Novotel Rj Porto Atlantico 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 1 641

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Opis

O hotelu

  • Zrelaksuj się w hotelu z basenem, sauną i fitnessem

  • Bez płacenia za dzieci do 16 lat w towarzystwie rodziców

  • Sala na 300 osób

  • Akceptujemy małe zwierzęta za dodatkową opłatą.

  • 11 minut do lotniska Rio de Janeiro — Santos Dumont

Nasze pokoje

Pokój

Pokój biurowy — apartament bez łóżka przystosowany do roli biura

  • 2 os. maks.
  • 24 / 258 sq ft

Lokalizacja hotelu

Novotel Rj Porto Atlantico

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 RIO DE JANEIRO
Brazylia

Pozycja GPS:-22.89701, -43.20219

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

365

Zdjęcie nieumowne

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 1 641

Ocena TripAdvisor  4.5/5  Liczba opinii: 933

Certyfikat Doskonałości 2025

Great Place to Stay

Ocena na stronie TripAdvisor 5.0/5

Robespierre M Opinia zatwierdzona w TripAdvisor

I enjoyed this nice property with amazing view, great Breakfast , Diogo and Dioginho,made a fantastic job Beatriz and Cecilia in the reception so nice

Dear Mr. Robespierre, Thank you so much for your wonderful review! We’re delighted to know you enjoyed our property, the amazing view, and our breakfast We hope to welcome you back very soon! Sincerely, Isabella Santos - General Manager

Wouldn't recommend

Ocena na stronie TripAdvisor 2.0/5

Jennifer K Opinia zatwierdzona w TripAdvisor

The room has had a very uncomfortable atmosphere, and felt rather dark and oppressive. The air conditioning smelled very unpleasant and had probably not been cleaned for a long time. Only the breakfast and great hall downstairs with the reception were ok. That's why we can't recommend it.

Dear Jennifer, Thank you for taking the time to share your feedback. We're truly so sorry to know that your stay didn't meet your expectations. Please accept our sincere apologies for the discomfort caused by these problems. Your comments have already been shared with our maintenance and housekeeping teams to ensure immediate improvements. We are glad to know that you enjoyed our breakfast and the reception area. We truly value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you again in the future and provide you with a much better experience. Best Regards, Isabella Santos - General Manager

Dismal experience that ends my global relationship with the Novotel brand

Ocena na stronie TripAdvisor 2.0/5

irsc Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I choose to stay at Novotels everything I am offered the chance - service is usually at a very decent standard and I almost feel "safe" that I will have an enjoyable experience. This has taken me to Novotels in Moscow, Dubai, New York, Buenos Aires, Tokyo, Wellington, Sao Paulo, and now Rio. Maybe for the last time. How the mighty have fallen.... This is an absolute embarrassing hotel. From the reception (shared with Ibis) to the very VERY badly managed restaurants, I have never felt so let down by a hotel chain before. Room was filthy, toiletries were missing, and it must have the most absurd bathroom in any hotels in Rio... The probably hired an intern instead of a qualified architect to build the toilet area, and just forgot to ensure that one needs to open the door and get in... the photos must show how impossible it is for an average built adult to enter without making 'circle du soleil'-like contortionism. I tried the restaurant, waited for 25 minutes for a waiter and just gave up... they were too busy flirting with a table full of good looking girls instead of looking after the othet not so charming guests. The hotel is located on a not so safe area of Rio so wandering at night to find a decent restaurant is a big no, so I had to resort to one of the few delivery options. All in all, a horrendous experience and probably the last time I ever stay at a Novotel.

Dear Irsc, Thank you for taking the time to share your feedback. Although we would like your experience to have been better, with feedback like this we can learn and improve the quality of our service. We work hard to provide an exceptional experience for our guests, but it is clear that in this case we were not successful. If you give us the chance to regain your trust, I can guarantee that we will do our best to make your stay as good as the many guests who enjoy our hotel. Yours sincerely, Ibis & Novotel Porto Atlântico Team

Busy lines to checkout

Ocena na stronie TripAdvisor 3.0/5

BrazilACA Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

In this specific area of Rio where there are very few hotels, this is the better option. The rooms are large but offers comfort and a good bed. The shower is a problem…water floods the bathroom floor. Breakfast is nice. WiFi is spotty. Room service quick. Checkout is super busy.

Greetings! Thank you for evaluating us! Your evaluation is essential to our quest to improve our services. Sincerely, Ibis & Novotel Porto Atlântico Team

Needs improvement

Ocena na stronie TripAdvisor 3.0/5

andrebarranco79 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Hotel miss attendants at front desk, at restaurant. Phone call are not answered, reservation emails late replied or even not sent back. Takes long time to be served, to checkin Quality of services is minus medium at all. Just use this because is close my appointment.

Greetings! Thank you for rating us! Your review is essential for our quest to improve our services. Best regards, Isabella Santos – General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 222 Liczba opinii 7.4/10 Lokalizacja
  • 695 Liczba opinii 5.6/10 Pokój
  • 685 Liczba opinii 6.7/10 Obsługa
  • 31 Liczba opinii 2.4/10 Internet
  • 332 Liczba opinii 3.8/10 Czystość
  • 245 Liczba opinii 7.5/10 Śniadanie
  • 230 Liczba opinii 4/10 Jedzenie
  • 149 Liczba opinii 7.7/10 Klimat

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