Novotel بانكوك سوكومويت 20 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 562 أراء

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Novotel بانكوك سوكومويت 20 - Image 1
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Novotel بانكوك سوكومويت 20 - Image 4
19/9 Soi Sukhumvit 20, Klong Toey, 10110 بانكوك, تايلاند

الوصف

خدمات الفندق الإضافية

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • بار ذواقة ومطاعم شهيرة

  • غرف متصلة وأجنحة عائلية

الإقامات المتوفرة لدينا

موقع الفندق

Novotel بانكوك سوكومويت 20

19/9 Soi Sukhumvit 20, Klong Toey
10110 بانكوك
تايلاند

نظام تحديد المواقع العالمي (GPS):13.731522, 100.564021

الهاتف
فاكس +66 2 009 4900

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  562 أراء

تقييم TripAdvisor  4.7/5  2,579 أراء

2025 شهادة تميّز

A beautiful good location hotel in Sukhumvit area

ملاحظة Tripadvisor 5.0/5

Salim S تقييم TripAdvisor المعتمد

I loved every bit of the hotel. Good clean and perfect location. Reception very friendly especially a girl called Nutty. She was sweet and extremely helpful. I recommend this hotel very highly and will come again

NOvotel: Management Issues

ملاحظة Tripadvisor 2.0/5

worldcitizensm تقييم TripAdvisor المعتمد

As a Platinum Accor ALL member I was looking forward to staying at the property for the first time (after having stayed at the nearby Sofitel one year prior) for 5 nights. Upon check-in I was told I received an upgrade so was happy to hear that. But that’s when “happy” ended. There was a major issue in my room: the shower water would not hold at a single temperature, continually fluctuating between warm, hot and cold, every 20 sec or so while the water was running no matter where I had the tap handle set. Needless to say this was not an enjoyable experience especially in the Bangkok heat where two showers a day is not uncommon. I notified the front desk after my first night. Jira told me it would be addressed by maintenance. Following morning: no change so I invite Jira up to my room to put his hand under the running shower water. He does and tells me he will tell maintenance again. I firmly believe he did this. Still no change by the next afternoon when I’m then offered to be moved to another room. It’s odd that I would be offered an inconvenience to resolve my inconvenience. I politely declined to be additionally inconvenienced. And again, I’m told maintenance is trying to address the issue. The next day I was approached by a front desk team member and told that Management would like to offer me a 10% discount as compensation. I explained that such an offer was unacceptable (2%/night, really?). I asked that person to tell Management to think harder about my inconvenience. This wasn’t like a delayed check-in time. I guess they didn’t since upon check-out I was given a 10% discount. I laughed and explained how Management (of which nobody on that team bothered to speak to me) has tarnished my view and advocacy of the Novotel brand because it was not delivering on its -- albeit quickly researched and unedited --brand promise: The Novotel brand promise is to offer a balanced living experience for both business and leisure travelers, where guests can enjoy “Time well spent”. This is achieved by blending comfort, modern design, and thoughtful wellness offerings to leave guests feeling refreshed and invigorated. Yes, the irony is thick here. Two other things: 1) For much of the time during my 5 visits to the Exec Lounge’s evening free cocktail and snack offering, the woman managing the Lounge was much more attentive to what’s on her phone than filling guest’s glasses or removing the plates for the maybe only 6 (max) guests each evening. 2) And I had to laugh at this interaction on night 3 or 4 of my inconvenience: while spending money at the rooftop bar I asked the suited gentleman who I assumed was the manager if I could keep the coaster beneath my drink since my friend collects coasters. I was told, “No, it’s hotel property”. Thanks Novotel. Lastly, it’s not surprising that I didn’t receive from the hotel an email survey about my stay. That would seem, to me, to put into question the integrity of such research undertaken by the hotel and maybe by extension Accor. Despite the kindness of Snack, Jira, and Fhasai, it’s clear that the Management is not in the business of delivering the Novotel brand promise but rather is in the business of delivering profit to Accor and fails to recognize that delivering the promise delivers increased profit. I’m sorry to say that, for me, management and others put the “No” in “Novotel”. I’m curious to see if/how management responds to this beyond the trite “thank you… sorry… we take all comments seriously… look to improve… etc. …”

Thanks Natt

ملاحظة Tripadvisor 5.0/5

P3762BXjuliem تقييم TripAdvisor المعتمد

Great location & spacious room. Natt, Concierge was of great assistance with navigating transportation to airport. Very clean and friendly staff. Not far from the MBK Centre

Dear Julie M, Thank you very much for taking the time to share your kind feedback. We are delighted to hear that you enjoyed our great location, spacious room, and the cleanliness of the hotel. A special thank you for recognizing Khun Natt, who was pleased to assist you with transportation arrangements to the airport. Your kind words will certainly be shared with the team as encouragement. We are also glad you found our location convenient, with easy access to Shopping Area. We truly appreciate your support and look forward to welcoming you back again in the near future. Warm regards, Kanta Hanvesakul Hotel Manager

It is recommended to make an online reservation in advance.

ملاحظة Tripadvisor 5.0/5

Explorer03116260371 تقييم TripAdvisor المعتمد

In the afternoon and evening, I went to the Sky Lounge. Ploy provided excellent service, was lovely. The food and cocktails were delicious.

Dear Khun Wai, Thank you very much for sharing your recommendation and kind feedback. We truly appreciate your suggestion regarding making an online reservation in advance, which will certainly be helpful for other guests. We are delighted to hear that you enjoyed your time at the Sky Lounge and that Khun Ploy provided excellent and lovely service. It is also wonderful to know that you enjoyed the food and cocktails. Your kind compliments will be shared with Ploy and the team as great encouragement. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another enjoyable experience in the future. Warm regards, Kanta Hanvesakul Hotel Manager

Fhasai is so friendly

ملاحظة Tripadvisor 5.0/5

Zeng C تقييم TripAdvisor المعتمد

Fhasai is so friendly,l like it,I like her service a lot thank you for the nice room and nice view for me. The location of hotel very convenient and next to the emdistict. What a excellent choice.

Dear Zeng C, Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed your stay and found our location convenient, especially with the close to EmDistrict. It is truly rewarding to know that Fhasai’s friendly and attentive service made such a positive impression on you. Your kind words will certainly be shared with her as encouragement. We are also pleased that you enjoyed the nice room and beautiful view prepared for you. Thank you for choosing our hotel. We truly appreciate your recommendation and look forward to welcoming you back again in the near future. Warm regards, Kanta Hanvesakul Hotel Manager

بالاشتراك مع TripAdvisor

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جميع فنادقنا في بانكوك

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.