美憬阁西贡艺术酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 2,447 评论

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76 78 Nguyen Thi Minh Khai St, District 3, 70000 胡志明市, 越南

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  • 雅致的客房和华丽的套房

  • 五星级时尚生活方式精品酒店，散发着古典魅力

  • 酒店毗邻外交区和圣母大教堂

  • 每间客房都展现着装饰派艺术的流畅线条

  • 所有客房均为无烟房

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酒店位置

美憬阁西贡艺术酒店

76 78 Nguyen Thi Minh Khai St, District 3
70000 胡志明市
越南

GPS:10.782574, 106.69732

电话
传真 +84 28 3985 9999

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  2,447 评论

TripAdvisor 评级  4.5/5  2,336 评论

卓越奖 2024

exceptional service and kindness

Tripadvisor 评级 5.0/5

Tram N 经 TripAdvisor 认证的评论

Our son had an unforgettable birthday party here at Saigon Kitchen Restaurant last week. I would like to extend my heartfelt thanks to Tài, Thư and Tú Anh, and all staffs for your great support on that day. Your efforts made the celebration truly special, and we are deeply grateful for your exceptional service and kindness.

Ho Chi Minh City stay

Tripadvisor 评级 5.0/5

Jane H 家庭住宿 - 经 TripAdvisor 认证的评论

This hotel is absolutely wonderful. The location has been perfect for our trip and easily accessible to a lot of places in the city The food and service has been excellent We have eaten in both evenings Thaovy, Lan Nhi and Khanh thank you for making our evenings special ..

服務非常好

客户意见评级 4.5/5

Miss Q. 情侣住宿 - 所有已确认评论

有反應的問題隔天一早就立即處理，每個員工都訓練有素，很專業且具有溫度，非常好的服務態度。

飯店很舒服，服務五星好評

客户意见评级 4.5/5

張順富 单人住宿 - 所有已确认评论

一下車，就有幫開轎車門，幫拿行李，幫開大門口，高級會員會引導去到到22樓辦理入住，這次體驗套房ㄧ晚+三晚尊敬豪華房（升級浴缸），行政酒廊也用好用滿，服務員會幫客戶刷臉，免報房號，這次也體驗雅高A+葡萄酒之夜，一整個法式料理體驗

Hotel with a great location and excellent service

Tripadvisor 评级 5.0/5

Sky_Traveller2000 经 TripAdvisor 认证的评论

The M Gallery at Ho Chi MInh City is a luxurious and well-located hotel. It is within 5 to 10 mins walk to historic places that one must visit while in HCM. It has all the features and beauty of a 5-star hotel. However, what sets it apart from the rest of the 5-star hotel is the hotel staff and the services provided. When I walked into the hotel and tried checking in, the duty manager at the front desk checked my passport and found out that I am a Platinum member and directed me to the executive lounge for the check-in. What impressed me was that in the few seconds she checked my passport, she remembered my name and address me by my name when I re-appeared in the lobby the next day. The manager and staffs at the executive lounge are very helpful and attentive to the guest needs. Their service is excellent. An example is that they found out that I like green tea as I ordered it for breakfast and a few occasions. When I go to the lounge to relax and read my book, they would bring a pot of green tea without me even asking for it. The green tea is served in very beautiful china tea pot set. When my hand-held shower head leaked during usage, I reported it via the housekeeping number. Within 10 mins, one of the housekeeping staffs who was doing her daily duties knocked on my door to investigate the issue. The next moment, she took out her mobile phone and took a photo of the problematic part. She told me that she is sending it to their maintenance team to change the shower head for me. While they were looking into this issue, I went to the lounge to relax. When I reached the lounge, I was surprised that the staff there knew about my problem and assured me that the issue is being resolved and apologies for the inconvenience. I was in the lounge for about an hour to read my book. When I returned to my room, the shower head was replaced and the room cleaned. This is what I call service excellence. The communication within the hotel team assured that any guest complaint is address immediately. I had come across hotels where guest complaint went into a black hole and the guest had to remind the front desk many times before the issue was addressed. To top off my experience on this issue, the Room Director got to know about it and sent a very nice BBQ Pork sandwich and 2 bottles of fresh watermelon juice the next day for the inconvenience caused. Excellent service! The hotel has excellent buffet lunch and dinner, but my personal favourite is their Wagyu Beef Pho. It is the best beef pho I have ever had. It is even better than the Wagyu Beef Pho at the Sofitel Metropole in Hanoi (That is my favourite hotel in Hanoi). All the staffs at the Saigon Kitchen gave excellent service. I will definitely be staying in M Gallery the next time I am in HCM.

Dear Sky_Traveller2000 Thank you for taking the time to share such thoughtful and detailed feedback. It truly warms our hearts to know that your stay was memorable, and we’re grateful for the chance to make you feel welcomed and valued throughout your time with us. Hearing how our duty manager’s warm greeting and the team’s thoughtful gestures at the executive lounge resonated with you means a lot. It’s these small, personal touches—like remembering your name and your love for green tea—that we hope make our guests feel genuinely cared for. We’re thrilled that these moments stood out to you. We also want to thank you for your understanding and patience with the shower issue. I’m so pleased that our team responded quickly and that our Director of Room’s gesture could offer a bit of comfort. Knowing that this experience deepened your connection to us is incredibly meaningful—it’s guests like you who inspire us to continue delivering exceptional service every day. And thank you for sharing your love of our Wagyu Beef Pho! It’s wonderful to hear that it became a highlight of your dining experience with us. We’re very much looking forward to welcoming you back on your next visit to Ho Chi Minh City, and we’re here to ensure each stay feels just as special. Sincerely, Ken Nguyen Guest Experience & Quality Manager

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其他网络用户评价我们的酒店

  • 748 评论 9.4/10 位置
  • 1,100 评论 8.5/10 房间
  • 1,582 评论 9.3/10 服务
  • 8 评论 9.1/10 上网
  • 571 评论 9.4/10 氛围
  • 558 评论 9.7/10 早餐
  • 531 评论 8.8/10 设施
  • 431 评论 6.4/10 舒适度

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