Mercure Macon Bord de Saone Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.640 ulasan

Jaminan Harga
Terbaik
Mercure Macon Bord de Saone Hotel - Image 1
Mercure Macon Bord de Saone Hotel - Image 2
Mercure Macon Bord de Saone Hotel - Image 3
Mercure Macon Bord de Saone Hotel - Image 4
26 Rue Pierre de Coubertin, 71000 MACON, France

Deskripsi

Keistimewaan hotel

  • Anti-COVID health protocols applied

  • Free private car park

  • PRIVILEGE rooms with a view of the Saône River

  • Room service available for those who do not have a pass

  • 3283 sq. ft. (305 m²) of meeting facilities

Akomodasi kami

Lokasi hotel

Mercure Macon Bord de Saone Hotel

26 Rue Pierre de Coubertin
71000 MACON
France

GPS:46.318093, 4.842326

Telepon
Fax +33 3 85 39 11 45

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

AU FIL DE L'O

During your stay, experience local cuisine. From egg meurette to Burgundy snails, continue your discoveries with our Charolais meat and poultry from Bresse. Try the local specialties at "Au Fil de l'O".

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Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  1.640 ulasan

Peringkat TripAdvisor  3.0/5  649 ulasan

Disappointing experience;

Catatan Tripadvisor 2.0/5

Linda v Couples - Ulasan TripAdvisor tersertifikasi

Although we didn't have great expectations for the Mercure because we only stayed there for 1 night, we were disappointed with this hotel. The price-quality ratio is not good. The hotel is poorly maintained, which is already visible before you enter the hotel. Garbage in the parking lot and the lobby has little atmosphere. The carpeting in the hallways is dated and dirty. In the restaurant, the windowsills are full of dead mosquitoes and flies. We had breakfast at the hotel, the food was okay. The rooms themselves are not very comfortable: rock hard beds and a rain shower with barely any water pressure. Very dirty carpet full of curious stains. We had to get toilet paper ourselves from reception; this had not been supplemented.. Very unfortunate, because the hotel has a lot of potential. The location is good. A beautiful place on the water. The hotel also has an outdoor swimming pool, which can be very nice during a (hot) day spent in the car. Excellent WiFi. We won't be coming back here again.

Dear Guest, Thank you for taking the time to share your detailed feedback following your stay at the Mercure Mâcon Bord de Saône. We are genuinely sorry to hear that your experience did not meet your expectations. We apologize for the issues you encountered, from the cleanliness of the hotel and grounds to the comfort of the room. Your observations regarding the maintenance of the property, the state of the carpeting, and the lack of essentials like toilet paper are deeply concerning. Please be assured that we take these matters very seriously, and we will address them with our team to ensure improvements are made. We’re glad to hear that you appreciated the hotel’s location, the outdoor swimming pool, and the quality of the WiFi. However, we understand that these positives were overshadowed by the negative aspects of your stay. It is unfortunate that we could not provide you with the experience you were hoping for. We hope you might reconsider and give us another chance in the future to show you the improvements we’ve made. Kind regards, Ywane

Good hotel and great service

Catatan Tripadvisor 5.0/5

tholl777 Keluarga - Ulasan TripAdvisor tersertifikasi

Stayed in January, to break journey from the Alps to UK. About 4 hours from the Alps and 7.5 hours from Calais and not too far off a main route. Good hotel, Macon looked interesting but didn’t spend long there. Special thanks to Morgane and Romain for great service.

Dear Sir and Madam, Thank you so much for your kind words, I am very happy to know that I was able to make your stay even better. I will transmit your message to Romain, he will be very pleased too. It would be a great pleasure to see you again in the future, like that we can give you some tips to enjoy and discover Mâcon. Have a great day, Kind regards, Morgane, Front desk.

Good place for a short stay in Macon

Catatan Tripadvisor 4.0/5

mfranks911 Ulasan TripAdvisor tersertifikasi

Took a group of wine professionals for a three night stay. Reasonable size rooms maybe slightly jaded but comfortable. Very adequate shower room and toilet. Some rooms overlook the river and there is a very nice outdoor terrace and swimming pool. Breakfast was good but could get a little busy and the evening meal options are also OK. The hotel occupies a good position just across from the riverbank and makes a good place to explore the Southern part of Burgundy. Staff were friendly and efficient and we would certainly use this hotel again if in the Maconnais.

Sir, Thank you very much for taking the time to write us a feedback after your trip in Mâcon. We very much appreciate it and we would be more than happy to welcome you anytime in the future. Have a wonderful day, Best regards, Morgane.

Just a bit below 2* level hotel.

Catatan Tripadvisor 1.0/5

baron1953 Couples - Ulasan TripAdvisor tersertifikasi

Small room, smells like Brussels sprouts and is not well maintained. The restaurant could not be booked upon arrival and the pool is closed in June on a sunny day with a temperature of 27 C. The receptionist performed at minimum level. Signs in the hotel refer a.o. to no smoking on one floor as was usual in 2003. Apparently not updated ever since. Overal impression is very unsatisfactory. The 4* hotel qualifies at best at 2* for twice the price. Most Ibis hotels are better than this Mercure hotel.

Dear guest, Thank you for taking the time to share with us your feelings after your stay at our establishment. We are sorry that your experience did not live up to your expectations and we apologize for that. Even if we would have liked your stay to go smoothly, your return is precious to us because they allow us to improve from day to day. Please be assured that the satisfaction of our customers is our priority, and for this we take into account your comments in order to put in place the necessary measures. We hope to have the opportunity to regain your trust in a future stay. Sincerely, Ywane.

THE WORST EXPERIENCE EVER!

Catatan Tripadvisor 1.0/5

Ana T Ulasan TripAdvisor tersertifikasi

I had a very bad experience, I secured my reservation with my credit 1 day before, next day we arrived to the hotel and they say the hotel system was CANCELLED BY EMAIL,but I never received that email.I just got the email saying my reservation WAS SECURED,so they called another hotel to give us a cheaper and way smaller room but at least comfortable, I dont recommend this to any person or family.

Hello, Thank you for taking the time to share your opinion about the Hotel Mercure Mâcon Bord de Saône. We are sorry to hear that you have encountered a problem with our establishment. Regarding your reservation, it was automatically canceled by the system because our hotel was already full, and therefore did not have the capacity to accommodate you. An automatic e-mail should have been sent to you but unfortunately did not reach you and we sincerely apologize for this. This bad experience is not representative of the services we are used to delivering, we hope to have the opportunity to regain your trust during a future stay. Best regards, Ywane.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 420 ulasan 9.3/10 Lokasi
  • 812 ulasan 5.1/10 Kamar
  • 751 ulasan 8.6/10 Pelayanan
  • 9 ulasan 4.2/10 Internet
  • 483 ulasan 4.4/10 Kenyamanan
  • 322 ulasan 7/10 Sarapan
  • 293 ulasan 3.6/10 Kebersihan
  • 215 ulasan 3.9/10 Suasana

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