Novotel Rj Porto Atlantico 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 1.632 beoordelingen

Novotel Rj Porto Atlantico - Image 1
Novotel Rj Porto Atlantico - Image 2
Novotel Rj Porto Atlantico - Image 3
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Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • Ontspan in een hotel met zwembad, sauna en fitnessruimte

  • Gratis voor kinderen van 16 jaar of jonger die bij hun ouders overnachten

  • Evenementenruimte geschikt voor max. 300 personen

  • Kleine huisdieren zijn welkom tegen een toeslag

  • 11 minuten met de auto naar de luchthaven Rio de Janeiro - Santos Dumont

Onze accommodaties

Kamer

Kamer kantoor - appartement zonder bed aangepast als kantoor

  • 2 personen
  • 24 / 258 sq ft

Hotel locatie

Novotel Rj Porto Atlantico

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 RIO DE JANEIRO
Brazilië

Gps:-22.89701, -43.20219

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

365

Niet-contractuele foto

In het 365-restaurant kunt u 24 uur per dag genieten van ons menu, dat overal in het hotel wordt geserveerd. Geniet van de vrijheid om te eten waar en wanneer u wilt.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.2/5  1.632 beoordelingen

TripAdvisor score  4.5/5  845 beoordelingen

Certificaat van uitmuntendheid 2023

Prima hotel

Avis-klantbeoordeling 4.0/5

Mathijs Vrienden - ALL bevestigde berichten

Hotel is prima met vriendelijke personeel echter is het hotel zeker aan renovatie toe. Veders het eten is goed en goede locatie. Loopafstand voor het centrum

Dismal experience that ends my global relationship with the Novotel brand

Tripadvisor-waardering 2.0/5

irsc Zaken - Gecertificeerde beoordeling door TripAdvisor

I choose to stay at Novotels everything I am offered the chance - service is usually at a very decent standard and I almost feel "safe" that I will have an enjoyable experience. This has taken me to Novotels in Moscow, Dubai, New York, Buenos Aires, Tokyo, Wellington, Sao Paulo, and now Rio. Maybe for the last time. How the mighty have fallen.... This is an absolute embarrassing hotel. From the reception (shared with Ibis) to the very VERY badly managed restaurants, I have never felt so let down by a hotel chain before. Room was filthy, toiletries were missing, and it must have the most absurd bathroom in any hotels in Rio... The probably hired an intern instead of a qualified architect to build the toilet area, and just forgot to ensure that one needs to open the door and get in... the photos must show how impossible it is for an average built adult to enter without making 'circle du soleil'-like contortionism. I tried the restaurant, waited for 25 minutes for a waiter and just gave up... they were too busy flirting with a table full of good looking girls instead of looking after the othet not so charming guests. The hotel is located on a not so safe area of Rio so wandering at night to find a decent restaurant is a big no, so I had to resort to one of the few delivery options. All in all, a horrendous experience and probably the last time I ever stay at a Novotel.

Dear Irsc, Thank you for taking the time to share your feedback. Although we would like your experience to have been better, with feedback like this we can learn and improve the quality of our service. We work hard to provide an exceptional experience for our guests, but it is clear that in this case we were not successful. If you give us the chance to regain your trust, I can guarantee that we will do our best to make your stay as good as the many guests who enjoy our hotel. Yours sincerely, Ibis & Novotel Porto Atlântico Team

Busy lines to checkout

Tripadvisor-waardering 3.0/5

BrazilACA Zaken - Gecertificeerde beoordeling door TripAdvisor

In this specific area of Rio where there are very few hotels, this is the better option. The rooms are large but offers comfort and a good bed. The shower is a problem…water floods the bathroom floor. Breakfast is nice. WiFi is spotty. Room service quick. Checkout is super busy.

Greetings! Thank you for evaluating us! Your evaluation is essential to our quest to improve our services. Sincerely, Ibis & Novotel Porto Atlântico Team

Needs improvement

Tripadvisor-waardering 3.0/5

andrebarranco79 Zaken - Gecertificeerde beoordeling door TripAdvisor

Hotel miss attendants at front desk, at restaurant. Phone call are not answered, reservation emails late replied or even not sent back. Takes long time to be served, to checkin Quality of services is minus medium at all. Just use this because is close my appointment.

Great location and super comfortable

Tripadvisor-waardering 5.0/5

David M Gecertificeerde beoordeling door TripAdvisor

Wonderful staff who allowed us to have a later check out for our flight. Super comfortable and lovely rooms. Swimming pool was lovely with the hot sun and the showers were amazing. There was a fire alarm in the middle of the night but the staff were really helpful and sorted it quickly and efficiently.

Dear David, We at Novotel RJ Porto Atlântico would like thank you for your review. We look forward to your next stay with us. Yours Sincerely, Team Novotel RJ Porto Atlântico

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 372 beoordelingen 6.9/10 Locatie
  • 840 beoordelingen 6.7/10 Kamer
  • 845 beoordelingen 7.2/10 Service
  • 45 beoordelingen 2.6/10 Wifi
  • 387 beoordelingen 7.5/10 Ontbijt
  • 345 beoordelingen 5.7/10 Netheid
  • 290 beoordelingen 5.5/10 Eten
  • 229 beoordelingen 7.7/10 Voorzieningen

Mogelijk gemaakt door Trustyou

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