Mercure Kota Kinabalu City Centre bintang 4

Catatan tamu Avis (Peringkat ALL) 3.9/5 1.810 ulasan

Mercure Kota Kinabalu City Centre - Image 1
Mercure Kota Kinabalu City Centre - Image 2
Mercure Kota Kinabalu City Centre - Image 3
Mercure Kota Kinabalu City Centre - Image 4

Deskripsi

Keistimewaan hotel

  • iMac corner and Free Wi-Fi

  • Walking distance to Jesselton Point, Jesselton Mall, Suria Sabah Shopping Mall and Gaya Street

  • Restaurant at rooftop with superb view

  • Apartemen atau Suite dengan satu, dua atau tiga kamar tidur dengan fasilitas dapur kecil

Akomodasi kami

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Lokasi hotel

Mercure Kota Kinabalu City Centre

No.41, Jalan Gaya, Kota Kinabalu
88000 KOTA KINABALU
Malaysia

GPS:5.988417, 116.079614

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

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Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  3.9/5  1.810 ulasan

Peringkat TripAdvisor  3.6/5  370 ulasan

態度惡劣的 大堂職員

Catatan Tripadvisor 1.0/5

Global03147506484 Ulasan TripAdvisor tersertifikasi

My flight was canceled by the airline, and I was arriving a day late. When I asked the hotel if they could accommodate me by canceling one night's stay, they refused, showing a complete lack of empathy from the reservations department. The bathroom in my room had a lot of mold, and there were traces of feces on the walls. These two issues are minor. What shocked me most was the extremely rude attitude of the lobby staff. On the night of my check-out, I returned to the hotel to retrieve my backpack. When the bellboy uncle saw me outside the door preparing to enter, he immediately turned away instead of helping me open the door. After I entered the lobby and asked him to get my backpack, he glanced at his watch, then showed his displeasure. When he handed me the backpack, he showed another expression of displeasure. This was the first time in my life I had encountered such rude hotel staff. I do not recommend this hotel in Sabah. 航班被航空公司取消了,要遲一天才到達,詢問酒店能否酌情通融取消一晚,堅持拒絕,非常沒有同理心的訂房部。 房間的浴室大量黴菌,牆上還有糞便的痕跡。 以上兩件都是小事,最令我震驚的是,大堂職員態度極度惡劣,退房日子的晚上回酒店取回背包,bell boy uncle看到我在門外準備進酒店,立即掉頭離開而不是幫助開門,進入大堂後請他為我取背包,看一看手錶再展露不悅的表情,拿背包給我時再展露多一次不滿的表情,這是我人生的第一次遇到這麼態度惡劣的酒店職員。 不建議大家選這間沙巴酒店。

Catatan tamu Avis 5.0/5

Taufiq Y. Y. H. Sendiri - Ulasan terverifikasi ALL

Saya akan menginap lagi sini

Mercure Kota Kinabalu.

Catatan Tripadvisor 2.0/5

Roving55443254890 Ulasan TripAdvisor tersertifikasi

Here's my honest experience: - Shower and WC cubicle are very tight—barely enough space to move. - Bathroom has an open concept, which means zero privacy if you're sharing the room. - Soundproofing is average; you can hear hallway noise. - One of our rooms had no welcome amenities. - Room maintenance was poor—shower head was tied with wire. - Hanger placed on WC door, and hanger clips were damaged. - Laundry list was provided but no laundry bag. - Entrance door had to be kicked to open. - Pillow had a bad smell. - Good location—walking distance to tourist attractions and popular local restaurants. - Parking is on public side road. - Sidewalk tiles around the hotel are damaged. - Ceiling work was being done in the lobby during heavy checkout hours—should’ve been done at night. - Rooftop view is fantastic, both day and night. - Pool had too much chlorine. - Lost and found was well-handled and item was returned. - Shower room and bed head light bulbs were fused. - Main door card reader had issues—key card often didn’t work and had to be changed multiple times. - Privacy sign was out of order. Overall, great location and rooftop view, but serious issues with room maintenance, privacy, and basic amenities. Not the standard expected from a Mercure property.

Comfortabel stay in a great location

Catatan Tripadvisor 4.0/5

traveggie Ulasan TripAdvisor tersertifikasi

We booked a "courtyard facing" room, which was a mistake. I didn't realise that courtyard means "wall view" So that room was very dark. Luckily, and maybe because we are Accor members, we could get another room, overlooking the jungle, which was fine. Thank you ! This room was bright and clean with a good, comfortabel bed. The bathroom and water pressure was very good. The odd thing in this room was that it is divided by a pillar in a bedroom and "living room" (a 2 seater couch and a writing desk. Fine, but the television is on the side of the pillar facing the couch, not the bed, so no watching t.v from the bed. I can't really imagine sitting on that couch watching a programme. But that may be a personal thing. Another "problem" is the fact that all the doors to the hotel rooms can only be closed by pushing them closed (not by handle) which makes a slamming noise. Which you can hear through the night. The location is great and there are beautiful views from the swimming pool area/rooftop. Overall, after reading all the negative reviews, I was absolutely not disappointed and found it better than expected.

Catatan tamu Avis 4.5/5

Dg N. A. S. Keluarga - Ulasan terverifikasi ALL

Bersih dan selesa

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.647 ulasan 8.9/10 Lokasi
  • 2.184 ulasan 6/10 Kamar
  • 1.243 ulasan 7.4/10 Pelayanan
  • 27 ulasan 5.8/10 Internet
  • 1.009 ulasan 5.5/10 Kenyamanan
  • 838 ulasan 4.9/10 Kebersihan
  • 629 ulasan 4.6/10 Fasilitas
  • 558 ulasan 5.9/10 Sarapan

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