Mercure Riga Centre 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.2/5 รีวิว 775 รายการ

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Elizabetes 101, LV-1050 RIGA, Latvia

รายละเอียด

ความพิเศษของโรงแรม

  • Free Wi-Fi

  • Pets friendly

  • Conference Facilities

  • Central location

  • Parking in a front of the hotel

ที่พักของเรา

จองโรงแรมนี้

สถานที่ตั้งโรงแรม

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
Latvia

พิกัด:56.947592, 24.123197

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • รถรับส่ง
  • รถเข็นเข้าถึงได้
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

BAR

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.2/5  รีวิว 775 รายการ

เรทติ้งบน TripAdvisor  4.1/5  รีวิว 990 รายการ

Avoid that terrible and russian speaking place, learn some English please, clean up the rooms, uncomfortable smell in wc

คะแนนจาก Tripadvisor 1.0/5

Ruslanas K รีวิวที่ได้รับการรับรองจาก TripAdvisor

Dear Ruslanas, Thank you for your feedback. We are truly sorry to hear that your experience did not meet expectations. At Mercure Riga Centre Hotel, we strive to provide a welcoming and professional environment for all our guests, regardless of nationality or language. Our team members speak multiple languages, including English, to assist all visitors as effectively as possible. Regarding the deposit, it is a standard hotel procedure, clearly stated in the "Hotel Important Information" section on all booking platforms. It is fully refundable upon check-out, though the processing time may depend on your bank. If you have not received your deposit yet, please contact our reception so we can assist you. We sincerely apologize if you felt uncomfortable during your stay. Cleanliness and guest satisfaction are our priorities, and we encourage all guests to inform our 24/7 reception desk of any issues during their stay so we can resolve them immediately. We appreciate your feedback and will take it into consideration to improve our services. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

New Year Break in Riga

คะแนนจาก Tripadvisor 3.0/5

mcgill73 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Dear Guest, Thank you for choosing Mercure Riga Centre Hotel to celebrate the New Year and for sharing your feedback. We are delighted to hear that you enjoyed the convenient location of our hotel, which made it easy to explore Riga’s Old Town and the surrounding areas. It’s wonderful that you took advantage of the nearby attractions, including the Origo shopping center and the quick train trip to Jurmala. We’re pleased that you appreciated the contemporary design and amenities in your room, such as the ample storage space, complimentary tea and coffee facilities, and the spacious bathroom. At the same time, we regret that certain aspects of your stay did not meet your expectations. We acknowledge the delay at check-in and appreciate your patience. Please rest assured that we are addressing this to ensure a smoother experience for all our guests in the future. Regarding breakfast, we are continuously working to improve the dining experience, including expanding our service efficiency and food variety to better meet our guests' expectations. We would also like to clarify that access to our spa area is available for a modest additional fee of just 15 EUR for a 2-hour session, providing a great opportunity to relax and unwind during your stay. Thank you again for your constructive feedback, which helps us enhance our services. We hope to have the pleasure of welcoming you back in the future to provide an even better experience. Best regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Séjour agréable de plusieurs nuits

คะแนนจาก Tripadvisor 5.0/5

Gedeon531 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Dear Gedeon, Thank you so much for your kind and detailed review! We're delighted you enjoyed the spacious room, thoughtful amenities, and the breakfast egg station. Your comments about the air conditioning and layout are greatly appreciated and will help us improve. We hope to welcome you back soon for an even more comfortable stay! Best regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Never again!!!

คะแนนจาก Tripadvisor 1.0/5

Led D รีวิวที่ได้รับการรับรองจาก TripAdvisor

Dear Valued Guest, Thank you for sharing your feedback about your recent experience. I’m sorry to hear that your stay did not live up to your previous visit. It’s disappointing to learn that the quality of the dining experience has declined significantly. We appreciate your comparison of last year's offerings, such as the coconut soup with salmon and the chocolate fondant, to this year's simpler meals. I understand how disappointing it can be to find the same dessert served again at breakfast and to miss out on the ambiance and thoughtful touches you enjoyed before. Regarding the "SPA" experience, I apologize that it didn’t provide the romantic atmosphere you were expecting. Please note that the hotel's spa has always been a shared facility and requires advance booking during specific operating hours. If you were looking for privacy, you could have paid an additional fee for this service at the front desk during check-in. Alternatively, you could have contacted us in advance, and we would have been happy to provide you with a complimentary welcome treat. I appreciate your comments about the champagne and welcome fruits in the room. It’s clear that your expectations were not met in these areas, and I will ensure your feedback is passed along to the relevant teams for review. We sincerely hope to have the opportunity to regain your trust in the future. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

Recomendable

คะแนนจาก Tripadvisor 4.0/5

Cuin_Queen รีวิวที่ได้รับการรับรองจาก TripAdvisor

Dear Guest, Thank you so much for taking the time to share your detailed feedback about your stay with us! We're thrilled to hear that you enjoyed our spacious and clean rooms, as well as the comfortable beds. It's wonderful to know that our central location made it easy for you to explore the city and enjoy the beautiful view from the seventh floor. We also appreciate your comments about our breakfast buffet, we aim to provide everything our guests need for a pleasant experience. It's great to hear that you had a positive impression of both Riga and our hotel. We look forward to welcoming you back to Mercure on your next visit! Best regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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