머큐어 로마 웨스트 4성

고객 평점 (ALL 평가) 4.4/5 477 리뷰

머큐어 로마 웨스트 - Image 1
머큐어 로마 웨스트 - Image 2
머큐어 로마 웨스트 - Image 3
머큐어 로마 웨스트 - Image 4

호텔설명

호텔 추가 정보

  • 모든 객실에 무료 WIFI와 티 & 커피 세트가 마련되어 있습니다.

  • 카스텔 로마노 아울렛과 놀이 공원이 근처에 있습니다.

  • 무료 실내 주차장

  • 차량 무료 렌트 가능

  • 최대 800명을 수용할 수 있는 15개의 객실을 갖춘 컨벤션 센터.

숙박

호텔 위치

머큐어 로마 웨스트

Viale Eroi di Cefalonia 301
00128 로마
이탈리아

GPS:41.785923, 12.434851

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

Mchef Restaurant

편안하고 격조있는 레스토랑은 호텔 투숙객이 아닌 분들에게도 열려 있으며 다양한 지중해식 요리와 세계 각국의 특선 요리를 제공합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  477 리뷰

TripAdvisor 평가  3.5/5  1,515 리뷰

Disaster and they really didn't care

트립어드바이저 평점 1.0/5

KikiinCanada TripAdvisor 인증 리뷰

What a disaster. We were a 33 person group ... yes... 33 paying customers. When arrived at buffet breakfast with one other large group already being present we forcefully told ...not to sit in the hotel guest area where individuals were having breakfast... not even to use the coffee machine or water from that area. Imagine 60 customers herded into one small space. The front desk ...on Thursday october 24 said .." sorry " and did NOTHING. We often bring groups of 30, 35, 40 persons but NEVER will again . Rome has alot of other choices who CARE ABOUT their customers. Less than one star.

Dear Guest, Thank you for sharing your opinion and comment with us, I understand your dissatisfaction and disappointment and I ask you to accept our apologies. Our F&B manager took an individual initiative and for this I assure you all my commitment to give him a disciplinary action. For us this service is unacceptable and for this I ask you to give us another opportunity, because I assure you that all our services are highly appreciated by our guests. I hope you understand our mistake and accept my personal apologies. I hope you and your group come back to our Hotel to appreciate our daily and normal standard. Sorry again

Very good airport stay

트립어드바이저 평점 4.0/5

Alexjoey 가족 - TripAdvisor 인증 리뷰

We booked for one night as we had an early flight via Fiumicino airport next day. Easy check in - was given room upgrade, free welcome drinks and complimentary breakfast due to Accor platinum (thank you Alexandra). Suite was good size with 2 toilets which was good for 2 adults and 2 kids. Free parking in the garage and next day 17 mins to Fiumicino airport. Recommended for an airport stay.

Dear Guest thank you very much for your beautiful commnent and for to have appreciated our Hotel, your satisfaction is very important for us. Thank you

Relaxing stay

트립어드바이저 평점 4.0/5

Sandy_JSR TripAdvisor 인증 리뷰

Located at a calm neighbourhood. Stayed for a night during Europe tour. Our allotted rooms were reasonably spacious & clean and equipped with necessary amenities. Washroom was well maintained too. The buffet breakfast had good options. Overall, relaxing stay.

Dear Guest, thank you very much for your wonderful comment. Is a pleasure for me report to my staff your apprecement.

Good Standard Hotel

트립어드바이저 평점 4.0/5

SierraHotel172 가족 - TripAdvisor 인증 리뷰

We stayed at this hotel for a few nights in the last week. The rooms were clean and moderate in space. Good amenities were provided. The room had both coffee machine and water kettle. The breakfast choice was really good. Liked the choices of pizza in the breakfast buffet. The staff were really professional. However the check in did take a bit of time.

Dear Guest thank you very much for your good evaluation and comment.

Bad rooms at Mercure Roma West n Rude Staff

트립어드바이저 평점 1.0/5

VrushalN 가족 - TripAdvisor 인증 리뷰

The room allotted for us was in mess no cleaning at all staff very rude and didn’t consider the age factor. Still no rooms allowed for us families and senior citizens are suffering because of this…very poor service we asked him to keep the luggage and allow us for dinner as I had small children’s senior citizens and diabetic guests. Still no attention given

Dear Guest, thank youu very much for sharing with us your opinion. I ensure you that all our staff is friendly and correct and is very appreciated from all pur guests, if with you their had some problem, I give you my apologies and sorry for all. I and all my staff to continue in the future to us improvement for satify all our guests. Sorry again for your dissatisfaction.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 255 리뷰 6.7/10 위치
  • 416 리뷰 6.6/10 객실
  • 447 리뷰 7.9/10 서비스
  • 16 리뷰 6.9/10 인터넷 가격
  • 212 리뷰 8/10 조식
  • 180 리뷰 6.3/10 청결도
  • 160 리뷰 8.1/10 레스토랑
  • 122 리뷰 8.2/10 가격 대비 가치

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