Mercure Kota Kinabalu City Centre bintang 4

Catatan tamu Avis (Peringkat ALL) 3.9/5 1.805 ulasan

Jaminan Harga
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Mercure Kota Kinabalu City Centre - Image 1
Mercure Kota Kinabalu City Centre - Image 2
Mercure Kota Kinabalu City Centre - Image 3
Mercure Kota Kinabalu City Centre - Image 4
No.41, Jalan Gaya, Kota Kinabalu, 88000 KOTA KINABALU, Malaysia

Deskripsi

Keistimewaan hotel

  • iMac corner and Free Wi-Fi

  • Walking distance to Jesselton Point, Jesselton Mall, Suria Sabah Shopping Mall and Gaya Street

  • Restaurant at rooftop with superb view

  • Apartemen atau Suite dengan satu, dua atau tiga kamar tidur dengan fasilitas dapur kecil

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Lokasi hotel

Mercure Kota Kinabalu City Centre

No.41, Jalan Gaya, Kota Kinabalu
88000 KOTA KINABALU
Malaysia

GPS:5.988417, 116.079614

Telepon
Fax +60 154-876 1880

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

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Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  3.9/5  1.805 ulasan

Peringkat TripAdvisor  3.6/5  372 ulasan

not what I expected!

Catatan Tripadvisor 3.0/5

Jason S Ulasan TripAdvisor tersertifikasi

Not sure if Mercure is a 4 star hotel, I stayed for 4 nights and wouldn’t say my stay was horrible but would say it was great either! Room itself seems outdated and some of the Lino on the floor was started to peel, bathroom is open style that is very unusual for a hotel room, if you are traveling with a friend it has no privacy! Great location, you are only a few minutes walk from a lot of the main areas, so that’s a big plus, also staff friendly and attentive, breakfast ok, not a not of western food options but ok if majority of there clientele are from Asia. During my stay pool closed for all 4 days that I was at hotel, roof top restaurant had a few items of the menu and couldn’t do some of the cocktails on the menu, so I never went back, 4 star hotel shouldn’t have listed items on a menu not available? For the location and price not a bad hotel to stay out, just don’t expect a WOW factor with your stay.

Not Worth 4-Star Rating or the Price- More of a budget hotel.

Catatan Tripadvisor 2.0/5

Aziz S Ulasan TripAdvisor tersertifikasi

Great location, and the check-in process was quick with friendly front desk staff. However, there was no bellboy available to assist with luggage upon arrival. The condition of the rooms felt more like a 2-star property or below. There was a damp, mouldy smell, a noticeable amount of dust and hair, and the carpet had obvious food spills and stains. The bathroom showed signs of mould, while the bedsheets and sofa were dusty and stained. At night, it was difficult to breathe in the bedroom as the air conditioning circulated a damp, mouldy smell. The rooms have individual AC units that clearly require regular and proper servicing. The following day, one of the front desk staff was cutting their nails while standing at the front desk, which was highly unprofessional. Overall, the rooms require a thorough deep clean, from floors and walls to all surfaces. A quick, routine housekeeping clean is simply not sufficient given the current condition.

態度惡劣的 大堂職員

Catatan Tripadvisor 1.0/5

Global03147506484 Ulasan TripAdvisor tersertifikasi

My flight was canceled by the airline, and I was arriving a day late. When I asked the hotel if they could accommodate me by canceling one night's stay, they refused, showing a complete lack of empathy from the reservations department. The bathroom in my room had a lot of mold, and there were traces of feces on the walls. These two issues are minor. What shocked me most was the extremely rude attitude of the lobby staff. On the night of my check-out, I returned to the hotel to retrieve my backpack. When the bellboy uncle saw me outside the door preparing to enter, he immediately turned away instead of helping me open the door. After I entered the lobby and asked him to get my backpack, he glanced at his watch, then showed his displeasure. When he handed me the backpack, he showed another expression of displeasure. This was the first time in my life I had encountered such rude hotel staff. I do not recommend this hotel in Sabah. 航班被航空公司取消了，要遲一天才到達，詢問酒店能否酌情通融取消一晚，堅持拒絕，非常沒有同理心的訂房部。 房間的浴室大量黴菌，牆上還有糞便的痕跡。 以上兩件都是小事，最令我震驚的是，大堂職員態度極度惡劣，退房日子的晚上回酒店取回背包，bell boy uncle看到我在門外準備進酒店，立即掉頭離開而不是幫助開門，進入大堂後請他為我取背包，看一看手錶再展露不悅的表情，拿背包給我時再展露多一次不滿的表情，這是我人生的第一次遇到這麼態度惡劣的酒店職員。 不建議大家選這間沙巴酒店。

Catatan tamu Avis 5.0/5

Taufiq Y. Y. H. Sendiri - Ulasan terverifikasi ALL

Saya akan menginap lagi sini

Mercure Kota Kinabalu.

Catatan Tripadvisor 2.0/5

Roving55443254890 Ulasan TripAdvisor tersertifikasi

Here's my honest experience: - Shower and WC cubicle are very tight—barely enough space to move. - Bathroom has an open concept, which means zero privacy if you're sharing the room. - Soundproofing is average; you can hear hallway noise. - One of our rooms had no welcome amenities. - Room maintenance was poor—shower head was tied with wire. - Hanger placed on WC door, and hanger clips were damaged. - Laundry list was provided but no laundry bag. - Entrance door had to be kicked to open. - Pillow had a bad smell. - Good location—walking distance to tourist attractions and popular local restaurants. - Parking is on public side road. - Sidewalk tiles around the hotel are damaged. - Ceiling work was being done in the lobby during heavy checkout hours—should’ve been done at night. - Rooftop view is fantastic, both day and night. - Pool had too much chlorine. - Lost and found was well-handled and item was returned. - Shower room and bed head light bulbs were fused. - Main door card reader had issues—key card often didn’t work and had to be changed multiple times. - Privacy sign was out of order. Overall, great location and rooftop view, but serious issues with room maintenance, privacy, and basic amenities. Not the standard expected from a Mercure property.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.593 ulasan 8.9/10 Lokasi
  • 2.128 ulasan 5.9/10 Kamar
  • 1.216 ulasan 7.3/10 Pelayanan
  • 24 ulasan 6.2/10 Internet
  • 1.002 ulasan 5.7/10 Kenyamanan
  • 803 ulasan 4.9/10 Kebersihan
  • 619 ulasan 4.7/10 Fasilitas
  • 532 ulasan 5.9/10 Sarapan

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