Mercure Riga Zentrum 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.2/5 750 Bewertungen

Bestpreisgarantie
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Elizabetes 101, LV-1050 RIGA, Lettland

Beschreibung

Hotel-Extras

  • Kostenloses WLAN

  • Haustierfreundlich

  • Konferenzeinrichtungen

  • Zentrale Lage

  • Parkplätze vor dem Hotel

Unsere Unterkünfte

Dieses Hotel buchen
Zimmer 1

Lage des Hotels

Mercure Riga Zentrum

Elizabetes 101
LV-1050 RIGA
Lettland

GPS:56.947592, 24.123197

Tel
Fax +371 67 869 901

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Shuttle
  • Rollstuhlgängig
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

BAR

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.2/5  750 Bewertungen

TripAdvisor-Gesamtwertung  4.1/5  990 Bewertungen

Kleines Standart Zimmer ca 15-20 m2 nur!

Note Kundenmeinungen 1.5/5

Müller Freunde - Bestätigte Mitteilungen ALL

Dear Klaus, Thank you for taking the time to share such detailed feedback. We are glad to hear that you appreciated the reception service and the cleanliness of the beds. Regarding parking, we would like to note that €15 is a standard rate for secure parking in the city center. Guests are always welcome to use alternative options such as public city parking (which often turns out more expensive), or the nearby shopping center just across the street, which offers underground parking. At our hotel, parking is accessed via a barrier system and monitored by surveillance cameras, ensuring controlled access and added safety. As for breakfast, we offer a wide variety of jams with different consistencies — from thicker to more fluid — to suit different tastes. And we would like to kindly clarify that our juices are not powdered; they are of standard quality for this category and served fresh each morning. Our hotel is equipped with soundproof windows; however, as we are located in the very heart of the city, occasional street noise may occur, which is a common aspect of central urban locations. We appreciate your remarks and will take them into account as we continue working on improving the guest experience. We hope to have the opportunity to welcome you again in the future under better circumstances. Best regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

In die Jahre gekommenes Hotel

Note Kundenmeinungen 2.5/5

Anonym Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Andreas, Thank you for your feedback. We regret to hear that your experience did not meet expectations. Maintaining our facilities to a high standard is a priority, and we appreciate your comments regarding the condition of the rooms and breakfast area. Your feedback will be shared with our team as we continuously work on improvements. We hope to have the opportunity to welcome you again and provide a better experience in the future. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

Perfekte Lage, sehr aufmerksame Servicekräfte

Note Kundenmeinungen 5.0/5

Anonym Paare - Bestätigte Mitteilungen ALL

Dear Shyskanov, Thank you for your kind words regarding our breakfast, staff, and location. We are delighted that you enjoyed your stay with us. Regarding the spa, it is indeed available at an additional cost of €15 per person. This information is provided during the booking process, as well as explained by our team upon check-in. The spa is an optional service, offering access to our steam bath, sauna, and ice-cold plunge pool, designed to enhance your relaxation experience. We hope to welcome you again in the future and provide another enjoyable stay. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

Angenehm

Note Kundenmeinungen 4.0/5

Anonym Paare - Bestätigte Mitteilungen ALL

Dear Florian M., Thank you for sharing your experience with us. We are pleased to know you found our hotel pleasant and centrally located, and that you enjoyed the breakfast offerings. We regret to hear about the issues you encountered during your stay, including the challenges with breakfast service, air conditioning, and housekeeping. Your comments are taken seriously, and we will address these points with our teams to ensure improvements. Additionally, the presence of silverfish in the bathroom and other cleanliness concerns are not reflective of our standards, and we will immediately investigate and resolve this. Your feedback is invaluable to us as we strive to enhance our guest experience. We hope you will give us another chance to provide you with a more seamless and comfortable stay in the future. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

Sinkende Qualität und schlechtes Beschwerdemanagement.

Note Kundenmeinungen 1.0/5

Olaf S. Paare - Bestätigte Mitteilungen ALL

Thank you for sharing your detailed feedback regarding your recent stay at Mercure Riga Centre Hotel. We are sincerely sorry to hear that your experience was far from satisfactory, especially given your status as a valued Mercure ACCOR Gold Member and your numerous previous stays with us. First, I would like to apologize for the issues you faced with the room's temperature, the lack of hot water, and the condition of the facilities. We completely understand how inconvenient and uncomfortable it must have been, and it is disappointing that our team did not resolve these matters in a timely manner. I will personally address this with our maintenance and front desk staff to ensure that these issues do not occur again and that our guests receive prompt assistance in such situations. I am also deeply sorry to hear about the decline in the quality of our breakfast service, which you previously enjoyed. Your feedback regarding the limited food variety, unavailability of certain items, and noise during breakfast will be shared with our food and beverage team to ensure improvements are made. The behavior you described from our staff, including the lack of greetings and the inappropriate comments, is completely unacceptable. We take this very seriously and will be reinforcing customer service training with all team members to prevent such issues in the future. Please rest assured that we already resolved the issue with the employee, rest assured he no longer works with us. I understand how disappointing your stay must have been, and it is regrettable that this experience has led you to consider staying at a different hotel in the future. We truly value your loyalty and would appreciate the opportunity to make things right if you choose to stay with us again. Thank you once again for bringing these concerns to our attention. Your feedback is crucial for us as we strive to improve our service and provide a better experience for all our guests. If you have any further questions regarding any other matter, feel free to contact me via email at vl… Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

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Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (Bei der Ankunft im Hotel können entsprechend den geltenden lokalen Vorschriften bestimmte Steuern anfallen (z.B. Kurtaxe).) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.