Mercure Riga Zentrum 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.2/5 775 Bewertungen

Mercure Riga Zentrum - Image 1
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Beschreibung

Hotel-Extras

  • Kostenloses WLAN

  • Haustierfreundlich

  • Konferenzeinrichtungen

  • Zentrale Lage

  • Parkplätze vor dem Hotel

Unsere Unterkünfte

Dieses Hotel buchen

Lage des Hotels

Mercure Riga Zentrum

Elizabetes 101
LV-1050 RIGA
Lettland

GPS:56.947592, 24.123197

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Shuttle
  • Rollstuhlgängig
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

BAR

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.2/5  775 Bewertungen

TripAdvisor-Gesamtwertung  4.1/5  990 Bewertungen

In die Jahre gekommenes Hotel

Note Kundenmeinungen 2.5/5

Anonym Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Andreas, Thank you for your feedback. We regret to hear that your experience did not meet expectations. Maintaining our facilities to a high standard is a priority, and we appreciate your comments regarding the condition of the rooms and breakfast area. Your feedback will be shared with our team as we continuously work on improvements. We hope to have the opportunity to welcome you again and provide a better experience in the future. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

Avoid that terrible and russian speaking place, learn some English please, clean up the rooms, uncomfortable smell in wc

Note Tripadvisor 1.0/5

Ruslanas K Zertifizierte TripAdvisor Bewertung

Dear Ruslanas, Thank you for your feedback. We are truly sorry to hear that your experience did not meet expectations. At Mercure Riga Centre Hotel, we strive to provide a welcoming and professional environment for all our guests, regardless of nationality or language. Our team members speak multiple languages, including English, to assist all visitors as effectively as possible. Regarding the deposit, it is a standard hotel procedure, clearly stated in the "Hotel Important Information" section on all booking platforms. It is fully refundable upon check-out, though the processing time may depend on your bank. If you have not received your deposit yet, please contact our reception so we can assist you. We sincerely apologize if you felt uncomfortable during your stay. Cleanliness and guest satisfaction are our priorities, and we encourage all guests to inform our 24/7 reception desk of any issues during their stay so we can resolve them immediately. We appreciate your feedback and will take it into consideration to improve our services. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

New Year Break in Riga

Note Tripadvisor 3.0/5

mcgill73 Zertifizierte TripAdvisor Bewertung

Dear Guest, Thank you for choosing Mercure Riga Centre Hotel to celebrate the New Year and for sharing your feedback. We are delighted to hear that you enjoyed the convenient location of our hotel, which made it easy to explore Riga’s Old Town and the surrounding areas. It’s wonderful that you took advantage of the nearby attractions, including the Origo shopping center and the quick train trip to Jurmala. We’re pleased that you appreciated the contemporary design and amenities in your room, such as the ample storage space, complimentary tea and coffee facilities, and the spacious bathroom. At the same time, we regret that certain aspects of your stay did not meet your expectations. We acknowledge the delay at check-in and appreciate your patience. Please rest assured that we are addressing this to ensure a smoother experience for all our guests in the future. Regarding breakfast, we are continuously working to improve the dining experience, including expanding our service efficiency and food variety to better meet our guests' expectations. We would also like to clarify that access to our spa area is available for a modest additional fee of just 15 EUR for a 2-hour session, providing a great opportunity to relax and unwind during your stay. Thank you again for your constructive feedback, which helps us enhance our services. We hope to have the pleasure of welcoming you back in the future to provide an even better experience. Best regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Perfekte Lage, sehr aufmerksame Servicekräfte

Note Kundenmeinungen 5.0/5

Anonym Paare - Bestätigte Mitteilungen ALL

Dear Shyskanov, Thank you for your kind words regarding our breakfast, staff, and location. We are delighted that you enjoyed your stay with us. Regarding the spa, it is indeed available at an additional cost of €15 per person. This information is provided during the booking process, as well as explained by our team upon check-in. The spa is an optional service, offering access to our steam bath, sauna, and ice-cold plunge pool, designed to enhance your relaxation experience. We hope to welcome you again in the future and provide another enjoyable stay. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

Angenehm

Note Kundenmeinungen 4.0/5

Anonym Paare - Bestätigte Mitteilungen ALL

Dear Florian M., Thank you for sharing your experience with us. We are pleased to know you found our hotel pleasant and centrally located, and that you enjoyed the breakfast offerings. We regret to hear about the issues you encountered during your stay, including the challenges with breakfast service, air conditioning, and housekeeping. Your comments are taken seriously, and we will address these points with our teams to ensure improvements. Additionally, the presence of silverfish in the bathroom and other cleanliness concerns are not reflective of our standards, and we will immediately investigate and resolve this. Your feedback is invaluable to us as we strive to enhance our guest experience. We hope you will give us another chance to provide you with a more seamless and comfortable stay in the future. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 977 Bewertungen 9.5/10 Lage
  • 1.160 Bewertungen 7.7/10 Zimmer
  • 789 Bewertungen 7.4/10 Service
  • 38 Bewertungen 8/10 Internet
  • 880 Bewertungen 7.8/10 Frühstück
  • 653 Bewertungen 7.6/10 Komfort
  • 424 Bewertungen 7.6/10 Sauberkeit
  • 280 Bewertungen 5.1/10 Essen

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