to let you experience the improvements soon. Following our email conversation, please allow me to become your contact point for any of your further assistance in the future. We appreciate all of your sharing, and it is our hope that you will give us the opportunity to better serve you in the near future. Should you need any further assistance, please do not hesitate to contact me. Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

Worth to try

Tripadvisor 评级 5.0/5

Tuyết Thanh N 经 TripAdvisor 认证的评论

Manager Mr. Phu and the team (Ms. Nhi, Bartender Han, Huy, also Mr.Minh, Ms. Vy), were so nice as well as supportive. I enjoyed a lot when having a cocktail in the rooftop. The drink was fantastic, highly recommend to try Clover Club. I could not ask for more, romantic atmosphere, excellent service and drink.

Dear tuy_tthanh2024, Warmest greetings from Pullman Saigon Centre! Thank you for your wonderful review! We're so glad to hear that our staff made a positive impression during your stay. We believe exceptional service is key to a great experience, and your kind words will certainly motivate our team. We look forward to welcoming you back soon! Yours Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

Pullman - Excellent Hotel

Tripadvisor 评级 5.0/5

Tanya D 经 TripAdvisor 认证的评论

Pullman hotel is an excellent option to stay. Its food is delicious, the service is very friendly and helpful. Trung gave us superb service at the restaurant. Wide variety during breakfast for vegetarians and vegans. Centrally located so near to city centre. The rooms are well equipped with everything you need.

Dear Tanya Deshpande, Warmest greetings from Pullman Saigon Centre! Thank you for your amazing review! We’re thrilled to hear that you had a wonderful stay with us. Your feedback inspires us to continue providing exceptional service and experiences for all our guests. We can’t wait to welcome you back for another memorable visit! Yours sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

位置好

客户意见评级 3.0/5

匿名 商务住宿 - 所有已确认评论

位置好，但低楼层有点吵

Dear Mr. Simon Wen Xiao M., Warmest greetings from Pullman Saigon Centre. Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear that you enjoyed our location. We also take your comments about noise issue and will set up earplugs for your future stay. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Yours Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

Very expensive for Vietnam. Great brunch though.

Tripadvisor 评级 3.0/5

Happytraveller974 Couples - 经 TripAdvisor 认证的评论

A standard 5* hotel. Good location, nice rooms. The reason for 3* was the price. By far the most expensive hotel we stayed at in Vietnam and I just couldn’t see the value for money. In their cafe this morning we paid nearly $30AU for two coffees, two croissant and a large bottle of water. Melbourne prices. There is one thing they did very well. Sunday bottomless brunch in their Mad Cow restaurant was amazing. Free flow Tattinger and more (delicious) food than we could eat. All in all, wouldn’t stay there again.

Dear Happytraveller, Warmest greetings from Pullman Saigon Centre. Thank you for taking the time to share your experience. Regarding about the pricing at our Urbane Lounge, our croissant are freshly homemade with selected good coffees and water, we aim to deliver good quality of products to all of our valued clients with the most reasonable price. Nonetheless, we appreciate your comment and will share with the related department for further discussion. We appreciate your feedback and are glad to hear that you enjoyed our location and our Sunday Brunch at Madcow. The brunch just got introduced for few weeks and we are so happy to receive such positive feedbacks. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Yours Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

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其他网络用户评价我们的酒店

  • 745 评论 9.5/10 位置
  • 1,020 评论 7.9/10 房间
  • 1,440 评论 9/10 服务
  • 19 评论 8.8/10 上网
  • 417 评论 8.9/10 早餐
  • 327 评论 8.3/10 氛围
  • 313 评论 8.2/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。