노보텔 로마 유르 - 신규 오픈 4성

고객 평점 (ALL 평가) 4.3/5 659 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 로마 유르 - 신규 오픈 - Image 1
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노보텔 로마 유르 - 신규 오픈 - Image 3
노보텔 로마 유르 - 신규 오픈 - Image 4
Viale Oceano Pacifico 153, 00144 로마, 이탈리아

호텔설명

호텔 추가 정보

  • 공항과 팔라스포트 지하철역을 이용하는 여행객들에게 이상적인 위치

  • 이그제큐티브룸, 디럭스룸 이용 가능

  • 콘서트와 운동 경기를 관람하기에 좋은 52인치 대형 스크린

  • 이탈리아 및 세계 각국의 요리 제공, 미국식 스타일의 바

  • 대중 교통을 이용해 쉽게 접근할 수 있는 로마의 중심지

숙박

호텔 위치

노보텔 로마 유르 - 신규 오픈

Viale Oceano Pacifico 153
00144 로마
이탈리아

GPS:41.821823, 12.458743

전화
팩스 +39 06 5220 8441

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GAVIUS RESTAURANT

The Gavius restaurant serves old Italian recipes, traditional dishes and international cuisine to create a timeless menu in a modern and colorful setting.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  659 리뷰

TripAdvisor 평가  4.0/5  1,266 리뷰

Great overnight stop

트립어드바이저 평점 4.0/5

paulnk2016 비즈니스 - TripAdvisor 인증 리뷰

Typical Novotel, modern, clean, functional with friendly staff. Nice room with all necessary features. Bar area of particular note with free tapas type buffet in the early evening. For those arriving by car it has ample parking and is easily accessible being on the outskirts of Rome city yet only 10 mins downtown.

Don’t go there

트립어드바이저 평점 2.0/5

Mimi_Brux 비즈니스 - TripAdvisor 인증 리뷰

Upon arrival the room was frozen (the air con was set at 17 degrees), and there was a strong smell of humidity. Signs of humidity were also shown on the wall paper. The light switch at the entrance of the room was filthy. I have paid €250 for the night as I have a meeting close by, it’s honestly depressing

Dear Customer, thank you for sharing your experience; we have taken note of your reports in order to improve our service. Kind regards. The Novotel Roma Eur Staff

위치가 정말 별로였어요

고객 평점 3.0/5

Kyla 1인 - 전체(All) 통지 확인

구글맵스에 괜찮다고 해서 갔는데 글쎄요 여행객 입장에서 위치가 너무 별로 였는데요 캐리어를 끌고 다니기에 지하철역과 너무 동떨어진 거리에 걸어서 가기엔 20분? 꽤 멀어요 심지어 언덕길임 버스는 배차간격 너무 길고 글쎄 유럽인들에게는 만족스러운 배차간격일지 모르겠지만 한국인에게는 그리고 여자에게는 절대 아닙니다 어두운 밤길에 절대로 혼자 걸어다닐 수 없는 거리이고 심지어 택시는 잘 잡히지도 않아서 먼 거리가 아니면 죄다 취소 당하는 경험이었어요 호텔 자체는 나쁜편은 아니지만 위치상으로는 로마 시내와 상당히 거리가 있고 비지니스 목적으로 유르지역에 방문하는 것이 아니라면 로마 관광 목적으로서의 숙박은 굉장히 비추하는 편입니다. 그리고 객실내에 모기가 너무 많아서 창문을 닫고 나갔는데 객실에 다시 들어왔을 때 또 창문이 열려있어서 벌레가 다시 천장에 많이 붙어있었어요

"Dear K., I would like to thank you for taking the time to write to us following your stay at Novotel Roma Eur. I am sorry that the service and performance did not meet your expectations. Our hotel is only a 15-minute walk from the nearest metro station. The bus station that connects to the metro stop is located in front of our property. Unfortunately, as you are well aware, Rome is a very crowded city and traffic can be quite intense, especially at certain times of the day. To mitigate these inconveniences, we recommend using ridesharing apps to book taxis in advance and checking the schedules of public transportation to better organize your travels. Regarding mosquitoes, we periodically carry out disinfections to prevent such situations. Thank you again for your comments, and we hope to regain your trust on your next stay. Looking forward to welcoming you again, Kind regards Novotel Roma Eur

Unwelcome, unclear, not a 4 star

트립어드바이저 평점 1.0/5

486taideg 비즈니스 - TripAdvisor 인증 리뷰

I was given a handicapped room without being asked. I was only given a choice of a room with bathtub or shower, I chose shower. Apparently this then assigned me to a room with a toilet and shower for handicapped. I was too tired to ask for a change on night one, so next morning I asked. The lady at reception in a. Dry condescending manner accused me of having chosen the room. I checked with the agency and they verified they had not. Then they offered to change the room which I could not take as I was out for work. On top, the room is barely a 3 star- old, used. The room was in front of a noisy laundry room on the fourth floor. Never again in Novotel.

Dear Customer, thank you for sharing your experience; we have taken note of your reports in order to improve our service. Kind regards. The Novotel Roma Eur Staff

Yes and no...

트립어드바이저 평점 3.0/5

Tomasz G TripAdvisor 인증 리뷰

Do I recommend it? Actually, almost yes. Would I come back - probably yes, but... Overall, I would give it a rating of 3+. Why? First, there was a technical problem when booking the hotel via the website. So I wrote an email to the hotel. This way I booked two rooms for the period from October 4 to October 8, 2023. The disadvantage of this booking method is the lack of online payment. However, I provided the card details in the form as a guarantee of the reservation. The day before arrival, the hotel tried to charge the cost of one night, but I was not informed about this anywhere in advance. However, the hotel employees - despite having correct data - used a primitive authorization method (without the presence of the customer, the Bank blocks transactions without the 3DS secirut). Nobody called me to ask what was going on. However, I immediately received an e-mail informing me that my reservation was not guaranteed and that there was a risk of its cancellation. I was already on vacation, and the situation stressed me out and resulted in a decline in the quality of my rest. I called the hotel, explained what was going on and that the card was OK (the entire Accor chain uses it for my reservations and it's fine). Zero understanding, and as you can see from the status, I'm not a rare online customer. Instead of understanding, the lady I was talking to started talking to me in Italian (we had spoken in English before). I hope that when she goes on vacation, she knows all the languages in the world. Zero empathy and even a smile upon arrival did not change that. The disgust remained. Very big. It was I who proposed the solution - sending me a link with online payment and paying for the reservation immediately. The hotel didn't offer it, it only threatened to cancel it because "I gave the wrong card." There was stress, my day was slightly ruined. After arriving at the hotel, the crew didn't even apologize to me. I received nothing. Is it normal that the hotel authorizes our cards in a primitive way and poses a security risk? Overall, the rooms were ok, as was the bar. I can't say a bad word here. The location is ok. The restaurant too. The only minus is a broken tap in one of the two rooms, and its repair took two days, even though it was reported immediately. For all the confusion and destruction of part of my holiday, I will expect compensation from Accor.

Dear Guest, please note that the matter has been discussed already via email few days ago. Sincerely, Novotel Roma Eur

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 383 리뷰 7.9/10 위치
  • 569 리뷰 6/10 객실
  • 525 리뷰 8.5/10 서비스
  • 10 리뷰 4.4/10 인터넷 가격
  • 330 리뷰 7.9/10 조식
  • 256 리뷰 6.6/10 청결도
  • 138 리뷰 6.4/10 가격 대비 가치
  • 86 리뷰 4.6/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.