Отель Pullman Стамбул и конгресс-центр 5 звезды

We stayed here on a long layover with Turkish Air. It isn’t close to any of the landmarks or even the airport but hear me out. There is a spa and a restaurant onsite so if you really don’t want to go anywhere, you don’t have to. We decided to have dinner at the hotel and picked the ala carte menu rather than doing the buffet which was approximately $40/person. We weren’t that hungry and most of the meals on the menu were around $10-$15 and were plenty for us. We only speak English and they were very patient with us and did have some English speaking staff as well. I highly suggest downloading Google Translate no matter where you go though. Between the 5 of us, they gave us one room with a double bed and an second room with 3 twin beds in it. Since we were limited on time, at 8pm we asked the concierge if there was anyone who could give us a private tour just so we would be able to experience a little bit of Istanbul during our stay. This was a great use of our time and the hotel concierge helped make it happen. He was also able to make reservations at restaurants during our tour but we had just eaten so we took a pass on that. In the morning we took advantage of the breakfast buffet that was included in our stay. Overall, it was a great experience and I would certainly do it again. I wish we could have made time to enjoy the spa too! Maybe another time!

This hotel is close to the airport and is a good 20-25 minutes from the city center, but it is worth it. The hotel itself is beautiful and well-maintained and the breakfast buffet in the morning is large and with ample selection, including both western and traditional Turkish fare. The service is great with friendly staff at the front desk and concierge. If you go, the Turkish bath experience at the sauna is highly recommended. The rooms are very comfortable, clean, and spacious. This is definitely a quality hotel, especially if you are in transit near the Istanbul airport.

That a huge modern hotel. Breakfast was good n lot of variety All room are pretty huge clean and tidy Coach parking, hyper market, mini market, restaurants was available within 10 minutes walking distance surrounding the hotel. Bar, restaurants, gym and swimming pool is available at the hotel. That a WiFi free for all guests. Luggage storage is available for hotel guest. Wheelchair accessible to the hotel But very disappointed during check in with the front desk RUDE STAFF. When I was just wanna to reconfirm morning call, can feel than she entertaining me than wake call not set during my check in and show me unhappy reaction to set up the call. Then I told her one of the room no need wake up call then she show me her attitude and ignore me until I ask second time for the room number to make sure she was listening my request, but she reply me the wrong room number. I'm asking what her name, she event not dare to tell me she name.

Stayed her courtesy of Turkish Airlines when I missed a connection, but wouldn't have been too happy if I'd been paying. Aircon fierce in public areas, but no cooling in the bedroom. Bedroom carpet very grubby. Buffet dinner was overcrowded. When you finished one course, then got up to get your next course, the staff cleared the table, so you had nowhere to sit when you got back, and had to wait for a table. Badly stained seating in the bar.

The worst service I’ve ever experienced. All the staff is just rude and ignorant. There was no single polite person. I think the management should really pay attention to the staff training as they just ruin the whole experience. I stayed in one of the best rooms in the hotel and was treated as if I stayed in some hostel.