Beschreibung
Hotel-Extras
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Kostenloses WLAN
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Haustierfreundlich
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Konferenzeinrichtungen
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Zentrale Lage
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Parkplätze vor dem Hotel
Unsere Unterkünfte
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Zimmer
Classic-Zimmer für Nichtraucher mit 1 Doppelbett
- 2 Pers. max.
- 20 m² / 215 sq ft
Zimmer
Classic-Zimmer für Nichtraucher mit 2 Einzelbetten
- 2 Pers. max.
- 20 m² / 215 sq ft
Zimmer
Privilege-Zimmer für Nichtraucher mit 1 Kingsize-Bett
- 3 Pers. max.
- 25 m² / 269 sq ft
- Bettwäsche 1 x Kingsize-Bett(en)
Zimmer
Privilege-Nichtraucherzimmer mit 2 Einzelbetten
- 3 Pers. max.
- 25 m² / 269 sq ft
Zimmer
Deluxe-Zimmer mit 1 Doppelzimmer - Stadtseite
- 3 Pers. max.
- 30 m² / 322 sq ft
- Bettwäsche 1 x Doppelbett(en)
Suite
Junior-Suite für Nichtraucher mit Kingsize-Bett und Sofa
- 4 Pers. max.
- 32 m² / 344 sq ft
- Bettwäsche 1 x Kingsize-Bett(en) und 1 x Einzelschlafsofa(s)
Lage des Hotels
Mercure Riga Zentrum
Elizabetes 101
LV-1050 RIGA
Lettland
GPS:56.947592, 24.123197
Erreichbarkeit und Anbindung
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CENTRAL RAILWAY
Bahnhof
Zugang: 300 m / 0.19 mi 4 min walk
RIGA
Bahnhof
Zugang: 300 m / 0.19 mi 4 min walk
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FORUM CINEMAS
Kinozentrum
Zugang: 600 m / 0.37 mi 8 min walk
NATIONAL OPERA
Oper/Konzerthalle
Zugang: 800 m / 0.5 mi 10 min walk
FREEDOM MONUMENT
Historisches Denkmal
Zugang: 850 m / 0.53 mi 11 min walk
CENTRAL MARKET
Touristenattraktion
Zugang: 900 m / 0.56 mi 10 min walk
ST PETER S CHURCH
Touristenattraktion
Zugang: 1.1 km / 0.68 mi 13 min walk
OCCUPATION MUSEUM
Museen
Zugang: 1.9 km / 1.18 mi 18 min walk / 4 min drive
ARENA RIGA
Sportzentrum
Zugang: 3.6 km / 2.24 mi 8 min drive
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Shuttle
Zusätzliche Gebühren
Shuttle auf Abruf
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JURMALA
Strandgebiet
Zugang: 25 km / 15.53 mi 30 min drive
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Shuttle
Zusätzliche Gebühren
Shuttle auf Abruf
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ORIGO
Einkaufszentrum
Zugang: 270 m / 0.17 mi 2 min walk
STOCKMANN
Einkaufszentrum
Zugang: 450 m / 0.28 mi 6 min walk
Hoteldienstleistungen
Check-in ab - Check-out bis
- Parkplatz
- Shuttle
- Rollstuhlgängig
- Klimaanlage
- Frühstück
- Bar
- Konferenzräume
- 100 % Nichtraucherhotel
- Zimmerservice
BAR
Frühstück
Tagungen und Veranstaltungen
- Anzahl Tagungsräume
- 6
- Fläche des größten Raumes
- 106 m² / 1140.973 sq ft
- Maximale Sitzplatzkapazität
- 100
- Maximale Kapazität für Bankette
- 48
Unsere Gästebewertungen
Unsere Gästebewertungen
100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren
Weitere InfosSinkende Qualität und schlechtes Beschwerdemanagement.
Note Kundenmeinungen 1.0/5
Olaf S. Paare - Bestätigte Mitteilungen ALL
Thank you for sharing your detailed feedback regarding your recent stay at Mercure Riga Centre Hotel. We are sincerely sorry to hear that your experience was far from satisfactory, especially given your status as a valued Mercure ACCOR Gold Member and your numerous previous stays with us. First, I would like to apologize for the issues you faced with the room's temperature, the lack of hot water, and the condition of the facilities. We completely understand how inconvenient and uncomfortable it must have been, and it is disappointing that our team did not resolve these matters in a timely manner. I will personally address this with our maintenance and front desk staff to ensure that these issues do not occur again and that our guests receive prompt assistance in such situations. I am also deeply sorry to hear about the decline in the quality of our breakfast service, which you previously enjoyed. Your feedback regarding the limited food variety, unavailability of certain items, and noise during breakfast will be shared with our food and beverage team to ensure improvements are made. The behavior you described from our staff, including the lack of greetings and the inappropriate comments, is completely unacceptable. We take this very seriously and will be reinforcing customer service training with all team members to prevent such issues in the future. Please rest assured that we already resolved the issue with the employee, rest assured he no longer works with us. I understand how disappointing your stay must have been, and it is regrettable that this experience has led you to consider staying at a different hotel in the future. We truly value your loyalty and would appreciate the opportunity to make things right if you choose to stay with us again. Thank you once again for bringing these concerns to our attention. Your feedback is crucial for us as we strive to improve our service and provide a better experience for all our guests. If you have any further questions regarding any other matter, feel free to contact me via email at vl… Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel
Schönes Hotel Nähe am Zentrum
Note Kundenmeinungen 4.5/5
Jens Alleinreisende - Bestätigte Mitteilungen ALL
Dear Jens Z., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Santana Baitīte Front Office Manager Mercure Rīga Centre Hotel
Lage ist gut
Note Kundenmeinungen 2.5/5
Anonym Geschäftsreisende - Bestätigte Mitteilungen ALL
Dear Stefan W., Thank you for your review and for choosing our hotel. We’re glad to hear that you appreciated our convenient location, as well as the cleanliness and quietness of the room. We apologize for the inconvenience regarding the air conditioning, and the smell in the bathroom. We will certainly look into these issues to improve the experience for future guests. Regarding the online check-in, it allows you to input all your necessary information in advance to speed up the process. However, upon arrival, our front desk staff still need to perform standard procedures, such as verifying your identification, having you sign the registration card to confirm adherence to hotel policies, and processing payment if the room hasn’t been prepaid. We apologize for any inconvenience this may have caused and hope it did not significantly affect your stay. We look forward to welcoming you again! Sincerely, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel
In Ordnung
Note Kundenmeinungen 3.5/5
Anonym Alleinreisende - Bestätigte Mitteilungen ALL
Dear Udo W., Thank you for sharing your feedback about your recent stay at our hotel. We truly appreciate that you chose us for your visit, and we value all guest reviews as they help us improve our services. We’re sorry to hear that the breakfast did not meet your expectations. Please rest assured that we have already passed your comments on to our team, and we will make every effort to improve the quality of our breakfast offerings. It is important to us that every guest fully enjoys their stay, and we are committed to making the necessary improvements. We hope to welcome you back soon and provide you with an even better experience. Best regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel
Keine gute Idee, Abendessen vorab zu buchen
Note Kundenmeinungen 3.5/5
Du H. Paare - Bestätigte Mitteilungen ALL
Dear Susanne L., Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced regarding your dinner reservation and service at the bar. We will address this with our team to ensure better clarity and service for future bookings. For guests opting for dinner, we understand your expectation for more structured menu options, and we'll look into providing better guidance to avoid any confusion. Regarding breakfast, we apologize for the delays in clearing tables and restocking the buffet, especially after larger groups. Your feedback helps us improve our service flow during busy times. We’re glad the bathroom cleanliness met your expectations, but we apologize for the oversight with the room cleaning. We will address this with our housekeeping team to ensure higher standards are consistently maintained. Thank you again for your feedback, and we hope to provide you with a better experience in the future. Best regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel
In Partnerschaft mit TripAdvisor
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